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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 880 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the picture quality of the 60" Class (60" Diag.) - LED - 1080p - Smart - HDTV, with many saying it is "great". The TV is also considered a good value, with customers saying it is a "steal for the price". Customers also appreciate the easy setup and smart TV features. However, there are some concerns about durability, with a few customers reporting that their previous Sony TVs stopped working.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 880 reviews
  • Rated 4 out of 5 stars

    Great picture . Good sound after adjustments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the quality and size. Little slow on the apps

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a replacement tv! No issues yet! Sound could be better!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth purchase, very helpful sales person, love the tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv to play my video games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this tv and really nice to play my games

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still boxed. Display in store plays very well......

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    clarity is very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still learning the MANY features of the television.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice so far nice so far nice so far didn't use it yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase. Everything we expected.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Terrible picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV to put in my bar for game 7 of the World Series. The field from the farther camera angles looked good but the close ups of the announcers between innings and the pre and post were horrible. Bill Murray looked down right scary. I watched the replay of the Bill Murray interview on my Sony 65x850 and it was an amazing clear picture. That convinced me to return the tv in my bar. It was an inexpensive tv but you get what you pay for.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi tyry02, It is sad that your other TV had to be returned. Sony takes into consideration all good or bad feedback to improve the performance and quality of our products. We'll forward this to the proper department. Thanks for your feedback. -Vincent sony_US

  • Rated 3 out of 5 stars

    We love Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We moved and in the process our favorite Sony tv broke so we looked around Best Buy and found this model and size was perfect for our living space.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice for less expensive big screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After calling the SONY help desk we got the best picture we felt we could get. It wasn't as crisp and clear as advertised.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed in picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The advertised refresh rate is disappointing. I "upgraded" from a smaller screen plasma to this tv. Not what I expected.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    If you don't like sound this is a great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the tv other than the sound is horrible. No matter how much you play with the volume it just isn't very loud.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Punkin, We regret to hear that your device's performance failed to meet your needs. We'll make sure that this feedback reaches a relevant team if ever changes are needed as we want our consumers to have the best user experience. Thank you very much for your input. ~Ralph sony_US

  • Rated 2 out of 5 stars

    Bad picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this set after reading reviews that followed my impression of quality in all aspects. Upon setting it up I discovered the picture to be grainy and impossible to adjust the color and contrast on HD cable. Too much backlight when trying to get a normal brightness for daytime viewing. Not using "sports" setting. I returned it and replaced it with a Samsung 60". Much better and $50 less.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good case-didn't last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case fit well as advertised, but broke off the swivel ring within 2 weeks. Not the best case for an 8 year old

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stand

    Rated 1 out of 5 stars

    Missing Parts to the Stand - Cant use as is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just picked up this TV at best buy in south Bay Boston lugged it all the way to my apt and opened box and found the install sheet states it should come with the stand, bracket and 8 screws. I only received the Stand and 4 screws. I was told the only option is to return the whole tv.....ugh what a pain!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Picture isn't as clear as it looked in store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to figure out the picture and its clearness before I can really say how I feel about this tv

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Authell! Thank you so much for your message. This is pretty much an HD TV that comes with good features regarding picture quality. You may be able to select different picture modes at your preference in the menu. As well this model comes with X-Reality PRO feature which allows you to analyze and process every image to refine color, clarity and detail for a beautifully natural picture. For more information, please visit the following link: https://us.en.kb.sony.com/app/answers/detail/a_id/33515/c/65,66/kw/X%20REALITY

      ~Edward sony_US

  • Rated 3 out of 5 stars

    the size is nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far my nexflix went out once had to call sony. just wanted a regular tv cant find one

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love sony products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. The sales rep was really great at helping us find the perfect tv for us.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike,
      Good to know that you are happy with your purchase!
      Thank you for choosing Sony!
      >Joffrey sony_US

  • Rated 3 out of 5 stars

    It was just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't think it had many features. I actually returned it the next day.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello firstmactimer! It is unfortunate that the unit didn't meet your expectations and had to be returned, we appreciate the feedback. Thank you. ~Jeannette sony_US

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