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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1292 reviews

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Rating by feature

  • Value

    Rating 2.5 out of 5 stars

  • Quality

    Rating 2.3 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers appreciate the superb picture quality and 4K resolution of this 65-inch TV, frequently praising its ease of use and attractive design. Many found the price to be reasonable, and some also noted the TV's lightweight nature. However, some users experienced issues with light bleed and the operating system, while others had concerns about the remote control and mounting bracket.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,292 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my best purchases in the recent months. Great TV with an excellent picture quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Do Not Buy a Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this TV as a replacement for my older LG TV. Mounting and setup of the TV was easy. Picture is great, has a good selection of features and extras. Now for the reason for the one star review... One day I go to turn on the TV and I am getting no picture but have sound. I see the TV light up but there is no picture as it is not recognizing any of the inputs. For a while, the picture would eventually come on but now the picture will not come on at all. I have done some research on Sony's website and this is an issue affecting many of their models and apparently they are not doing anything about it. Even called Sony support which was a total waste of time. They read through a couple of useless scripts and then told me i was out of luck and ended the call. The only bright spot in this whole ordeal has been Best Buy support. called the Geek Squad number today since I purchased the warranty, the dude that helped me was extremely nice and set me up with a service appointment. Hopefully they can come out and fix the issue or get me a new TV. Bottom line, Sony released a poorly engineered product and seem to have no urgency to fix this issue. Would not recommend this TV or any Sony TV's for that matter.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65" 4K Ultra sound TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV. Sound & pic quality are great. Even comes with a wall mount you can do yourself.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Edge bleeding is a bummer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told by the best buy staff that the issue was a problem in the older shipments but the newer ones were supposedly fixed by Sony but it was not true. I have edge bleeding in the corners :( If the issue can be fixed I'd give it a better rating and also then would recommend it to a friend. Sony is usually a good and reputable brand, I would have expected them to fix or recall the tvs with the problem and correct it.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. However, for any issue related to the functionality of the unit check the link below: https://us.en.kb.sony.com/app/answers/detail/a_id/60594. -Oscar. sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV looks like a window on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV and it looks like a window on the wall. Looks great just like any Sony product

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome Color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels like you have your own home theatre. The color is awesome and easy to use remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pic, and easy set up, and it came with everything you needed to mount it on the wall

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Exelent picture and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Try many tv and this one was good picture quality and watching tv online was so impressive

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best picture ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv. It has the brightest and sharpest PICTURE I HAVE EVER SEEN. I LOVE IT!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    3D was great and picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV does all I need, the 4K is great, great pics of quality, and a 3-D is the bomb

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was better than I thought it would be. Makes you feel like your in the theater.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    BEST TV EVER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everytime a friend or family member comes by they are in awe of this TV! Must have!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thinnest TV that I have ever seen. Picture is of course, 4K, and fits everywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Works perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functioned the way it was expected. Very good color quality. Perfect. User friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Super awesome TV for all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, the refresh rate and 4K aspect was everything I could've ever wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is fantastic. Colors are vivid. Have it in a bright room and it is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear picture. Phenomenal sound quality. Awesome 3D. SONY has done it again!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    We are beyond thrilled with our recent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Sony 65 inch TV. It feels as though you are sitting inside a theater.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great flat screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture can't wait for 4k to be televised. Love watching sporting events on it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and Android apps are a big plus, especially at this price point.

    I would recommend this to a friend