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Customer reviews

Rating 4.1 out of 5 stars with 1292 reviews

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Rating by feature

  • Value

    Rating 2.5 out of 5 stars

  • Quality

    Rating 2.3 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers appreciate the superb picture quality and 4K resolution of this 65-inch TV, frequently praising its ease of use and attractive design. Many found the price to be reasonable, and some also noted the TV's lightweight nature. However, some users experienced issues with light bleed and the operating system, while others had concerns about the remote control and mounting bracket.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,292 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture, smart functions, and extremely lightweight. Scary to handle because it feels flimsy. Sound quality average.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    not for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv for my father an Vietnam veteran that's bed ridden. Great picture & sound. Just a bit too much on navigating and set up. A bit to complex for any beginners.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Picture quality

    Rated 5 out of 5 stars

    Great TV for sports and movies

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has everything, great watching sports, great gaming TV and also has 3D. I would not recommend this TV if you have a small living room. The remote is easy to operate. The TV is paper thin and looks really good. I get a ton of compliments on the look and the picture quality. The upscale to 4K gives stunning colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love it! So happy we purchased this beautiful TV. It is very slim, very thin, and modern. Picture is beautiful. My husband and I removed TV from box. We were surprised how light weight it was. We like that the black frame edges are thin and not bold thick. The feets are easy to install and two ways to install them. Various wire connections located on the back along with covers boards to cover wiring. Easy to understand remote and easy to install components. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 4 out of 5 stars

    Tv looks beautiful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and thin, plays great. Quality is amazing it looks like you can just jump inside the tv and start acting with the cast.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Light bleed

    Rated 4 out of 5 stars

    Thin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great in bright rooms. Great picture. Some light bleed from edges. Good side view. Do your homework first. Color is perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the tv. My only concern is light spots around the edges. Still an awesome deal and my associate was not only professional, but was also friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture, black is amazing black. easy setup

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Light bleed

    Rated 4 out of 5 stars

    nice thin tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is very thin, perfect for our living room, good sound, except for some light bleed overall good tv for the price .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great color and clarity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a Sony 60" before upgrading to the 65". We didn't expect much difference, other than the slightly increased size. We were pleasantly surprised by the vivid color and clarity of the TV. We see colors and shading variations that we didn't see on our old 1080 set. The 4K Ultra HD does make a noticeable difference over 1080, Would highly recommend this TV to others.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always bought either Sony or Samsung TVs because of their quality and reliability. This TV is no different. I'm by no means an expert on the inner workings or hidden mechanisms of this TV set, but I did read several other buyers ratings before I purchased it. Actually, I went to buy the model below this one, same size, but the price on this one was only $300 dollars more and it was on sale for a spectacular price, so I got this one. A few days later, I noticed an add from Best Buy that the price had been lowered another $200 so I went back and got a refund of the $200. I have found that the TV was easy to set up, get connected to my surround sound system and other devices. Now for a 73 year old non-technical person, that was a thing to be proud of. My wife has signed up for many of the options available through the internet and is very satisfied. It has a great picture, is truly large, and does everything we've expected and asked it to do. We're happy with the TV and will continue to use Best Buy for our electronics needs.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    What a TV....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item as a replacement for my old DLP 1080P TV that I bought 10 years prior. All I can say is WOW, what a TV!!!!!. 4K is as sharp as I could ever imagine, 3D looks awesome. The built in apps are great. It is a technical TV, so if you are not very electronic savvy, you may want to think twice on this one. You have to have a bit of understanding to set this thing up and customize it. If I had one complaint about it is the sound really sucks. You will want to install a sound bar or maybe go all out and hook up a good surround sound system. I have a 600W surround sound system by SONY, and a SONY PS3 (that doubles as my 3D DVD player) and when I kick the amp on, I don't experience this good of sound in a movie theater. By the way, if you have the PS3 remote it will operate all your Sony devices including this TV. Overall, I'm not regretting buying this crown jewel of my living room, and I am quite proud of it. If you want a good, reliable, clear TV crammed packed with goodies, bells and whistles.....buy it, and buy it today.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    What a picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with this TV. Beautiful big picture, with lots of color and plenty available applications.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wasn't my first choice when going into Best Buy but ended up leaving with it and was pleasantly surprised. Has an outstanding picture and looks so sleek in our entertainment system. Makes me want to buy another for the bedroom but I wasn't allowed. No complaints. Everything works as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    terrific!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the TV, great picture. I added Sonos powerbar and speakers, really great watching movies and football!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for sports enthusiasts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clear picture. Sound bar not necessary - audio is excellent. Not sure yet about which remote to use.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't really sure about this TV being so thin but once I got it mounted up on the wall it is spectacular

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Light bleed

    Rated 5 out of 5 stars

    Super picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV at the recommendation of a Best Buy employee. I couldn't be happier. The picture quality is amazing. The apps and functions are flawless. There is a tiny bit of light bleed around the edges. It is not a problem at all. I highly recommend this TV and Best Buy's service.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv is sooo live

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture!! Get many compliments on the tv. I would recommend this tv over any on the market

    I would recommend this to a friend
  • Cons mentioned:
    Light bleed

    Rated 3 out of 5 stars

    Light Bleed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you notice lightbleed beware from reviews which I read a lot about, some do some don't. But I returned this and decided to go with a JS9000

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Darkstar2q9, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. -Oscar.