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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1292 reviews

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Rating by feature

  • Value

    Rating 2.5 out of 5 stars

  • Quality

    Rating 2.3 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers appreciate the superb picture quality and 4K resolution of this 65-inch TV, frequently praising its ease of use and attractive design. Many found the price to be reasonable, and some also noted the TV's lightweight nature. However, some users experienced issues with light bleed and the operating system, while others had concerns about the remote control and mounting bracket.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,292 reviews
  • Rated 2 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great but the blue is horrible Sony has to do better very disappointed in them

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    light bleeding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this tv is very nice has good quality picture and 3d its very thin but what ruined it was the light bleeding on the edges so this is why i gave it a 3

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi josef,
      We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you.
      >Joffrey

  • Rated 4 out of 5 stars

    Excellent TV for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the size and quality, it was a great deal. Not quite the picture clarity of an ultra HD but still a great picture.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a projector for many years and wanted something different. Got a great deal on this tv and surround sound system.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV stop working less than 3 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase tv and in less than a month it stop working. LED on bottom would flash red 3 x. They replaced the tv. Now 3 years later similar problem occurs. It loads like it’s going to turn on and then shuts off then LED flashes red 4x. If I would have this would have kept taking place I would have gotten a cheaper version.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color is outstanding; easy to set up; so thin 65" doesn't seem too big; Still learning all the smart tv features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony smart 4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome viewing experience. No more separate devices. Wish I could loss personal apps easier is only complaint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Almost like OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television, even though a 2015 model, surpasses many 2016 models. For the money, you won't/can't find a better value. I spent a month studying and reviewing as much info as I could....and the XBR65X900C came out the clear winner! The fact that it is only 1/5th of an inch thick is way cool!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony, still the one and only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We reviewed many 65" TVs, and even though this particular model didn't have the best review, the performance in the store, next to many other brands, was spectacular. Extremely happy with our choice. This is our 2nd Sony in 15yrs, they continue to impress. Best Buy was also awesome to work with.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Light bleeding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    and ghosting while watching 3D movies, returned my 1st tv and got a 2nd one (same model) and the ghosting and light bleeding was worst. Can't enjoy my 200+ 3D movies like this so I decided to get my refund. :( I'll just wait til next year to pick up a 4K 3D tv again hopefully they iron out the kinks

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChemicalMike,
      We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you.
      >Joffrey

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Picture quality has flaws

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally selected the Sony 65X900C. Before the TV was delivered, the Best Buy team graciously set up a side by display with the 65X950B TV. The difference in picture quality was very distinctive. I purchase the 65X950B. The TV picture looked even better once the Geek squad installed it in my home.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TechieTV,
      Good to know that you are happy with your purchase!
      Thank you for choosing Sony!
      >Joffrey

  • Rated 4 out of 5 stars

    Beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone wants to see their tv at home like what they see when they walk. In to Best Buy now I have that

    I would recommend this to a friend
  • Cons mentioned:
    Light bleed

    Rated 1 out of 5 stars

    Good intentions, poor execution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV mostly on the aesthetics (very flat, similar to OLED TV) and the good reputation of SONY. In spite of review citing the light bleeding on the edges. I selected a unit that had very little bleeding traces. It worked OK for one year, even though the brightness is not as great as many other TV's (like my other , much cheaper TV - Vizio). But now, suddenly the TV is shutting down immediately after it turns on with an "error code" of 4 blinks of the power LED (turns red). Sony tells me the code shows the TV needs service... I also noticed that the backlight (on a full white screen) has become uneven and there are two areas where there is significant bleed.. It is most likely the last Sony product I will buy... too bad for a brand that used to mean INNOVATION and QUALITY...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    first sony tv seems great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything is working as advertised all sony tv,av receiver and blueray player along with harmony remote. everything was installed by geek squad which was worth the cost. only negative is I think t least two pair of 3d glasses should have been included with the purchase of a 3d tv

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure I was given like kind replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually, I bought a $3000 SONY 65" 2 years ago with the extended wty. for this top of the line TV. The TV failed and was replaced with a Bravia 65 SONY which is not the "top of the Line " like I bought beforebased on Best Buy advertising. Glad about coverage but feel like I got a lesser tv. Would have been better off to stay with Samsung and no extd wty

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with the tv, excellent resolution, it fits well either on the wall or on a table, very thin

    I would recommend this to a friend
  • Cons mentioned:
    Light bleed

    Rated 1 out of 5 stars

    Got it at a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So there was a reason I got this tv for less than half price. One it was a open box. Two i was able get the price down further but the biggest reason was probably the issues that the tv has. I read that sony had fixed the light bleeding issue with a update but the have not. I still have the issue. I also have an gitter issue with some regular tv programs. The picture is not as sharp as you would think a 4k tv would be despite messing around with the picture adjustments. You have to turn the brightness all the way up or the picture looks dark and dull. I should have taken it back but I thought it must have been something I was doing. NOT. Just not a very good tv despite its claim to try and upgrade any input to 4k. My old 1080p panasonic had a much better picture. I would not recommend this tv.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi dcslim,
      We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you.
      >Joffrey

  • Rated 4 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, but the 4K feature is very limited because there is not a lot of 4k tv programs to watch.

    I would recommend this to a friend
  • Cons mentioned:
    Light bleed

    Rated 1 out of 5 stars

    horrible picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can see light coming through the end of the tv very disappointed

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi tommygunz, For further assistance, please send us an email at [email protected] with your product information, contact details and your concern with the TV. - Jerome Sonystyle

  • Rated 4 out of 5 stars

    Gorgeous TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv, the colors are amazing, and the blacks are stunning, HDR was awesome, 4k at his best

    I would recommend this to a friend