Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 1548 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.1 out of 5 stars

  • Sound Quality

    Rating 3.6 out of 5 stars

  • Brightness

    Rating 4.0 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,547 reviews
  • Rated 5 out of 5 stars

    Excellent buy

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was initially shocked when they rang it up because the display was marked wrong. They had the price for the sound system as the price for the TV. I didn't care as I was shopping for a 60" tv and planned to buy that day. The TV is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own two of these TVs You can’t go wrong with SONY. I have had these TV working for decades, I once bought a different brand (Korean) it lasted exactly 14 months before lines were on the screen. Since then I have never switched from SONy for all my family.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Picture, horrible speakers (expected)

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding picture for the price. If you don't have a soundbar or other audio system to pair, you may want to think twice about purchasing. Trying to connect and utilize the Sony ARC system is problematic at best.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Telematin, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards, ^Ron sony_US

  • Rated 4 out of 5 stars

    Great color, great screen size and quality sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given it five stars but it doesn't allow installation of additional apps as I would wish to do. You only have to manage with the pre-installed apps that come with it. Besides, it's a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great entry level 4K tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited at least 4 months before writing this review and to keep it simple I’m still as happy about this purchase as I was after plugging it up for the first time. It’s great for movies, sports and gaming. I’m looking to purchase another one for my bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked out the box. Easy to set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unpacked the box. Mounted on its stand with no issue. Made all the connections in the back. Pressed the go button, worked immediately first time with no issues. Picture is really good, can't speak for the sound as its coming through a sound bar. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome 4K television!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this television as a gift for my husband. Let me tell you, this is a gift for both of us! The picture is amazing! Even old movies are crystal clear and makes us feel as if we are in the film. I would definitely recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent TV.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv does everything you could want. however it did go out about 7 months in, As it was still under warranty it was free to fix. I really like this tv because it can read video files right off a USB drive

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidG, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards, ^Ron sony_US

  • Rated 5 out of 5 stars

    Love my new tv!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I did a little research and I found that Sony is the best TV at this point used to be Samsung but they’ve gone down and quality in the past few years unfortunately! Anyways I love my new TV I highly recommend great picture and easy to navigate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful picture, great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed with the picture on this TV. It is very clear and sharp. The colors are very rich and natural looking. I was a bit worried that an inexpensive TV like this might not look that good, but I have been very pleased with this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is one of the few manufacturers that make 60" TVs and that was exactly the size we needed above our fireplace. Not only does it fit, but the picture quality is remarkable. We replaced a 5 year old TV and are delighted with the improvement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this tv! It is a great Smart Tv and works perfectly with the Sony sound bar and sub woofer. The pair together is like being in a movie theater but better because you are in your own home. Can’t go wrong with these two.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor picture quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very disappointed in this tv, I do not believe this is anywhere near a 4K tv. Picture is not very sharp, especially in people’s face. There is a halo effect. Colors seem to be washed out. Taking this tv back, horrible tv. I bought better looking TVs 5 years ago,,,

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi tylerdurden0127, We are sorry to hear this issue on your television. In this issue, you can follow the double images troubleshooting step from this link:
      https://us.en.kb.sony.com/app/answers/detail/a_id/42981
      Regards, -Jay sony_US

  • Rated 4 out of 5 stars

    Great picture quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice picture, adjusted some picture settings, great for gaming and watching 4k hdr content, sound could be better but thats with all Leds i believe

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good 4K tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the tv purchase. I did like the sale price. It’s not the top Sony tv but for the price it’s great. Has everything you need and for 60in looks pretty big in the living room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My first 60inch 4k TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wife and I have been patiently waiting to find the right price to upgrade to an new big flat screen and finally found it at best buy. It had the features we wanted at the price we could afford.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased during the Black Friday sale and received an excellent deal! Based on other reviews, I did purchase the Sony Soundbar System to go with the TV. Together, they make a fantastic entertainment system. I would highly recommend this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super product!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shopped long and hard to find this bargain. Outstanding screen view and full of great features. I use it with a building ground wiring system "antenna" and it works fine for all programming that I need. Glad I got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV in its class.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a great picture for movies and 4K streaming, with and without light in the room this is the best tv for the price. I tried the Samsung and lg in its same category and the couldn’t touch the clear picture with clear motion.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good picture quality, subpar Smart TV features

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For reference, I already own a different Sony Smart TV that I have had a fantastic experience with. It runs with the Android TV operating system, and is easy to use, reliable and full-featured. Buyer beware, however - this 60" model DOES NOT use the Android TV operating system. Instead, it uses one based on Opera. The interface for accessing apps is confusing, if there is an ability to add a new app I could not find one. I also had numerous issues using the YouTube and Netflix apps - on YouTube I was not able to play over half of the videos I tried to view, and on Netflix the 4k resolution programming would lag, freeze and otherwise fail to work properly! I've since returned this TV for another Sony with the Android TV operating system and I am already much happier. Not worth it for the money!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jennifer, We are sorry to hear this issue on your television. You cannot download applications in this TV like an Android TV does have a Google Play a store. In Netflix issue, you can follow the troubleshooting steps from this link:
      https://help.netflix.com/article/en/node/230
      For more information about this TV, kindly check the specification and use manual: https://docs.sony.com/release//SPECS/KD60X690E_mksp.pdf
      https://docs.sony.com/release//Manual_4696721011.pdf
      Regards, -Jay sony_US