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Customer reviews

Rating 4.7 out of 5 stars with 3438 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 3.9 out of 5 stars

  • Brightness

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the picture quality, ease of use, and color as excellent features of this 65" 4K Ultra HD TV. Many appreciate the ease of setup and the abundance of features, along with the sleek design and effective upscaling capabilities. However, some users have expressed concerns about the remote control and occasional software issues. The motion blur performance is a point of contention, with some users reporting no issues while others find it problematic.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 3,437 reviews
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Awesome Start to 4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV .. our first dip into 4K and we love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wow what a picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the television, the picture quality is superb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    some difficulty in setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup went flawless until I had to enter my wifi password. I have alpha numeric password but remote did not have letters. Went back to store and associate told me how to use enter key on empty screen to pull up a keyboard on the display. After that no problems at all. Still learning about all the features TV has to offer.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television has the best picture in its class for bright rooms. Does have some bleeding in the dark.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture was recommended by a best buy awesome

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv great picture no problems at all.....

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    BIGGER is BETTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this tv for my PS4 PRO and it looks like a PRO!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv excellent picture and a nice slim profile

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. Great picture and the size is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture quality for the price. easy start up

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv. Great picture. Has all the bells and whistles. Needs sound bar to make it a great tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Exactly what I was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Seamless border is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture but it does have brightness problems and light leak when subtitles are in frame.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV. Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great!!! Perfect size for the living room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Excellent picture. I would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Picture with some work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV over the comparable Samsung model on the recommendation of a BB employee. It took me a lot of time and effort to get the picture just right. It's not that great out of the box. After spending a great deal of time online, and adjusting maybe 75 settings, the picture looks great. The only downfall is the refresh rate. It can't touch my Panasonic Plasma that it replaced. Scrolling words across the bottom often seem jittery.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Pretty good picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit discouraged when I first got the TV, because the picture seemed not very clear.But then I figured out it was the streaming device.which I've tried a couple different ones and have had a hard time coming up with one that seems alright. I think the TV has a good picture I think it was just the streaming device that made things look fuzzy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is great and the sound is great. Perfect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One drawback

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Smart TV but at this price you would think that they would include an out for RCA plugs. I have an older style surround sound system that still works great, but does not have an digital optic or HDMI connection and needs RCA audio plugs. And adapter is needed to make it work and it eliminates the back side of the surround sound. Seems to me that it should have a way to work without buying a whole new surround system.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second Sony 4K HD..can't say anything but Great TV

    I would recommend this to a friend