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Customer reviews

Rating 4.7 out of 5 stars with 3438 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 3.9 out of 5 stars

  • Brightness

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the picture quality, ease of use, and color as excellent features of this 65" 4K Ultra HD TV. Many appreciate the ease of setup and the abundance of features, along with the sleek design and effective upscaling capabilities. However, some users have expressed concerns about the remote control and occasional software issues. The motion blur performance is a point of contention, with some users reporting no issues while others find it problematic.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 3,437 reviews
  • Rated 5 out of 5 stars

    4K delivered by Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this TV and HDR is fantastic via Netflix. Wish speakers were better but all Tv's like this lack good speakers so it was not a reason to take away from this TV. Considered a Samsung 8000 series but preferred this Tv with google play and google cast built in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. Picture quality is amazing. Theres even a setting called "HDR" so you really don't have to do calibrating to get a great picture. Of course I still plan on getting the Geeks to do it for me cause I know nothings better than the right picture settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent price, great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem we had with this set was that my wife thought it was too small (the TV, the is!), we returned it and got a 75" instead. That brings me to another topic: The return policy at BEST BUY is excellent! We had no problem exchanging this product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture. Like the mic on the remote. Looks great on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup is difficult but once up and running the television is terrific.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Everything I expaected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this Sony T.V. to anyone. the picture is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this television - great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Sony TV. Smart features let us chromecast easily from our phones and tablets, the picture quality is fantastic. Great way to watch movies, football and my favorite tv shows. Plus Best Buy had this tv available at an amazing price. Love, Love, Love!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the TV that I bought. I like best buy's return policy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Sony Purchase - Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW...great packaging, easy open, easy set-up and fantastic picture quality. WOW! The sound is ok (definitely needs help) but was disappointed by the Sound Bar (recommended, purchased and returned) that I purchased 'on sale' at the time of the TV purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and great picture. Easy to set up and connect devices

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and love the features. The remote is very intuitive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a lot of research and read slot of reviews for this TV. I was a little discouraged at first from certain reviews but I love my Sony products so I stuck with them and I am not didsapointed. I love this TV and can't wait to spend many hours in front of it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big step up from my HD tv. Bigger than expected. Better quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Android TV is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best part is the android tv, very good quality for the price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuanJ0,
      We are glad that you appreciate the quality of your television.Thank you for the feedback.-Jay sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and good sound. Not hard to install or hang on wall

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is clear but a lot of bells and whistles that I need to learn

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Beautiful Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is the ultimate. The sound and picture are both top notch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture and color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first high end tv to purchase and I couldn't be more satisfied. The light bleed tends to be an issue at times but the more I tune it, the better it becomes. Has way more technology than I even know how to use. I'm loving it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV, and value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bast Buy took much time with me the night before making this purchase. They went over many options based on me telling them my needs. The very next day, and NOT looking elsewhere, I made the purchase. The entire system is great, and Best Buy was a huge factor!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Continuous problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, this has been one Sony purchase that I now regret. We have had continuous problems with the TV shutting off and rebooting by itself. After 6 months of diognostics, troubleshooting, and even the replacement of the main board, I have given up, and will be trying to get a refund from Sony. Wish me luck - I suspect I will need it!

    No, I would not recommend this to a friend