Customer Ratings & Reviews
- Model:
- KD60X690E
- SKU:
- 5900138
Rating by feature
- Picture Quality
Rating 4.1 out of 5 stars
- Sound Quality
Rating 3.6 out of 5 stars
- Brightness
Rating 4.0 out of 5 stars
to a friend
should of done more research
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the volume is not loud enough and the remote is not user friendly.
No, I would not recommend this to a friendNot as nice as my Insigna tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not as clear or vivid as the 55 inch Insigna we replaced. Returning it.
No, I would not recommend this to a friendGood mid level TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this model to fit a space in our entertainment unit.
I would recommend this to a friendVery unhappy with TV
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this TV in January 2018, within 2 weeks it stopped working. We were able to exchange it and purchased the 2 year warranty. Worked fine for about 2 years and 100 days and the same issue... TV won’t turn on. Absolutely nothing happened to the TV itself, TV has remained mounted to the wall, turned on one day and then the next day just wouldn’t. For $1,000, and with only a few hours a day use on average, this TV should’ve lasted longer than 2 years.
No, I would not recommend this to a friendGood sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love Sony tv it has good color price was right nice box
I would recommend this to a friendIt’s decent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its decent it’s decent it’s decent it’s decent it’s decent
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Javychicago, We appreciate your time and feedback. Sony takes into consideration all feedback to improve the performance and quality of our products. We will forward this to the proper department. Regards, Vincent
Sony Picture quality is good, but it is getting st
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it is always getting struck when watching you tube
I would recommend this to a friendThe worst t.v. ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned for the poor image quality. Don't buy .
No, I would not recommend this to a friendMotion problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been a fan of Sony ever since childhood and believed that everything they make is of quality. This was the first Sony product that I had to return. I had this TV for almost 2 weeks, tried different inputs, wifi connections, calibration settings and in all the cases whenever there's sudden movement on the screen, the picture breaks and starts displaying squares around the edges of the moving object. I think it has to do with the fact that the refresh rate is 60Hz on a 60" 4K TV. I don't know how anyone else can watch it and not be bothered.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Karolina, we regret that the TV had to be returned and thank you for your feedback on your experience with your TV. We are sorry for any inconvenience you had experienced. Please be assured we take this very seriously and continuously strive to improve our products. This will be forwarded to the relevant team. -Erin
TV freezes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV freezes on Netflix and all buttons on remote are not usable, including the power button! The only remedy is to unplug TV from power source. What a joke.
No, I would not recommend this to a friendBad tv
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always freezes when using Netflix, I don’t know if it was a manufactured defect but sometimes I have to disconnect the tv to reset because I can’t change the channel or turn of the tv with the control or buttons.
No, I would not recommend this to a friendI will never buy a SONY TV again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV November 16, 2017 and it has already quit playing. I didn't buy the extended warranty, as I would think SONY products should withstand the test of time. It is mounted on the wall, and is out of harms way of animals, kids, etc. and all the wiring is ran through the wall. It is ONLY 2 years and 4 mos. old, and has already quit. So, I am out $1,100 bucks. Oh well, I will stick with Samsung and LG - my two favorite choices for TV's. I will end with VERY DISAPPOINTED.
No, I would not recommend this to a friendGARBAGE, STAY AWAY!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased one of these during black friday (2017) and 2 months later returned it. TV went out. Called support and tried trouble shooting. ?Something was wrong with the power (internal) and they needed to send a tech out (would've taken 7-10 business days). Just took it back to Bestbuy to exchange it for another. Second tv, same issue, right around the 2 month mark. Returned the second tv and purchased a Vizio instead.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ZEUStheDJ, We regret to hear that the television that you've purchased had to be returned, Rest assured that your feedback will not go unseen and will be directed to the proper department. We place a very high value on feedback from our customers because it allows us to continue to improve.
Regards,
Zac
Not smart at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV doesn’t even have chromecast integrated. Very low-end. I suppose it might be ok for someone low-income and/or a senior.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi rusticbard,
We regret to hear that this unit failed to meet your expectations. Sony takes into consideration all feedback to improve the performance and quality of our products and services, we're always looking to make Sony better.
We appreciate your time sharing this feedback.
Regards,
Zac
Poor build quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a budget level TV that should have never been built. Netflix freezes the TV. Have to unplug to reset many times. Returned after a week.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Sean, We regret to hear that the television have to be returned. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards, Zac
Smart TV is not smart enough to response
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picyure quality is good but TV has lot of internal problems. Sometimes TV is unresponsive, app does not work properly. TV has issues with power board and back LED lights. After 1 year you could run into issues with back Light arrays and to fix the issue you would end up invest more money on that. I would not recomend this TV to anyone.
No, I would not recommend this to a friendWorked but Didnt work.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv worked but it would not connect to the internet to stream video from online streaming companies like Hulu had GeekSquad at house took it all apart and found out it needed a new component to work like advertised, decided to pack it all up since we only had it a few hours and exchange for LG 60 inch that was true 4k smart tv. The sony only would of gotten Netflix and youtube it was not a true smart tv.
No, I would not recommend this to a friendPoor picture quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor picture quality. Definitely an entry level 60” tv. I returned it and purchased an upgraded 65” Sony. Very happy with the 65”.
No, I would not recommend this to a friendHATE
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot, for the life of me, get apps downloaded onto my TV. It drives me insane. Fair picture though.
No, I would not recommend this to a friendMake sure you buy warranty
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it on Black Friday. Tv lasted 2 years & a week blew up 3 days after Black Friday specials. Ugh
No, I would not recommend this to a friend