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26 Cypress St
Williston, VT 05495
Opens at 9 am
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Customer Ratings & Reviews

Your price for this item is $479.99
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The comparable value price is $1,599.99

Customer reviews

Rating 4.7 out of 5 stars with 3438 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 3.9 out of 5 stars

  • Brightness

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the picture quality, ease of use, and color as excellent features of this 65" 4K Ultra HD TV. Many appreciate the ease of setup and the abundance of features, along with the sleek design and effective upscaling capabilities. However, some users have expressed concerns about the remote control and occasional software issues. The motion blur performance is a point of contention, with some users reporting no issues while others find it problematic.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 3,437 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony XBR65X850D - Spectacular!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and it was delivered on May 1. I also bought a Sony sound bar. My wife and I have been thrilled with both products. The picture and all the features of TV are mind blowing, and the sound bar provides great sound and great bass. All in all, two great purchases!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Crisp Clear Colors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had no idea what we were missing until we purchased this TV. The crisp clear colors and images make this TV a winner for us! The only thing that needs to be worked on is the connectivity to Netflix. Seems it hangs up every time we open it, which is daily. At least once a week it will not work at all until we physically unplug the TV. Wish there was an easier way to reboot the system. Suspect it is an Android issue. We Love the TV though!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Perfect 4k TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy this Sony TV , stuning pictures quality and the price is very reasonable .

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wow!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was always a Samsung TV guy prior to this purchase, however, I will now be a Sony guy. I went back and forth between Sony vs Samsung. So I thought I'd go to Best Buy and ask the sales associates their thoughts. What they told me turned me to this TV, and I am 100% satisfied that 5 of the 6 associates said, "go with Sony". That's exactly what I did, and all I have to say is WOW!!! What a great picture!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I adore this tv the color is fantastic and its picture is sooo amazing. The size I thought might be too big but it is so sharp and clear that it engrosses you in whatever show u are watching. The only complaint I have is the sound while it's good with out a sound system with a tv this large and good u need to get a subwoofer and surround speakers it really upgrades the experience to something special.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    beautiful TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the new 4K screens are beautiful, but we went a little extra on this model and got (what we feel) is a slightly better picture. Viewed options in the store, and this seemed to have the best clarity. Definitely low profile, did struggle some with getting the sound options straightened out with our existing sound system. Did not feel install crew adequately addressed this aspect of the install.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Katboz01, You owned one of the best TV! We appreciate your time and feedback. We will forward your information to the proper department. Thank you for choosing Sony! -Vincent sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv I have bought or have seen yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, size, and quality of product its better than any other the same size or resolution I have every seen. Crisp pictures, bright colors that make sense and not over done. Black blacks and white whites. I you have the budget and need a tv that will last a long time, this should be on the list of tvs you want to get.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new TV great pic, love the color and realness that pops out. Good price too.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV for all puposes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although 4K is not broadcast, and I do not take advantage of 4K on Netflix etc, etc,,, the picture on this TV for the shows and sports that I watch was too good to pass up. I previously had a (50"), so getting a (65") was not a mind bending experience. Having said that, this TV has a great picture. I'm very happy with my Best Buy experience, and with my Sony 4K TV. And yes, I'd recommend both to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has awesome picture quality! This is the nicest tv I have ever purchased and I really enjoy watching the big blockbuster movies on it. I am really impressed with it. I would recommend getting a soundbar with it. Big improvement on the remotes, much higher quality. I have always bought Sony products and I worked at Best Buy for a few years when I was younger.This tv is worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my purchase. The picture is fantastic, much better than the over-saturated Samsung TVs. The colors are realistic, the blacks are deep, and the picture is sharp. The only part I'm still not sure of is the O/S. I've always avoided smart TVs but was forced into one at this price point. This TV includes a modified Android O/S. It works OK, but I find myself still using my Roku.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to go with the Sony over the Samsung because the Sony picture looked much more natural than the Samsung. The associate also informed me that the Sony would do better in a space that gets a lot of light and he was 100% correct. Make sure you spend a little extra money to get proper HDMI cables. I could really tell the difference when I went from a Monster HDMI to the Audioquest Vodka HDMI

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the price paid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has lots of features and quite big and clear. Hot a good TV with a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great, but lacking!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the picture quality is incredible, the smart TV functionality leaves a lot to be desired. Also, it is also a little slow at detecting another input and switching to it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Overall Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy to use , thin so use caution. Installation was easy on wall mount. The voice feature on remote needs to be fine tuned.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    great tv i would recomend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome picture quality and 4k looks great. it does not have a vga input for pc's

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Excellent picture. Lots of setup hassles so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This SONY TV needs a higher pedestal, since the Soundbar blocks the remote control signals when I am seated. I had to put a couple of 2x10's under the pedestal to elevate the TV enough to preclude this. The remote controls are hard to get used to and take a lot of time to learn. I really like the voice recognition feature and use it a lot with YouTube--instead of the primitive on-screen keyboard. BestBuy sales advice was wrong, and it has been a hassle with BB from the beginning to get the system properly setup and operating.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi E2HX3, Thank you for sharing your input. We do appreciate providing us with your feedback for the betterment of our product. We will pass this to the proper department. ~Ralph sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great looking picture for a great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this based on the great sales agent who walked us through each of the TV's based on our price range. We were headed in a different direction till he helped explain why this TV was the best in picture while staying in our budget. The picture is amazing. All the added apps and features makes this a great TV for a reasonable price. I would recommend it to any of my friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Unbelievable quality and features!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research before purchasing a TV and this met everything I was looking for. It is in the Tech 20 list. Picture quality is perfect and works great for TV shows, movies and gaming. It also offers some great features with the smart TV and allows for you to watch Netflix, Amazon prime, HBO GO and many of the other streaming services. If you looking for a TV this is the one to get!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy to watch. Performance is way was advertised. Viberant colors.

    I would recommend this to a friend
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