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Customer reviews

Rating 4.7 out of 5 stars with 3438 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 3.9 out of 5 stars

  • Brightness

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the picture quality, ease of use, and color as excellent features of this 65" 4K Ultra HD TV. Many appreciate the ease of setup and the abundance of features, along with the sleek design and effective upscaling capabilities. However, some users have expressed concerns about the remote control and occasional software issues. The motion blur performance is a point of contention, with some users reporting no issues while others find it problematic.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 3,437 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup & short lesson by sales rep helped a lot

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture and color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television has great color and picture. It was easily installed and overall great customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has excellent picture quality!! Great Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv on the recommendation of the salesman who was very helpful and really knew TV's. We were a little nervous because it was an open box but there are no problems with the television. There were no instructions in the box which was the only negative but by going on line we found the information we needed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the TV installed and it has a great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on the tv is excellent, the quality is superb. Would highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Doesn't play video's on Apple phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great but you must buy an Apple TV if you want to play video's from you apple phone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PORTER, thank you for sharing your input on the TV. We will forward your feedback onto the proper department. We place a very high value on feedback from our customers because it allows us to continue to improve. Thanks. ~Erin sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up... My 12 year old did most of the connecting. Clear picture and good sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Upscaling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing. I let a BestBuy rep show me while I was comparing two other sets. I wasn't even considering this one. He sold me on the upscaler and I couldn't be happier. We have had the set for a month and it still blows me away. We watched movies from the 80s and they look like they were made this year.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    GREAT TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY HAPPY WITH TV SOUND BAR AND CABINET IT IS A GREAT PRODUCT BEST BUY GREAT RECOMENDATION

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is amazing , very easy to navigate the menu. Sound quality could be better!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is clear, sound is good...the one I bought was a floor model and is just like new.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent quality, great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is of excellent quality and makes for a wonderful viewing, Its SONY to the Max.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money this is an excellent tv. Looked at a lot of other models. Glad I picked Sony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third current big screen TV from Best Buy. I have a Samsung, Vizio, and now this Sony. They're all great. I made this Sony my bedroom TV. It's an excellent addition and has everything I need. It streams channels fine, has a great built-in guide and WiFi, apps, and HDMI for my Fire TV and CCTV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality, I love this tv. It was worth getting

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture with stunning display of colors. Wish I could afford one for each room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for a decent price. I went in to buy a samsung model, but after seeing both the samsung and Sony, Sony was the way to go. The only reason that I gave it 4 stars is that when connected to a home theater, there is no way to turn off the volume bar on the TV. I now have two volume bars, one for the TV and one from the receiver. Minor problem, just wish that I could turn it off. Very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great enter level 4K smart tv. But I was Not able to mirroring my computer screen some how.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I highly recomend this TV and would buy again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research on TVs for this purchase and I always came back to Sony. The 4K picture is outstanding. Bright colors and the darkest dark. The only regret I have is not putting out the extra bucks for the 75" instead of the 65".

    I would recommend this to a friend