Customer Ratings & Reviews
- Model:
- XBR-65X850D
- SKU:
- 4801900
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 3.9 out of 5 stars
- Brightness
Rating 4.1 out of 5 stars
Customers are saying
Customers regard the picture quality, ease of use, and color as excellent features of this 65" 4K Ultra HD TV. Many appreciate the ease of setup and the abundance of features, along with the sleek design and effective upscaling capabilities. However, some users have expressed concerns about the remote control and occasional software issues. The motion blur performance is a point of contention, with some users reporting no issues while others find it problematic.
This summary was generated by AI based on customer reviews.
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The staff that assisted me was extremely helpful I am extremely happy with my purchase
I would recommend this to a friendDO NOT BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The operating system on this tv is completely horrible. This tv is unusable at times. DO NOT BUY. You will get constant error messages making the tv unusable popping up every 10 seconds or so blocking the middle of the screen. Sonys answer is to "unplug it" and wait a few days before it happens again. No FIX.
No, I would not recommend this to a friendNice tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do like the tv. Not sure I'm seeing all the benefits and upscaling the tv lists.
I would recommend this to a friend- Pros mentioned:Picture quality
great picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easy setup great picture added it to my sound board
I would recommend this to a friend - Pros mentioned:Picture quality
nice tv....sound quality not the greatest
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture sound quality is lacking for the price
No, I would not recommend this to a friend Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's good. We've had problems a couple of times with the applications on the tv
I would recommend this to a friendWE DO NOT LIKE THE "SMART TV". WANTED REG TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WE JUST CAN'T GET USE THE NEW TV. WE EVEN HAD THE GEEKS HERE TWICE, WHICH HELPED, BUT, MISS REG TV. ALTHOUGH WE HAVE GONE THREW AN HD ANTENNA, ROKU, TRIED HULU, AMAZON PRIME, CRACKLE, NETFLIX, SONY TV, WE WANT REG TV. WE HAVE GREAT INTERNET CONNECTION. WE DO NOT WANT TO GO WITH DIRECT TV, BUT WE MIGHT HAVE TO.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JCS34212, Sony takes into consideration all feedback to improve the performance and quality of our products. We will forward this to the proper department. If you have technical issues with the TV, you may reach us at [email protected]. Thanks. ~Erin
Sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality on the tv is not the best. I will be buying a sound bar soon
I would recommend this to a friendGreat Picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used the stand that the TV comes with. The TV is leaning back at the top. I called Sony two times and they cannot help me. One person said that the TV should lean back at the top. I would not recommend this TV just because of the stand that it comes with. Best buy associates were very helpful when selling me the TV.
No, I would not recommend this to a friendGreat TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would highly recommend this tv to anyone. The picture and sound were amazing.
I would recommend this to a friend- Pros mentioned:Picture quality
Buggy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this because I was impressed with the equivalent 55 inch version. Normally - it's just as great... Good picture, great contrast and blacks etc... And, I haven't experienced any color bleeding or light patches as in other reviews.... HOWEVER, I continue to get a pink screen about 1/5 times powering it on... Which only seems to fix itself by switching from one input to another (even powering it off/on doesn't work)... I don't know what's causing it.... Thankfully I have the protection plan so I'm still trying to research whether or not this is a software issue or what.... So... I could only recommend getting this TV if you're willing to shell out extra for the protection plan...
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, BillyByter, We are sorry to hear this issue with your unit. If you haven't tried performing a factory reset, we recommend following the steps here: https://us.en.kb.sony.com/app/answers/detail/a_id/61396/. We will forward your information to the proper department. Thank you for your feedback. -Vincent
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best in the dark as daylight affects contrast. But as my first 4k, I love it.
I would recommend this to a friendSeems to be a good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.System seems to be a quality purchase. We are happy with the tv and surround
I would recommend this to a friendGreat TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is wonderful, everything is so real especially when playing video games
I would recommend this to a friendGood!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, great quality, would recommend to a friend
I would recommend this to a friendGreat TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do love the tv and I enjoyed it.i will come back to purchasing another item
I would recommend this to a friendgood tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV. Wish I would have gone with the 75". Did not have the space for it
I would recommend this to a friendGreat tv for gaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great tv for gaming and 4k videos, sounds a little off,but it's ok
I would recommend this to a friendGreat Tv.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's wonderful product . Sound quality is good.it has best picture quality
I would recommend this to a friendGood TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Using as a computer display in a conference room and it is working great.
I would recommend this to a friend