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Customer reviews

Rating 4.7 out of 5 stars with 3438 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 3.9 out of 5 stars

  • Brightness

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the picture quality, ease of use, and color as excellent features of this 65" 4K Ultra HD TV. Many appreciate the ease of setup and the abundance of features, along with the sleek design and effective upscaling capabilities. However, some users have expressed concerns about the remote control and occasional software issues. The motion blur performance is a point of contention, with some users reporting no issues while others find it problematic.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 3,437 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would recommend to others. Picture quality of this tv is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent tv. Looks really good. I am enjoying watching TV again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good picture, lousy speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like Sony products and the tv screen is beautiful. Lousy speakers, luckily we connected the tv to our home theatre surround sound system. Worst part was/is the tv is off by 1/2 inch in being level. Sitting on a perfectly level cabinet, the tv is tilted to one side, making me "shim" one side of the stand. There are no stand leveling adjustments on this tv - lousy design.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TV has good picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has good picture. Sound bar has good sound.Installer did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony always has an amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has exceeded my expectations. The picture is amazing and the setup was so easy. Was going to buy a Vizio product but glad I talked to the sales associate. This TV was the better purchase. The colors in the picture are by far the greatest I have ever seen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size for our home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color and functionality options. Easy to maneuver through the functions. The only complaint I have is the remote. The channel changing arrows are located inside a small area that is surrounded by multiple functions and it is easy to press the other commands.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Best Television for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony has a great picture and I'm really pleased with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and thin graphics are bright and vibrant. Sound very impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Love the clarity of picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like not love this Sony tv but prefer my Samsung but still satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy.... nice smart tv, good for gaming, great depth and visuals

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice 65"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice TV. The color is fantastic when watching a movie however, I had considered returning it and getting the next series up. Coming from a plasma TV to this, I should have gone with the full array back lit instead of the one that's in this model. Don't get me wrong, the value of this TV is worth it and it's 500-700 less than the next series up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    4k is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv...Look like a movie theater screen. I made a wonderful choice

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for well lit room, bad in darker conmditions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read reviews of many TVs then went to the store to see them for real. I need something to handle a bright room and off-center viewing but I also am into home theater a bit and watch a dark-room movie once or twice a week. I have Pioneer Elite plasmas in my other home. What I need is an LG OLED but their prices were sky-high - $700 above Black Friday. So I tried the Sony 850D - great price, IPS glass for good off-angle views. The picture in mid toi bright lights was great. Everything else was good (motion, yadda yadda). Problem was in a dark room (which you cannot see at the store) - looked like a spotlight from the lower right corner and a couple more in other places. So not only were the blacks bad but the grey consistency was terrible. Really terrible, very annoying while watching. We ended up turning lights back on. So I took the unit back (and was amazed how poorly the store personnel treated it - I was very careful to unpack then repack it like new.). I'll wait for the OLED prices to drop again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am achieving previously unimaginable levels of laziness as I wantonly cast myself lengthwise across my sofa in true Jabba The Hutt fashion and delve blissfully into the celestial nirvana of Netflix binge stupors. I think I'm starting to get a tan from my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality on this TV is fantastic, Sound and color quality have many options and combinations that they can satisfy any one. The smart TV is great and Really love that it can be part of the home network and share pictures and videos.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved up from a 32" to this 65"... so obviously it looks great. However, I spent time researching, and two of the staff spent a lot of time with me in the store. It was a great choice. So far, I have had 3 people over, and 3 of them commented on how crisp the picture is. It's a smart TV, so far smarter than me, and will take a few months to use all the features.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Nice size. Looks great when you mount it on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased as expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was purchased to replace an older model that was damaged in a power surge. We chose to stick with Sony because we had been so pleased with our previous television. So far we are not disappointed in our choice. Simple to navigate and generally user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Awesome picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Love the built in chrome cast. Easy user interface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely excellent products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The big screen TV, wall mount, and sound bar were just what we needed for our living room. The Ultra HD TV is great both for sports and for videos to be shown to the young and old, alike. I would recommend both the products and the store service to anyone who asks.

    I would recommend this to a friend