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Customer reviews

Rating 4.7 out of 5 stars with 3438 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 3.9 out of 5 stars

  • Brightness

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the picture quality, ease of use, and color as excellent features of this 65" 4K Ultra HD TV. Many appreciate the ease of setup and the abundance of features, along with the sleek design and effective upscaling capabilities. However, some users have expressed concerns about the remote control and occasional software issues. The motion blur performance is a point of contention, with some users reporting no issues while others find it problematic.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 3,437 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great size and picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and picture quality. Have had some sound problems

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and clear picture. Sound quality okay, but added a sound bar for better sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Easy set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Only issue is Netflix and Hulu require frequent restarts to play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this TV going on 2 months now and have had zero issues. Previous unit was a 50" Panasonic Plasma and was very skeptical that the Sony 4k would out perform the darks of the Panasonic but to my surprise I was wrong. Also, I have run into any pixelating issues. Very satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in to buy 55" TV and came out with a 65" 4K UHD Sony, and glad I did. Picture quality is fantastic, my wife & I can't get over the quality. Hooked up to my theater system and it is like we are at the movies (without the high cost of popcorn). Still learning all the smart features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good picture for a big TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had the 55" version of this TV in my man cave, but then the wife decided she would like it downstairs. Luckily we agreed to replace it with a 65" up in the cave. The built in apps make it very easy to use Netflix, Hulu, and YouTube. Obviously very pleased since we have two!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy so far...except for Apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I've been very happy with the performance of the tv itself. I need to customize the color levels, but out of box wasn't bad. The main problem has been the apps. Netflix gave me some problems. Hulu has hung up a lot. In some cases the same commercial every break causes problems. It is not like this on our AppleTV. The reliability of these apps are my only real complaint so far.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this tv for the downstairs sports bar. Love it, great picture and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good color good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no problems everything's been goodsounds great pictures great no complaints

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok, but has clouding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The motion rate is good, and blue ray disks look amazing. My biggest complaint is there is dark clouding around the frame of the tv when the picture is bright. Ex. the blue/white sky across the top of the picture isn't lit evenly and dark clouds appear along the top where the screen meets the frame. Can't spend that kind of money and have an unevenly lit picture, so I returned the tv.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Awesome picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture. The sound some times goes way down when a commercial comes on.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    product is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my new TV. Gives the perfect image I want when am watching TV programs

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Sony 65"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 4k tv. I have a android and is compatible through my Google play.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV, Not Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Understand that I upgraded from a 720 50" Plasma so this TV is much better. The reason for my 4 stars is that you can save money and buy the model down from this one and get the same results. I do not play video games on my TV, just watch movies and tv shows so that might affect your decision. Overall, excellent TV but probably could have saved some money and purchased the lower model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was all it was advertised to be and more. Easy set-up and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade my old tv and bought this one. Great picture and great sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a tv that wouldn't be obsolete in a few months. After some research and asking around seems like this one should remain top of the line for a whiles. Great features. Only critique would be I which a future software upgrade will make it easier to mirror from an iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Excellent but not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. If you have the extra money go for the higher end model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Sony 850 in the 65 inch size. I got a great open box deal on it and couldn't resist. The tv is loaded with all the features I wanted including 4K HDR and a beautiful frame. I had purchased the Visio p series and exchanged it for this. The blacks in the P series were amazing but I couldn't pass this deal up. Overall it is a great TV but I wouldn't pay retail for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bedroom TV that goes with wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this with my full-motion wall mount in my bedroom, and it's absolutely awesome! I have a Samsung in my living room, Vizio in my man cave, and this Sony in my bedroom. It's a perfect setup and I couldn't have asked for anything better. And I got everything from Best Buy!

    I would recommend this to a friend