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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 1292 reviews

Rating Filter

Rating by feature

  • Value

    Rating 2.5 out of 5 stars

  • Quality

    Rating 2.3 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers appreciate the superb picture quality and 4K resolution of this 65-inch TV, frequently praising its ease of use and attractive design. Many found the price to be reasonable, and some also noted the TV's lightweight nature. However, some users experienced issues with light bleed and the operating system, while others had concerns about the remote control and mounting bracket.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,292 reviews
  • Rated 5 out of 5 stars

    Great 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my Sony 4K TV it's great. My gf even likes it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its A Sony...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love This TV>>>> Its A SONY!!! Been Doin Sony For Year..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv awesome excellent viiewing sony is very great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got exactly what we wanted and was treated really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great. I had no problems with it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture and super slim design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is amazing and I can't believe how slim it is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect choice for a thin TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect TV to go tight against the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product works well, matches well with home, satisfied

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bhags15. We're happy that you are enjoying the tv. Hope that it serves you well. Enjoy. Best regards -Mark sony_US

  • Rated 5 out of 5 stars

    Great image

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great TV with very good image quality, very satisfied

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dead after 5 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a need for a 48" for kids XBOX & 65" for living room as I'm finally getting rid of last Tube TV. Took advice of Best Buy folks who told me Sony was better than Samsung. 48" has no problems but 65" died after 5 weeks. White led on bottom dimly comes on and fades out. So first Sony tells me they just need to replace a part and their "best" repair outfit will be out next week. Next week comes and nothing. I call and now it has to be replaced as they tell me part to fix it will be available never. I get an approval email after sending Sony pictures they requested of the TV, serial#, Best Buy receipt, etc...12 hours later it now needs to be re-approved as the next guy in the food chain can't read the receipt that the other guy had no problem with. So here I am going on 3 weeks and I'm still waiting for my TV. Oh and by the way, they tell me this issue caused by this particular part goes across all of their models...Thanks Sony!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Russ, We appreciate bringing this to our attention and we are more than happy to take a look on this matter. Please reach us out at [email protected]. Kindly include your reference number, contact information, and product details. Let us see what we can do to help you. Thanks! -Vincent ​ sony_US

  • Rated 3 out of 5 stars

    This t.v. can't surf the web like my sanyo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't surf the web. 2 different types of t.v. guide pop-up. Just very difficult to operate.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Light bleed

    Rated 5 out of 5 stars

    Amazing value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went into Best Buy last week to pick up a 65 inch Samsung 8500 for the Super Bowl. They were out of that model east of the Missisippi it seems. The manager offered me this Sony 900c at same price as Samsung and I jumped on it. Had read about light bleed and I told him up front that, if on delivery it had issues, I would send it right back. So glad I jumped on this deal. The TV is phenomenal. The Geek Squad guys set up the TV (they popped the legs into the middle positions so it would fit on my 48 inch table--thanks Youtube) and since I had a wired Wifi connection, we immediately dived into 4k videos on YouTube. Wow. Well, needed a letterboxed show to check for light bleed so we hooked up the PS3 and popped in LOTR and luckily only a tiny bit of light shows in bottom left of panel in corner. My last 55 inch Samsung was worse. Guess it is the nature of the beast (LED). When I say tiny bit, I mean a VERY dim bit of light about 1/2 the size of my thumb so unless you're a perfectionist, you won't notice while watching. I have seen the photos from some people who owned this set, and mine was nothing like theirs. After thanking the Geek squad and showing them the door, I began playing with the set. I popped in Avatar 3D and put on my passive 3D glasses (sold separately). Very impressive 3D. My old Samsung (2011 model) with 3d was active glasses and a total pain since the batteries were always running out. The kids were very impressed. Guess I need to order more glasses since they said they wanna invite all their friends over. Setting up Netflix, Amazon Prime and HBO Go took barely any time and I had 4k streaming from Netflix and Amazon Prime no problem. (I have 25 MBit download speed). I set my picture to Standard and everyone agreed that looked the best. I have monkeyed with Custom but Standard, to my eyes, still look the best. The unit comes with 2 remotes, 1 standard for old fogeys like me, and a newer remote with a mousepad type surface. It takes some getting used to but works great with practice. There is also a way to sync to your cable or satellite box so you can use remote to access a guide and jump to a channel. Very nice. I did download the Sony 900C firmware update from December onto a USB drive beforehand. Just pop it it and takes about 30 min. Impressed with this TV. Worth a look if you can get a decent price. Has Triluminos Display (better color) and HDR for when 4k Blu ray arrives. Hard to go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This looks great and the picture is second to none.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the 65" screen and the smart tv functions.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi roses,
      Good to know that you are happy with your purchase!
      Thank you for choosing Sony!
      >Joffrey sony_US

  • Rated 5 out of 5 stars

    Awesome tv happy with it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buying totally satisfied with my Sony tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv, nice pictures specially when you play ps4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear and great picture quality. No Complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tv!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super pleased with all aspects of this television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Picture, Great Color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to Set Up.. Great quality picture and color..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay not worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not worth the price. But to late to teturn....

    No, I would not recommend this to a friend