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Customer Ratings & Reviews

Your price for this item is $479.99
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The comparable value price is $1,599.99

Customer reviews

Rating 4.7 out of 5 stars with 3438 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 3.9 out of 5 stars

  • Brightness

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the picture quality, ease of use, and color as excellent features of this 65" 4K Ultra HD TV. Many appreciate the ease of setup and the abundance of features, along with the sleek design and effective upscaling capabilities. However, some users have expressed concerns about the remote control and occasional software issues. The motion blur performance is a point of contention, with some users reporting no issues while others find it problematic.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 3,437 reviews
  • Rated 5 out of 5 stars

    Another Wonderful Sony "The One And Only" Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have NEVER been dissatisfied or disappointed in any Sony product I have purchased. Here again is a winner! I had narrowed down my choices to the Sony or a like featured Samsung and made my choice with a combination of highest reviews and personal experience with past Sony products. The sales price was also a good incentive. I would have loved to went to the 75" comparable model Sony, but could not justify the over $1000 aditional cost for it. I replaced a 4-year old VIZIO 70" that was showing it's age. I really don't miss the 5" reduced picture size since the Sony quality and features are sooo much better than the Vizio ever was! I went online after hookup and went with a YouTube Video recommended set up. I then made a few minor tweaks to my personal likes. Great picture and sound quality. I use both the built in speakers and added an inexpensive computer 2.1 with subwoofer speaker setup that I route through the headphone jack. Sounds amazing for the $59 invested! This TV has way more features than I will ever use, but ALL the ones I want! I especially like the moisture/crud resistant rubberized all in one remote, the picture off while listening to music, and the other quick access on remote features. Highly Recommended!!! As ALWAYS, glad that I made the Sony choice!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture--great sound--easy to use. So happy with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Picture Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Easy setup, too! The only problem we had was finding a spot big enough in our room to set the tv up!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture. Super thin. Interface on the tv is pretty smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Ok tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got this tv home boy did it feel huge. I have adjusted to the size of it and it's a decent tv. My last couple of tvs were made by Samsung and I think I still prefer that brand. If I could have returned it without asking someone to help transport it I would have, it's just a bit large for the room it is in. It's big thin and ok. I have not changed the settings for color as it was good right out of the box. Let's see if it lasts as long as my Samsung tvs which are still going strong.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our family room. Picture is clear and sharp. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture quality. Ultra thin design. Like the ARC feature as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My living room tv was going out so I bought this Sony on a recommendation from a coworker and I am beyond impressed, and being 4K ready is definitely a plus. Picture is clear and lifelike, only complaint(but every flat panel I've ever owned is the same) is the tv speakers. I had to have the volume almost maxed out to hear. Recommend a sound bar to go with.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4k Tv . Picture is very clean. have 4k blue ray and it's amazing

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was torn between getting the 750D or 850D model but looking back think I made the right choice. Richer colors due to the chip not in the 750D model and is pretty much future prove for the foreseeable future. Quality picture that stands up to more expensive sets and have not experienced any bleeding/bleaching that was existent in 2015 models. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been wanting this TV for quite some time when it first came out. Shopped around and Best Buy had the best deal and best shipping option. The shipping was so convenient and they delivered on a Saturday! The delivery guys were very friendly and they helped with unpack and discarding of box. Overall the TV is excellent in quality and Sony is just the brand if you want style!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Open Box like new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a disaster Friday before the Super Bowl. I needed a TV. I did some shopping read some reviews and decided I wanted a 4K smart among other things. I looked at a number of units and decided on Sony and 65". They had an open box that was marked down about 15%. It's light .. awesome picture ... I have used Netflix ... it is a one button navigation.. Awesome!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for the $$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture with nice refresh rate. I watch lots of sports with fast movement and for the most part the pic is incredible. There are times when the pic is not as crisp and I had someone in the TV industry tell me that that is usually affected by the type of broadcasting equipment used at that particular event. Not sure that is correct, but seemed to make sense.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My first 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never in my life had experience TV viewing as I have been since purchasing this TV. Wow!! Went with this model instead of the Samsung comparable and I'm glad I decided to go with the Sony. Picture is superb and the add on of android TV is even better, it's like having a built in chromecast. Also purchased the 5 year geek squad protection for peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our entire family loves the picture and the ease of using the apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good 4K HDTV; salesman lacked knowledge though

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in to buy a Samsung 4K HDTV, but was persuaded to purchase this Sony as a "similar quality, less expensive (on sale)" alternative. I'm happy with this purchase. As with all electronics, there was a learning curve to figure out how to set it up properly, which was compounded by lack of detail in the owners manual. (Neither is a problem on the part of BB). Conversely, the salesperson had inadequate knowledge of the DVD players and convinced me to buy the wrong DVD player even after I repeatedly questioned if the Sony DVD player was a true 4K player or only upgraded the input signal. The salesperson assured me it was true 4K, After setting up everything, I found that the DVD player would not play the 4K DVD I also purchased - only played regular definition or standard Blu-rays - because it was signal upgrade-only. When I returned to the store, the Geek Squad guy quickly recognized the DVD player was not 4K compatible. After some research, he determined that my BB store did not have any true 4K DVD players in stock nor did the BB system have any that were Sony-branded (so I could keep TV/DVD brands aligned). I returned the non-4K DVD player to BB for a refund. After further research online, I ultimately bought a true 4K DVD Samsung player from one of your competitors.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great buy for quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding pic quality. Easy to set up and awsthetically impressive.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, ReneElle! We really appreciate your positive feedback. You owned the best! Thank you for choosing Sony! -Vincent sony_US

  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent TV. However, as with any new technology, there are some software issues, particularly with the Android prompts that occasionally disable the TV and remotes. Geek Squad hasn't been able to resolve the issue, so I'm waiting on a new TV. Would highly recommend this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jonz,
      We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you for choosing Sony.
      >Joffrey sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great upgrade !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where do I start ! This tv is great!!! I can definitely tell the difference between my old standard outdated plasma and this one. The dark seanes on game of thrones look great all the details stand out! We have the TV set up where it changes background light depending on the seane to be able to display all my shows in the best quality! This is a buy I do not regret !

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pic on everything. Smooth very deep color. Best tv I've owned

    I would recommend this to a friend