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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1292 reviews

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Rating by feature

  • Value

    Rating 2.5 out of 5 stars

  • Quality

    Rating 2.3 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers appreciate the superb picture quality and 4K resolution of this 65-inch TV, frequently praising its ease of use and attractive design. Many found the price to be reasonable, and some also noted the TV's lightweight nature. However, some users experienced issues with light bleed and the operating system, while others had concerns about the remote control and mounting bracket.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,292 reviews
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the 4K and the price was competitive. I have not always had positive experiences with Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65 in 4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is great...only problem is that there are not many 4k shows or offerings with Direct TV

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not happy with the bleeding lights that appear in the bottom corners. Will never buy a side lit TV again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony 900 series 65" is an wonderful tv. The picture quality is awesome. I think Sony has a winner.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent value for a large 4K TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased the tv for 1599 but they price matched it a week later for 1299. Great deal!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    died after 1 1/2 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only 1 1/2 yrs old and already doesn't work. Waited 1 1/2 weeks for Geek Squad to arrive to be told a part needs to be ordered which will take another 1 1/2 weeks. The geek squad tech said the 800 # should have ordered the part the first time we called. HORRIBLE customers service. Total run around. Shouldn't take 3 weeks to fix my tv when I paid for 5 years of geek squad service. Local store manager said they can't do anything about how long it takes. I will never buy another product from Best Buy. I have froze my credit card.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. We bought two of these tvs for our children. The picture and sound are great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're very pleased with the SONY 65" TV. It was fairly easy to install and has an excellent picture.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really nice TV. We picked it up on sale. The only problem is that the speakers are directed downward, so you have to have the volume up or invest in a sound bar. It's not a huge issue though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is great works just like a PlayStation 3. The only thing I don't like is the voice control on it sometimes it has a mind of its own and messes up my Netflix while I'm watching it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has a great picture and is super thin an included a wall mount that was really easy to install!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Talk about a perfect picture!!! But to mention playing madden on this beast is like no other!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice tv have had no problems from it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new tv sports look good on it. I watched the race and the Olympics and it looked good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Slim TV with great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4K ultra is a step up from the old HD televisions. The features on the tv are easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great television. The colors are great and the quality is better than other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent upgrade 4k tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first it was like I was waiting for the clarity but when I bought the 4k hdmi totally love it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv. Clear sharp picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the tv I bought. It has a very sharp, clear and very detailed picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, and excellent picture. Would recommend not using the mount that comes with the tv.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Has had problems from the time it was installed by

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a problem since it was installed by gear squad did not work properly when technician left my house he told me to call Sony tech support. This is the replacement for the first one that went bad. I was so upset with best buy that I did not respond to the follow up surveys because I don't think they really care. The set locked us out five times today.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything looks great. With the upscale ability, even watching Blu-ray looks like near 4k

    I would recommend this to a friend