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Customer reviews

Rating 4.7 out of 5 stars with 3438 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 3.9 out of 5 stars

  • Brightness

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the picture quality, ease of use, and color as excellent features of this 65" 4K Ultra HD TV. Many appreciate the ease of setup and the abundance of features, along with the sleek design and effective upscaling capabilities. However, some users have expressed concerns about the remote control and occasional software issues. The motion blur performance is a point of contention, with some users reporting no issues while others find it problematic.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 3,437 reviews
  • Rated 5 out of 5 stars

    FABULOUS picture on this TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this TV now for 2 months and I'm still absolutely amazed at the fabulous picture every time I turn it on! And I can't believe the picture will get EVEN BETTER once Comcast starts broadcasting some channels in 4K - can't wait!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi. BAM1015, that's the kind of experience we wanted to hear. Thank you for these lovely comments. Enjoy your Sony Bravia Android TV. Dave sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sony TV... vibrant colors, excellent options.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great 4k tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great 4k Android TV. I love how clear It is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing 65' TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture on this TV is so amazing. We Love going to Best Buy! We buy all of our home appliances, electronics and our movies. They always have the best prices and the friendliest staff. Always go above and beyond. Love our new TV!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Exceptional Clarity and Detail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The details that are pick up by the clarity is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I hoped for. Great picture and sound. WIFI aspects are terrific. Hook ups to sound bar and internet T.V. was easy. I've been told that the TV is too big for the house...I think it's perfect, like being in the theater.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent TV. I love the smart TVs in general, but this one gives more options than my last. And because I have an android phone it make it easy to pair things. I'm also a huge sports and video game fan. The clarity for both of these things makes this and great TV for me and anyone else who's into the same.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good solid TV sometimes slow in responsiveness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture quality,ability to download many apps

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV clear sharp. Great Love it buy Nice. Lov

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it so far. Nice looking tv and great pictures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasnt the actual TV that my wife and i walked into Bestbuy to get but as soon as i saw it i was in love! Gorgeous graphics! Awesome TV for gaming! Movies so crisp!!! No problems or regrets with this beauty!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the new Sony TV. The Best Buy sales rep provided great information about the various products available, which allowed us to make an informed decision. We intended to just look, but the price was great so we bought that day.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Useless software on this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The other models like 750 has better functionalities compared to this higher model 850. I cannot access it from my Alexa device. The brightness automatically changes without any reason. It takes forever to load the home screen. The wifi is too slow. I have 150 Mbps connection and I hardly get 25 on this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    GREATTTT VALUE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, clear picture, good quality. Lovvvve!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the set. It is in a well-lit room and we don't have any issues with glare. Has lots of functionality that I have not yet even utilized.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the crisp picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was super easy to install. Great quality. I did have to upgrade my sound and DVD player once I had the TV in place. I was prepared for that since my receiver doesn't have usb and my DVD is a combo unit with VHS. It was time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4k TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought a 70 inch Vizio and the picture quality was horrible - motion blur, not bright, you name it. I went with this model after the sales associated recommended it - great picture quality and looks great with Xbox 1.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    TV is nice but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the TV can be a bit better. This is one of the focuses Samsung excels at. TV picture is great, but I had issues with the ARC input thus I had to return it. If it had worked fine I would have kept it since this TV is priced rather well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Aaron13, it is unfortunate that the TV had to be returned. Sony takes into consideration all feedback to improve the performance and quality of our products. We'll make sure this reaches the proper department. We appreciate your time sharing your input with us. Regards, ~Erin sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Not a bad tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not s bad tv. Either the tv itself or the Android os is buggy cause the tv power cycles itself for no reason. Sometimes the volume disappears and you have to restart the tv. The picture quality is decent. Sony gives you 4 free 4k movies as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Scorpionjew, We're sorry to hear about the issues with your tv. You may refer to the links beow for a possible fix on the issue:
      https://us.en.kb.sony.com/app/answers/detail/a_id/38403/p/61659%2C95543%2C96008%2C96059/c/65%2C66/kw/power%20reset
      https://us.en.kb.sony.com/app/answers/detail/a_id/60594
      ~Ralph sony_US

  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome tv! Picture is rich, colors are true, and the sound isn't bad either. This one caught our eye in the store and after reading countless reviews, we brought it home. Sports isn't blurred either. Very pleased!

    I would recommend this to a friend