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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3438 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 3.9 out of 5 stars

  • Brightness

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the picture quality, ease of use, and color as excellent features of this 65" 4K Ultra HD TV. Many appreciate the ease of setup and the abundance of features, along with the sleek design and effective upscaling capabilities. However, some users have expressed concerns about the remote control and occasional software issues. The motion blur performance is a point of contention, with some users reporting no issues while others find it problematic.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 3,437 reviews
  • Rated 4 out of 5 stars

    sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can not use plug in for sony headphones.plays for 10 min. and then cuts out!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Picture is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is great. The speaker sound quality could be better. User friendly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far I am very happy with My Sony 4k Ultra HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, simple navigation,excellent clarity! Very happy with my Sony!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Sony tv and it is beautiful. I've enjoyed it thoroughly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good TV Bad OS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased this TV I initially was eyeing a samsung that was the same price. The employee convinced me that I was better off with a Sony. The tv is great but the Android system is horrible! Sometimes the tv randomly reboots when I'm streaming videos. If I had to do it again, I'd go with the Samsung.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think is a great TV, so far I haven't had any issues. I hope that it will last longer than a year before anything goes wrong with it. The features is a little confusing but manageable. Price is too high. I thought about returning it since it is an open box purchase. I'm not so sure I got a good deal.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello mouse1! We appreciate the feedback you have provided regarding the features since it will help us improve our future units and make them more user-friendly.~Jeannette sony_US

  • Rated 4 out of 5 stars

    2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv Sony is the best ones on tv makes I love my sony tv I buy in Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the clarity and size. I would definitely recommend this television.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome television with great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great television for the price. vivid colors along with accessibility.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4k is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tv. The clarity is wonderful I would recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really nice product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have this set in a casita/game room and it works and looks perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Three remotes is my only problem. TV speakers are poor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    i thought the color was sharper in the store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good installation was great but i thought the color sharper at the store

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good tv... but requires Android users to be Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told that the t.v. and smart features worked with both Apple and Android devices... after hanging it on the wall, it clearly only supports Android devices. (some iOS works, sometimes... very fickle.) This is probably a great T.V. for Google, Sony users. We're Apple (for better or worse)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jason, We appreciate you taking the time in writing this post. Your feedback is higly appreciated, it will be a big help in improving the quality of our products. Thank you for your time. -Jerome sony_US

  • Rated 4 out of 5 stars

    Bigger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the smart tv..had the old tv forv10 years and time for a change

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Movie time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to have great quality and picture for live sports and gaming

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4K Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is great so far. I am very please with the quality thus far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always wanted a Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best (only) Sony TV I have ever owned. Love the slim border.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tv was worth the purchase. The sales person was very helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is sharp and clear and bright. Almost borderless looks nice.

    I would recommend this to a friend