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Customer reviews

Rating 4.7 out of 5 stars with 3438 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 3.9 out of 5 stars

  • Brightness

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the picture quality, ease of use, and color as excellent features of this 65" 4K Ultra HD TV. Many appreciate the ease of setup and the abundance of features, along with the sleek design and effective upscaling capabilities. However, some users have expressed concerns about the remote control and occasional software issues. The motion blur performance is a point of contention, with some users reporting no issues while others find it problematic.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 3,437 reviews
  • Rated 5 out of 5 stars

    Really a great change

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color and sound is great. 1st time large flat screen user and very happy. Not really easy to use though. Some learning curve.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. Only complaint would be the sound - have to turn volume higher than expected. Would reccomend getting a sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brilliant picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we looked for a tv for over a year. Researching many different media sources. This tv gives you the most bang for your buck.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Good specs but blurry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv had good specs and the picture quality looked great in the store (with the recorded loop) but when he hooked it up to the cable box, the picture quality was blurry and 480i at best. Netflix, blu-rays, etc. looked great on it but for some reason it had issues with the cable box. Even tried it on several different cable providers (Time Warner, WOW, etc.) and it had the same issue. Subsequently bought another 4k tv (different brand) and had no issues.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fatman, we’re sorry to hear about this problem that you’re having with your TV. We’d like to hear more information about your concern. Please contact us at [email protected] with your product information. Let’s see how we can help. Your feedback is highly appreciated. Thank you for taking the time to write a review. Regards, Dave sony_US

  • Rated 4 out of 5 stars

    Great TV overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only gripe is that the color black is not as deep as I'd like, especially when playing games that take place in dark areas. You either can't see anything, or the black color will be grey.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nick, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. You can refer to the link below for some adjustments to improve picture quality:
      https://us.en.kb.sony.com/app/answers/detail/a_id/41819/p/61659,95543,96008,96059/c/65,66/kw/cloudy%20
      ~Ralph sony_US

  • Rated 4 out of 5 stars

    Excellent in every way but contrast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is fantastic in its connectivity, appearance, and operating system. My main complaint is the poor contrast. HDR content doesn't look as good as it does in displays with local dimming.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality when it comes to TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We should buy the 70" inch instead Superb quality Sony is excellent when it comes to TV especially with entertainment products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT 4K SMART TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first 4K smart TV is fantastic. I have owned nothing but Sony XBR TV's since the mid-1980's. Sony doesn't ever let me down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am new to the 4k HDR technology but the picture quality is better than I expected. I look forward to new content when available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality and great performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great TV , excellent picture quality, easy to set up, love the "smart" feature. Looking forward to many years of enjoyment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always enjoyed Sony and this TV confirms my convictions. The price was good, the picture is great, and the setup was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV, Has all the common apps, enough HDMI ports, and USB Ports. Best of all its a 4k TV that will last many years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product for the entire family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product definitely meet the needs of my entire family.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Steeltoes,
      Good to know that you are happy with your purchase!
      Thank you for choosing Sony!
      >Joffrey sony_US

  • Rated 5 out of 5 stars

    Sony Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best fir upscaling to 4K. Fully compatible with the new DirectV 4K DVD-R and mini's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture easy use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We weren't sure as to a samsung or Sony reviews were very close and we went with Sony and are very happy with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't bought a TV in 9 years. This TV shows me exactly what I've been missing! Beautiful screen. Well worth the money!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue that I have with this product, is that it likes to restart and I have to remember to shut off the apps like I do with a cell phone. Other than that, the quality is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great View

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy this TV! The 4K is amazing and the interface is very user friendly. The view in my living room is perfect now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. it image is crystal clear and fits perfectly in my house. I have Sony products and they all work great together!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. The picture is clear and it looks great on the wall. 65", super vivid picture and it's really light.

    I would recommend this to a friend