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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1292 reviews

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Rating by feature

  • Value

    Rating 2.5 out of 5 stars

  • Quality

    Rating 2.3 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers appreciate the superb picture quality and 4K resolution of this 65-inch TV, frequently praising its ease of use and attractive design. Many found the price to be reasonable, and some also noted the TV's lightweight nature. However, some users experienced issues with light bleed and the operating system, while others had concerns about the remote control and mounting bracket.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,292 reviews
  • Rated 2 out of 5 stars

    good picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure that I got the 2160 because when the screen first lights up it say 1080. This unit was mounted on a table and the sound bar sold to me to go with this unit is tall enough to enterfear with the remote turnoff and turnon. One must hold the remote high above one head to operate this function. Not good!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    MOVIE TIME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WAS LOOKING TO UPGRADE FROM MY 16 YEAR OLD PROJECTION TV (THAT WORK FINE) TO SOMETHING NEW, NICE, AND SIMPLE. I NEVER EXPECTED TO COME OUT OF BEST BUY WITH SUCH A NICE TV AT AN AMAZINGLY LOW PRICE. I LOOKED AT MANY TV'S BUT THE SONY 65" 4K WAS THE ONLY TV I REALLY WANTED BECAUSE OF THE IMAGE AND OVERALL QUALITY. EVERYTHING IS CLEAR AND BRIGHT I'M STUNNED EVEN WHEN I WATCH THE NEWS!! THERE'S SO MANY GOOD THINGS TO SAY ABOUT THIS TV, IMAGE QUALITY, THE LOUDNESS OF THE SPEAKERS, LOADING SPEED WHEN OPENING APPS, AMOUNT OF HMDI/COMPONENTS PLUG INS, YOU CAN EVEN STREAM PLAYSTATION GAMES ON THE TV WITH OUT THE ACTUAL PLAYSTATION. IT'S THE BEST TV I HAVE SEEN

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great television for your dedicated wall space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm pleased with our purchase. We added the sound bar below and subwoofer. Install was more than expected but well done, and simplified some things behind the wall. The tv looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great HDTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new HDTV. The picture is top quality Clear and the large size makes it much easier on my eye sight. I would recommend my HDTV to anyone who wants to watch First Class HDTV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent offer..!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has everything do you need, easy to learn all smart things, good sound, clarity, and excellent support, just keep on mind do not has middle support, but it is a GREAT tv....

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Awesome tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an amazing buy at a great price over Labor Day weekend. Love the tv so close to the wall. Don't fear the size because it's so close to the wall it pretty much blends in.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Happy,
      We're really glad to hear that you're having a good time with your TV! Thank you for choosing Sony!
      >Joffrey sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is great, easy setup on wall, comes with a wall attachment so you don't have to spend more money on a wall bracket - but it doesn't move once you put it up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this TV for a couple months and use it for computer more than TV. What a great picture! You can not beat a Sony. Have had others and do not stand up as well as Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first tv purchase and it was a very great experience. I had wonderful help and really enjoy the product. The tv has a perfect picture and the size is just right!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Must buy for any sports fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No TV is better for watching sports. There is absolutely no streaking of the picture as the athletes run across. Also the picture is amazing with T he most vibrant of colors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65' SONY 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have researched 65" 4K televisions for almost 2 years and finally decided to buy one. We chose the Sony 4K and could not be more pleased. The bonus was the price and discovering this model is also has 3D. The clarity of the TV is impressive. We watched Game of Thrones all weekend after purchase and it appeared as though you were walking down the street with the characters. The staff at Best Buy Midlothian was so patient with us and answered all our questions. We are now looking forward to watching Panther's Football in the fall as the TV has a "football mode."! Thank you Best Buy for the great price and service!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very clear picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television has a very clear picture and the sound is great. There are a lot of great functions with this television and we have enjoyed using different options daily.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very satisfied with this Sony TV, great picture and good sound, unlike my previous Sansung TV which developed very thin vertical lines just after the warranty expired.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed by the colors and the clarity of the picture on this tv I glad I got it instead of the curve from Samsung very happy a bit expensive but its worth it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first smart tv. It is FANTASTIC! The picture is amazing. We did purchase a Sony soundbar and the two work well together. I'm streaming Pandora all of the time!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    the sony "65 4K HDTV is awesome it is a great t.v

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for the price you cant beat all the features and the picture quality is awesome love it and would recommend this to anyone

    I would recommend this to a friend
  • Cons mentioned:
    Light bleed

    Rated 1 out of 5 stars

    Beautiful looking TV . . .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Until you turn it on. Light bleed all around the edges, giving the whole set a halo effect. It's a shame, as the form factor is really nice -- super thin, minimal bezel, etc.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst TV Sony has ever made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a fan of Sony, I was looking forward to this based upon the specs, both technical and physical (light weight / slim). OS is unstable and buggy. Went through 3 of these and they all had varying degrees of light bleed, clearly a manufacturing defect. Gave up and got an LG 65EF9500 OLED, and never looked back.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dolem1ke, thank you  for taking the time to write a review about this TV. We're sorry to hear that you've encountered these problems and decided to return the TV. We apologize for the frustration and disappointment this has caused you. Your feedback is highly appreciated and we will forward your post to the proper department. Again, thank you, Dave Sonystyle

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable picture quality...unfortunately makes me want to spend more time watching TV....time I do not have enough of.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Did my homework and this TV (Sony) was the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weather talking about 3D, 4K or HDR, Sony started it all. They also make the 4K cameras for movies & etc., so from front to end it's Sony. This makes it a no brainer.

    I would recommend this to a friend