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Customer reviews

Rating 4.1 out of 5 stars with 1292 reviews

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Rating by feature

  • Value

    Rating 2.5 out of 5 stars

  • Quality

    Rating 2.3 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers appreciate the superb picture quality and 4K resolution of this 65-inch TV, frequently praising its ease of use and attractive design. Many found the price to be reasonable, and some also noted the TV's lightweight nature. However, some users experienced issues with light bleed and the operating system, while others had concerns about the remote control and mounting bracket.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,292 reviews
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Mounting bracket

    Rated 5 out of 5 stars

    Razor thin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, great picture quality, can't wait for more 4k content to be available to enjoy. Recommend using gold plated Monster cables for best signal quality. Included mounting bracket is cheap and doesn't tilt. Too much packaging, filled my trash can.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wonderful clear 3D tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful picture. Great 3D. Only complaint is that it is passive 3D not active.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    No problem with the TV, great picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is great and the size is amazing. Geek Squad installed it with ease.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Really not satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very un happy with this model from Sony. It gets shadows in dark areas all around the edges of TV especially in the bottom corners and across the bottom edge. Would not buy again.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Race! We apologize for any inconvenience you have experienced with this unit and would like to review your case, please email us at [email protected] and include your contact information, Event ID is available, model, serial number with a description of the issue you are experiencing with this unit. ~ Jeannette Sonystyle

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Black levels, Light bleed, Remote control

    Rated 3 out of 5 stars

    Sony says No Problem but there is...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Selected 900c because the REP told that Sony's have better processor and best upscaling. In stores, the Sony picture looked very real and pleasant. At home, First time switched it on, light bleed is right there (price paid for ignoring many reviews). Exchanged for 1 more TV (same model) but the problem was still there. In the mean time, I opened up a ticket with Sony about the issue and sent all pictures to prove my point. Sony finally came back and said that light bleeding is normal and there is nothing wrong with it. That was it for me, I exchanged it to Samsung 8500. After installing Samsung, without any calibration, to me Sony excels in the picture(color, brightness but not the black levels). I would say if Sony didn't have bleeding issue, it would have been one of the best TV's ever. Sony Pros: 1. Android OS which is very intuitive and helps you attain a single remote. I doubt you would need a roku ever again. 2. Voice integration worked great with Sony and so are the other android features. 3. Great picture quality except when dark scene on the bottom of the screen. Sony Cons: 1. Obvious light bleed. 2. Slightly sluggish UI but saw huge difference in just one software update. 3. Smart remote could be better. Its hit or miss sometimes due to swipe action. I didn't do any elaborate tests but just by looking at OTA HD channels, Sony does a good job with colors and resolution than Samsung. For UHD content on Netflix, sometimes I feel that Samsung blacks are just too black for me. Sony maintains a better contrast ratio. May be that new Sony chip that everybody talks about, actually is doing a better job. I don't know if I am going to keep the Samsung or go back to Sony. BB folks might ban me for life :-) Finally, kudos to BB people. They were helpful in this entire process.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent choice for a 4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture, friendly to use,amazing features and quality like Sony knows

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV Picture Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had set my eyes on this TV at our local BestBuy store after seeing the beautiful picture quality about 3 months ago. However, I did not buy it for another 2 months because I was very concerned about the light bleeding issue discussed so often in other reviews. I was fortunate to have two friends who both bought this TV model and allowed me to "play" with it. They had not experienced any light bleeding issues and had purchased them from BestBuy within the last 5 months. I bought this TV about a month ago and happy to say that it has the most gorgeous picture quality I have ever seen, with no light bleed. I would suggest to any buyer to excercise care when mounting this TV and not "bend or stress" the TV screen as it is very thin. If you have fast internet connection and Netflix, they will automatically sense the 4K capability and suggest 4K movies. I accidentally stumbled upon this and was blown away by the picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Light bleed

    Rated 5 out of 5 stars

    Great TV and great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV at a great Price. Since it was a 2015 it was 1,999 almost half off. I have read about light bleed but have not experienced it. Has great picture both in a bright room and in Dark. Adjust to light great. Thinnest TV on the marker.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has awesome picture and quality of color. It's great for live sports event

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Best TV for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity and quality is the best I've ever had. It works perfect in all lighting and angles. It truly makes a difference having this thin of a tv. It looks like a frame on your wall! And the touch remote is nice too. Well deserved of 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sales person was excellent and was very interested in my wants and needs. I received the best service and, in addition, this item was on sale for an amazing price. I couldn't possibly be happier with my purchase and Geek Squad service. They were so informative in instruction on operating not only the TV but the universal special remote. Fabulous. Thank you so much Best Buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we studied reviews on several tv options and went in to purchase a samsung. After careful study though, the picture on this tv was so much better. we are very pleased thus far. it is easy to navigate, fast, and the picture quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Fabulous Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is great! The color is so perfect and real. I have been buying Sony televisions for years. They just keep getting better and better. This 4K Ultra HD can't be beat. Love this television. You don't watch it, you experience it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great picture, excellent GEEK SQUAD setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a stunning picture at a GREAT price. We were told that the TV is extremely thin and it would be good to consider professional installation. We were impressed with the quality of the installation and are delighted with the picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding picture. Smart TV features a step up from my previous Sony TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome addition to the home .... Great for movies and games clear picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very good tv. Very happy we got it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of the included Google/Android TV interface. (But we are partial to Apple TV and Love How it works on the TV) Picture is fantastic. Sound good for smaller room. Would have its limits in a larger room. Remote not as responsive as some. Overall, happy with our purchase. Just a few Knit-picky issues that are a personal preference. Would definitely recommend this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a great picture can't wait until I get the surround sound hooked up

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product for the money and best quality of all products reviewed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture quality and ease of use with all the numerous apps.

    I would recommend this to a friend