Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.1 out of 5 stars with 1292 reviews

Rating Filter

Rating by feature

  • Value

    Rating 2.5 out of 5 stars

  • Quality

    Rating 2.3 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers appreciate the superb picture quality and 4K resolution of this 65-inch TV, frequently praising its ease of use and attractive design. Many found the price to be reasonable, and some also noted the TV's lightweight nature. However, some users experienced issues with light bleed and the operating system, while others had concerns about the remote control and mounting bracket.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,292 reviews
  • Rated 5 out of 5 stars

    Outstanding picture quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent a lot of time deciding whether to get OLED, LED, LCD, etc. and really happy with the Sony LED. Also wavered on the usefulness of 4k, but glad I got it. A high quality HDMI cable is a must and using the settings to optimize the picture takes a while, but once done it is truly exceptional picture quality. Also glad I went with the 65"... at the upper end of sizes recommended for our viewing distance. The picture isn't grainy at all from about 4' back and we sit between 8-11' most of the time. Really, really impressed with Sony quality and this picture in particular. My ONLY beef is with the legs. I need to use the mid-platform option because my cabinet/stand is fairly narrow... and they legs don't sit straight. But if used at the end they are fine. But that's a very small complaint. Sounds is good, but we're looking forward to getting a sound bar soon with our rebate.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Decision

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched this online, read the reviews, was all set to get the Sony 810C, however, when I went to the store, the picture on this model sold me. I have not been disappointed. Quality of the picture is outstanding. Even the sound was pretty good, and when I connected my surround sound...who needs a movie theater? I have had the TV for about a month and never regretted it for a minute.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture on a screen that appears ''borderless". this is our second Sony XBR, the first being a 46" that's 9 years old and still works and looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good TV for the price. This was recommended by a Best Buy representative and I was concerned because of poor ratings. Turned out to be an excellent purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Picture quality

    Rated 5 out of 5 stars

    We love our TV.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound. So nice and thin. It's great to watch movies at home.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Picture quality great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need help with network setup. Great picture quality. Would buy again. Should allow more than 15 days for price match.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture, need to get programs in 4K

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colors are bright and vibrant, picture is excellent, very clear, I like the sixty-five inch picture, fits in a nice size living room. Not to big and not too small.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Light bleed

    Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is amazing. Netflix button is handy. No light bleed issues here

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Extraordinary TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has an excellent picture and is easy to use. I would buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Sony 4K 65"

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Sony 4K TV is great. I've had my Sony for about a year now & the TV is going strong. You can really tell the difference between regular TV and 4K TV. Netflix or any of the other apps you can get for the TV from Google Play runs great. I always suggest to people to hardwire their Internet connection, it runs faster. My previous TV was a Sony and it's still working good to this day, it was just outdated. The only difference is getting used to using the remote, it's like using the mouse on a laptop, it gives you access to numerous options without all the stupid buttons. Not only my previous experience was Sony, I like the fact that it pairs with my PlayStation & turns on, or turn to that HDMI input, when I turn on the PlayStation. The only minor complaint I have is pairing the TV with my cable box. I had to use the infrared sensors (IR), that comes with it to control the cable & my older 5.1 Surround Sound stereo. Sometimes the IR for the cable box goes haywire and I have to restart the TV to get it working properly. It only takes two min. to restart. I'm hoping they have an update that I'll fix it. That is the only small complaint I have, otherwise the TV is working great and I'm in enjoying it immensely. FYI I mounted my TV on the stands, it has 2 inner & 2 outer stand mounts, so you can fit it on a smaller counter.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding picture quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this TV. The contrast on the screen is amazing and everything is displayed so vividly. We bought this product for our main room and it hasn't disappointed. All of our guests comment on how clear the picture is. I haven't used many of the apps available on the TV as I already have an Apple TV, but they could be extremely useful if I didn't have it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy setup. Love android TV. Very light and easy to mount.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi. GaMeChAnGeR, that's the kind of experience we wanted to hear. Good to know that you are happy with your purchase! Dave sony_US

  • Cons mentioned:
    Light bleed

    Rated 4 out of 5 stars

    Great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great tv really is everything I want it to do the only thing is I do experience a little bit of light bleed but not to bad at all but I love this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Awesome 4K tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv and its features are awesome great picture and wether your watching tv or DVDs or blue ray the picture looks great! Very happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Design, Picture quality

    Rated 5 out of 5 stars

    Great television.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the pic quality and slim design. Nice to have several apps on hand.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture and easy operation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent features in this TV. Great picture and sound. Easy operation.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good size for open concept area.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture as long as there is low light in the room. Salesman did talk to us about this characteristic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for 18 months

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for 18 months, then started showing ghosts images across the entire screen. Watchable, but distracting and unsatisfactory.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup easy. Great controls. Clear picture and easy setup and install.

    I would recommend this to a friend
  • Cons mentioned:
    Light bleed

    Rated 3 out of 5 stars

    Exchanged for another TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had read the reviews for this TV and the comments that were made about the light bleed. Although I was guaranteed by the store associate this issue was resolved by Sony it was not. It was extremely noticeable especially when watching the TV at night. I also ran into issues trying to access the apps..the Screen would freeze up. I exchanged this for the 65" LG OLED.

    No, I would not recommend this to a friend