Customer Ratings & Reviews
- Model:
- XBR55X950G
- SKU:
- 6331577
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the picture quality of the 55" Class X950G Series LED 4K UHD Smart Android TV as exceptional, with many praising its vibrant colors and sharp images. The TV's user-friendly interface and intuitive remote control also receive positive feedback for their ease of use. While some users express concerns about blooming in high-contrast scenes and the TV's relatively high price, overall, customers are highly satisfied with its performance and value.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Sony X950G is a DUD!!! In all garbage!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this TV a week ago, and had installed this last Thursday. It was great at first, but let me elaborate. The picture is super, the sound is super, HOWEVER, the streaming apps are garbage!! So far we have had to suffer through buying a new router, and moved from a 1200 router to the Nighthawk 2100 router, after we were told that this would solve the problem. NO PROBLEM SOLVED! Last night after 15 minutes into an Amazon movie, it started buffering, and froze. So we went to Netflix, would not come up, and then to youtube, would not come up. OK, so, we unplugged TV, and waited for 10 minutes. These streaming services acted like they were OK now. After 5 mins of watching the same movie on Amazon, it froze up again, and so did the others. I did the unplug thing, and no further results!! I AM OUT $90, for the router, and VERY upset with this waste of money, and TV. I have reached out to the Geek squad, and they are coming Tuesday. After much reading, and research, these "smart" TV's are not all what they are cut out to be. I am very angry that this is the way that I am wasting money!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Harlgide,
Thank you for choosing and purchasing our Sony X950G Ultra HD Smart TV.
We’re happy to hear that you think the picture and sound is fantastic.
We’re sorry that you’re experiencing these streaming app issues. This is usually not the case with our TVs. We’d like to help you troubleshoot and check all the connection and sources and make sure everything is correctly set up.
May we contact you to help? If so, please email the below information to [email protected] or call us at 1-800-222-7669.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X950G.
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Vincent
Not worth the money. Go with Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 3.5 years and completely crapped out. Always had consistent problems with this TV the entire time. It would freeze and need a hard reset frequently. Bought it to work "better" with our Sony sound bar and Ps5 and it was definitely not worth the money.
No, I would not recommend this to a friendSony TV are better than comp
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent tv wish it had 4k @ 120hz, ok there than that everything is great
I would recommend this to a friendAudio system makes this a poor TV choice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think the picture quality is fine, but the audio system on this TV - whether it's the electronic components or the Android system - is really bad. Quite often (at least several times a week, sometimes several times a day), I have to go through a restart of the Android OS just to get the audio system working. Again, I'm not sure it's the electronic components or the OS, but either way, the audio is terrible.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, cfexcat,
Thank you for choosing and purchasing Sony X950G Bravia LED Ultra HD TV.
We regret to hear that you are having an audio issue with your TV. Check the connections of the TV to your audio system. The cable should be connected securely.
We also recently released a firmware update to fix some of your addressed issues.
Make sure your TV is updated by downloading and installing the latest software. The updates include key features, applications, bug fixes, and feature improvements.
May we contact you directly to assist you further? If so, please email the below information to [email protected].
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Sony Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X950G:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for letting us help assist you.
Sincerely,
Vincent
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought TV in March 2019. 2023 I have RED light Blinking in a 4 pattern sequence and will not stay on. Believe to be the power Board. Not the Quality I expected from Sony and for the money spent. The new TV will not be a Sony, This was my First. Trying to get it fixed is a nightmare.
No, I would not recommend this to a friendHDMI Shuts down TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv last March 29, 2019. Now anytime I switch to any HDMI device tv screen starts to flicker on the right side and shuts off with red blinking light. After doing some research I found out that red blinking light in the pattern of 4 indicates that's a hardware related issue and will need the repair. The only way to get the tv to even turn on is to do a power reset. The warranty is for one year. So I am out of luck. I bought a Sony product thinking I am buying a quality product but this is making me rethink. My Panasonic TV in the living room over 10 years old with no issues. Common SONY get it together. Very disappointed.
No, I would not recommend this to a friendSo dissapointed, returning tomorrow
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought this TV today. Can't access HBO Now. Won't let me past the "Privacy Policy" at the bottom--no buttons work at all except for "back". Have tried restarting and hard factory resets. Tried uninstalling and re-installing the app. Didn't help. Other apps work fine but I wouldn't be surprised if they crashed like this on a moment's notice. Spent a lot of money for this TV after a "Magnolia" rep talked us into it. If I'd spent 1/4 of the money on a different "cheaper" TV maybe this would be worth the hassle, but I was talked into spending a lot of money on a "great" TV that is just as cheaply made as the others.
No, I would not recommend this to a friendNo manual
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I took delivery of a Sony TV XBR-55x950G around the middle of August. The delivery guys said there was no manual for the TV, but when I checked with Sony they said there WAS ONE. I DID NOT GET ONE! This TV is very hard for someone to use that has not used the Android system. I am very unhappy w2ith the purchase as I was not given full disclosure at purchase and very limited info on use at delivery. I cannot recommend unless this is remedied.
No, I would not recommend this to a friend* * * No Download For Owners Manuals !
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What the Hell Sony? Where do you hide the Owners Manual for your 4K TV's ?
No, I would not recommend this to a friend