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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3438 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 3.9 out of 5 stars

  • Brightness

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the picture quality, ease of use, and color as excellent features of this 65" 4K Ultra HD TV. Many appreciate the ease of setup and the abundance of features, along with the sleek design and effective upscaling capabilities. However, some users have expressed concerns about the remote control and occasional software issues. The motion blur performance is a point of contention, with some users reporting no issues while others find it problematic.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 3,437 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Overall very good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Stand is decent if you have to use it. Sound is ok.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality, Quality, Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a top notch 4K tv, this one is for you. I have been a Samsung customer my whole life and found a deal on this TV that I could not pass up. Needless to say, it has blown me away with the clarity of the picture

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ukchambliss, I'm glad to hear that you like this. Thank you for choosing Sony. Dave sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture. Purchased on 2017 and have not had any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally stepped up and got out of the Samsung shadow and bought this Sony Bravia. What a great TV. And the fact that it has Android built right in is outstanding. The picture is incredible and going from a 46" to a 65" was a difference that was well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv, it's worth more than what the price is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What can I say. It's a SONY!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a SONY! Need I say more? I guess I do. It is a review after all. Well, thanks for the technology today, everyone makes a good TV. Otherwords. It is not too difficult to produce a good TV today. But Sony still produce the best TV in the whole world. If you thinking buying Samsung or LG. Think again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went to get something else, ended up with this!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down one of the top choices for a 4k tv out there! It has literally everything you need; from picture quality to just how it looks on the tv stand! The colors are outstanding and the setup is a breeze! Pair it up with a good sound bar and boom! You are home theatre ready! Literally!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Really nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture but the tv sync function not very good. Not sure if it's worth the price

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The resolution of the tv is great, movies and tv shows look crystal clear. However, the setting have to be change from the default to get max resolution. I also like that the tv is very slim compared to similar models of other brands. This tv won't disappoint you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The 4K Tv to Have

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been looking into buying a 4K tv and found the perfect one with this Sony 65 inch 4k! The High Dynamic Range in unbelievable especially when your streaming 4k. This 4k is worth every penny I'm a gamer and bought it for the ps pro can't wait till that is out!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Software

    Rated 1 out of 5 stars

    Great picture quality horrible software

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off let me say the picture quality of this tv is incredible. My only problem is the horrible sync feature with other sony products (soundbar) and the software in general. Sometimes when i turn on the tv and soundbar the soundbar turns on but no sound. Fine ill just reset the soundbar? Nope. Still doesnt work. Do that about 5 times with the same result. Flip the switch on the surge protector ~3 times, still doesn't work. Okay enough ill just use the tv speakers because my $400 soundbar wont connect. Oh yeah thats right this entire time the remote is unresponsive, although it makes the noise a button is pressed nothing is executed.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Seanyski, thank you for your message. If unable to use the Bravia Sync function to work with a TV and sound bar, check the next link to troubleshoot it: https://us.en.kb.sony.com/app/answers/detail/a_id/32948. Oscar. sony_US

  • Rated 3 out of 5 stars

    Great Display, but quirky problems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I frequently (almost daily) have to disconnect and reconnect my HDMI cables to get the screen to recognize the signal. Sometimes while watching U-Verse the screen will say "No Signal Detected, shutting down in 60 seconds" even though a movie is actively playing. If I jump up and quickly reset the HDMI cable (disconnect and reconnect) the message will usually go away and the screen will remain on. I've used a variety of different HDMI cables and I've connected them to various ports on the back of the screen to make sure it wasn't just two ports that were bad. It does the same thing with my XBOX 1 also connected via HDMI. It doesn't do this with smart features such as the built in Netflix, Youtube or Hulu, network related features seem to work fine. I would give this 5 stars if it wasn't for this problem. I need to call the geek squad out, but it's tough because it's an intermittentt problem and they will certainly want to see it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv... Bad info from salesman

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing tv. The picture quality is great. However I have a sound bar that sits in front of the tv. The salesman told us that the tv comes with antenna to help with line of sight. That's not accurate. The "antenna" is used to control other devices but you still need the clear line of sight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for a very good TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't played much with the display settings, but this TV looks good right out of the box. I love that it runs android apps and the interface is quick and responsive. I'm very pleased with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is awesome. We upgraded from a 55 inch rear projection tv that was going out on us to this 65 inch, I had to make some adjustments because at night in low light conditions the whites were to bright.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within three weeks after I bought it the price was reduced by another $200 but I was not eligible to get that money back! Its OK..but for a $2000 TV, I would expect a better viewing angle and no light bleed or cloudy scenes at the corners. It did better than the Samsung KS8000 for 4K up-scaling. But Samsung had a better viewing angle. But that TV also had slight light bleed issue at the bottom. If you are watching only 1080p content, you might regret why you bought any 4K TV at all. The cable industry is not advancing as much as the TV technology nowadays. There is some problem right there. Basically it has come to this. If you are lucky you will get a good product otherwise regret for next 5 or 6 years why you bought this TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We owned a plasma tv for 10 years and it started giving us problems. After reading the reviews we decided on this tv. It is a great tv and we love it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Scared to keep it.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently just purchased this television and read the reviews here on Best Buy. I have mostly bought Sony in my lifetime and swear by Sony. I haven't hooked the TV up yet and am terrified to keep it since I've taken more time to look at PC mag and CNET review's. They absolutely trash this TV, the blacks are Gray at best and no dimming. Bad contrast and they rate the M series Vizio higher and they cost less! Looked at a bunch of scientific info from PC review and if what they are saying is true then why did I buy this. I think I'm taking it back and getting a Vizio P series. What's up Sony??

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv, stunning picture, very happy .

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv about a week ago and so far so good.I had recently bought the 900c series and had to retur due to severe llight bleed. Coghed up another 100 for this model and am very happy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Buckemdown2time! We appreciate the time you have taken to share your experience with the previous model you had chosen prior getting this unit, we will make sure to pass this information for further review since it will help us improve our units. Thank you. ~Jeannette sony_US

  • Rated 5 out of 5 stars

    Very nice TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color is much more accurate than the samsung I returned. Very realistic picture even with animated blu-ray movies

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ohio, That's good to hear. Thank you for letting us know. Enjoy your brand new TV! -Jerome sony_US