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Customer reviews

Rating 4.7 out of 5 stars with 3438 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 3.9 out of 5 stars

  • Brightness

    Rating 4.1 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the picture quality, ease of use, and color as excellent features of this 65" 4K Ultra HD TV. Many appreciate the ease of setup and the abundance of features, along with the sleek design and effective upscaling capabilities. However, some users have expressed concerns about the remote control and occasional software issues. The motion blur performance is a point of contention, with some users reporting no issues while others find it problematic.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 3,437 reviews
  • Rated 5 out of 5 stars

    We did our homework and this TV was the one !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After consumer reports - good housekeeping and googling - Best Buy had the Tv we were counting on . When we carefully look for longevity- quality- and value for our hard earned dollar- this TV came up every time .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We spent a lot of time looking at several tvs. With the help of our associates they were able to fill us in on the tvs. Very knowledgable and caring about our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4k smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4k colors are stunning and we were able to cut the cable and stream only the shows we WANT t on watch....no more flipping channels complaining nothing is on Best decision reguarding a home theatre purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this Sony tv for about 2 months now and so far it works great. I hope I can give another review in 1 year to give a better performance rating on how this product really works after 14 months of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the associate that helped me very knowledgeable, he recommended a TV based on my needs. I was actually considering another brand but once I compared this TV price and features, it was the better option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great 4K HD TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this Tv. It can do so many things. I especially love the microphone remote control that allows me to speak and go directly to the app of my choice. The 4K graphics are exceptionally stunning.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for 65" HDR 4K TV in this range. I was considering LGUH8500 with 3D-feature (most expensive), Samsung KS8000 (middle value) and 850D with the cheapest value during that time I bought it because of sales promotion. Reviewed all the 3 from physical look to its internal features. I said I will try this for 15 days and if not happy then I will swap with either Samsung or LG. But maybe due to having PS4 Pro that works perfectly great with this TV it is indeed a perfect match. The only downside I noticed is that the BLACK is not very deep, the motion blur is not very good for fast moving objects in 4K, the remote control IR also is not very good. Overall, for it's price it is maybe reasonable, but it is not bad for an entry level HDR 4K TV. This is my first Sony TV and I am loving it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StormingNorman, Thank you for sharing your input. We do appreciate providing us with your feedback for the betterment of our product. We will pass this to the proper department. ~Ralph sony_US

  • Rated 5 out of 5 stars

    Affordable and great 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this TV a few weeks ago and extremely happy I did. Picture quality is great on movies and even better for watching sports. Speakers could be a little better but I plan to purchase a sound bar soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV very easy to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the picture is good and many neat options. Speakers are good, but can be even better with external speakers or sound bar. Haven't had a chance to try the PS3/4 yet to see if good refresh rate & play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install great picture out of the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed no help to get this up and running. Some of the "smart tv" features are less than intuitive to get up and running. Still struggling with a few. Overall we are completely happy with our purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv takes some tuning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great tv even tho i wished it had 3d capability. The hdr makes colors pop almost too much, have to tune the tv for awhile to get to your satisfactory setting. The voice feature on the remote is a cool addition, Sony always makes quailty products and this one doesnt dissappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv at an even greater price!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was wanting to get a larger television for our family room to upgrade our 10 year old Pioneer Elite Kuro plasma. This tv is a great replacement with tons of features like applications and 4K with HDR10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has an amazing picture. I wanted a 4K tv and went into the store to compare models. At this point in time, this TV is the best one in the 65" size class.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice looking tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We installed it a couple weeks ago and have been pretty happy with it since then. I'd say the colors, out of box, are a little muted, but I haven't adjusted them yet. Black levels are nice. Wall mounting took more effort than I planned but went up successfully. I'm happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love and enjoy this tv i got this tv open box is much cheaper than original price.its been a year now everything about this tv is 5 star we love watching movies on stream youtube and netflix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the help of a great Best Buy store helper we bought this 65" 4k as our Christmas present. This Sony is by far the best TV I've purchased. Compared to my Samsung 65" 4k curved the Sony wins hands down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No regrets on this large purchase. Picture quality is "Sony" perfect. It's on sale so what are you waiting for? Packed with technology and built-in apps as well. I'm also glad I went with the 65", perfect size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first large screen TV, and lives up to Sony's excellent reputation. I am very impressed. Set up is relatively easy, but the user manual could be more explicit. I am very satisfied with my purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv with the 2nd one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this tv after returning a Samsung that had poor picture quality. The first Sony was good for about a week and then we noticed light coming from the edges. We decided to exchange and our second tv has been great for over a month now. The size and picture quality are amazing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    65" Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful TV. In the past, I was always a Samsung guy but I wanted a TV base that worked wit my new ZVOX sound system. None of the large Samsung's could attractively be set on the ZVOX. So...nuts as it seems, I bought the Sony because the base properly set on top of the sound system.

    I would recommend this to a friend