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Customer reviews

Rating 4.7 out of 5 stars with 3438 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 3.9 out of 5 stars

  • Brightness

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the picture quality, ease of use, and color as excellent features of this 65" 4K Ultra HD TV. Many appreciate the ease of setup and the abundance of features, along with the sleek design and effective upscaling capabilities. However, some users have expressed concerns about the remote control and occasional software issues. The motion blur performance is a point of contention, with some users reporting no issues while others find it problematic.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 3,437 reviews
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th Sont hd tv and they just get better. Its Football mode is awesome. Netflic is built in to the tv as well as Direct tv. The color sharpness is great. 65" is the perfect size.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Not user-friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture does not look as good as other 4ks, and the set-up is not at all user friendly. The remote is awkward, with vaguely-labeled buttons. The sales guy talked me into this one - wish I had stuck with Samsung.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sony makes the best TV's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the living room. The Sony 65" 4k Ultra has a perfect picture. It almost has to many extras for a casual viewer life myself but kuddo's for the quality and ease of operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HD Smart TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV easy to unpack and set up. Requires some assembly of stand, but straightforward instructions. Menus are easy to follow. Picture is fantastic, crisp, clear HD picture. Highly recommended!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally went to buy a Visio 70 in TV, but in the store I could see the drastic difference in picture quality. This was definitely the right purchase for my family, the picture looks great. Only regret, I should have gone bigger, but budget couldn't afford it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV and sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV and sound system are performing great, the Geek squad did a great job of installing everything for us and trained us to use the system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought a cheaper samsung and the picture was poor no matter how I adjusted it. BestBuy was great and allowed me to return it and get the Sony. Couldn't ask for a better tv!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a great deal of research and finally decided on this tv. I initially bought the 55" but it ended up being too small for the space. This is a great 4K tv with he dropping colors!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were actually shopping for a different brand .... And bought the Sony instead. Had the Geek Squad come out and tune it in after burn in ... It's Absolutely Fantastic !!! Thanks Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great equipment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having a large tv to watch now. I have always had great success with best buy which include friendly sales members at the store along with excellent service from the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV in any application

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greate HDR performance, no lag input for gaming. 720p and 1080p signals are upscaled flawlessly to 4K. Android OS on this is a major plus as you can do so much with your favorite apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High end premium ultra hd tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very please with my purchase of this Sony product , did comparison Research Sony just ahead of Samsung by a little . Great Picture Enough HMDI ports to hook up your needs , Loads of Apps .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV is awesome. Took some doing for the tech .....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is awesome. Took some doing for the tech to explain its features. Took 2 separate tech visits, but now, all is very good. Also have a Sony Sound Bar which is equally outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The clarity, even at 1080 p is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We owned a 1080 dlp tv before, and after viewing this model in the store, and a reccommended choice from the slaesperson, we purchased it. It far exceeds the clarity of our old tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As always Sony has the best picture quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second Sony purchase and I am very satisfied with picture quality. I always compare Sony to Samsung and Sony has a better quality picture but in past my wallet made my decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this TV to replace the Vizo that we only had 15 months and 4 service calls later, We are so happy with this TV, the picture is amazing!! So glad you decided on this TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony does it again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have grown up watching Sony TVs since i was kid. For me TVs mean only Sony. I got this and i'm very happy with my decision. Rich colors, great color accuracy, and the HDR is awesome.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Screen locked in less than 4 hours

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased at night and only watched 30 minutes. Went on vacation for three days. When we came home early to relax and watch some TV. I started noticing it blinking. Then after awhile the screen would freeze, but you would still here the sound. I tried shutting it off and turning it back on, but it would only get worse. The two pictures show. 1. The one with the guys tongue out, froze and the lower part of the screen went black 2. The other one is when the screen freaked out. That was the first and most likely the last time I chose Sony. Also I think the Best Buy associates our company gets something for selling them. They really push Sony for some reason. I decided to go with LG. Only because I'm liking their phones

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Banks2000! Thank you for bringing this to our attention. Kindly send us an email at [email protected] and provide us with your contact details and a brief description of the issue and we'll do our best to help you out. ~Edward sony_US

  • Rated 5 out of 5 stars

    Amazing tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg I was looking to upgrade my tv & I found the best tv in the world this smart tv it's amazing I don't even want to leave my house!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    summary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just replaced a SONY 14YR OLD rearview projection LED with a 4k SONY. What a long way technology has come ! Looking forward to more 4k providers of HD . 4k dvd player is awesome.

    I would recommend this to a friend