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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1292 reviews

Rating Filter

Rating by feature

  • Value

    Rating 2.5 out of 5 stars

  • Quality

    Rating 2.3 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers appreciate the superb picture quality and 4K resolution of this 65-inch TV, frequently praising its ease of use and attractive design. Many found the price to be reasonable, and some also noted the TV's lightweight nature. However, some users experienced issues with light bleed and the operating system, while others had concerns about the remote control and mounting bracket.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,292 reviews
  • Rated 4 out of 5 stars

    Overall a good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall satisfied with this TV after a year of service. Pros: Very clear picture with good color. Passive 3-D works very well. Thinness is awesome. Cons: Reboots itself a lot. Frequently looses network connection requiring a manual reboot to reconnect. A lot of light bleed around the edges of the screen on dark scenes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The TV for TV lovers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly satisfied with all that Sony has to offer!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Picture with good sound quality. Set-up was easy to do. The picture quality is simply outstanding! The 3D mode works well with Sony's Passive 3D Glasses, but I have only watched a couple of 3D movies.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 60 inch Sharp a few years back, primarily for the size and price. I started this search with size in mind as well, but stumbled upon this barging that offers amazing picture quality and at under 2 grand, I couldn't beat it. The only thing that prevents me from giving 5 starts is that you have to purchase 3D glasses separately.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best TV I have ever owned! It is by far, pristine clarity, and quality for the money. I would recommend this product for the consumers who are willing to spend their money for high quality experience!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful Tv with tragic light bleed flaw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is absolutely beautiful (unless you're in a brightly lit room, in which case it's not so great). This tv handles motion much better than the 65" curved samsung tv i purchased. Tragic flaw however is the light bleed in the corners at the bottom when watching anything with deep blacks or in HDR mode. Frustrating.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    just love my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what can i say just love my tv, the picture looks great i could sit down and watch all night if i could . everything about it i love .the size of it makes anything we watch seem so real and just amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is great thanks best buy for a great price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv that just fit our need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though this was an open box sale and I had reservations about the reviews for this discontinued tv, since it is for outside I decided to take a chance. So far so good. It's perfect for our use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with all the technology in this tv.

    I would recommend this to a friend
  • Cons mentioned:
    Light bleed

    Rated 4 out of 5 stars

    Great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good except bottom right corner I see light bleed

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television and beautiful picture and great size.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best TV I have ever purchased. I reviewed many and the fact that the screen is so think, has android TV and great feature made this the one to buy. Look no further and buy this one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality, love the android interference.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Splendid 4K TV at relatively reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just moved into a new house in North Carolina, needed a 60 inch TV to go over a fireplace. This was the first model I was shown, the most beautiful picture, and the best price. It simply met my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT TV FOR THE PRICE....GREAT FOR SPORTS........

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lives up to the hype. Picture is super-crisp and colors are vivid. Only drawback of the large, ultra-slim monitor is the sub-par sound. We bought a mid-level sound bar and it has worked out fine.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi arizvip,
      Good to know that you are happy with your purchase!
      Thank you for choosing Sony!
      >Joffrey sony_US

  • Cons mentioned:
    Light bleed

    Rated 2 out of 5 stars

    NEVER FIXED LIGHT BLEED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate to say I am giving a negative review for a Sony product. I never buy a warranty with Sony products because they either work or they don't out of the box and this was a big NOT due to manufacturing defects. I am an extreme audio and videophile and was ultimately disappointed in this product from Sony. They did not address these issues and the light bleed is very apparent on black borders and even on full screen. I returned this immediately for a LG OLED and now I am the happiest!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi UncleTony, thank you for sharing this information with us, we would like to apologize for the inconvenience and it is unfortunate that the unit had to be returned. Your feedback is highly appreciated. Again, thank you for taking the time to write a review. Dave

  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched TV's 50" to 65" for about six months looking at all variables; specifications on the TV's, retail stores including warehouse clubs. First I came to the conclusion that Best Buy had the most up to date products, best selections and prices. Then I concluded that Sony was to be my best choice. The only factor I was not looking for in this TV was 3D, I really didn't want to pay for that feature. I installed the TV myself, anchoring it to the wall. I had it professionally calibrated by the Best Buy Geek Squad at discounted rate received during initial purchase, well worth the price. I am 100% satisfied with this purchase and would definitely recommend this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. Great sound, great picture. SONY managed to put on the market an excellent product. In my case I didn't see any problem with the TV. For me it's perfect. I recommend this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi. Frinhani, that's the kind of experience we wanted to hear. Thank you so much for your kind comments and for choosing Sony. Dave sony_US