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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3438 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 3.9 out of 5 stars

  • Brightness

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the picture quality, ease of use, and color as excellent features of this 65" 4K Ultra HD TV. Many appreciate the ease of setup and the abundance of features, along with the sleek design and effective upscaling capabilities. However, some users have expressed concerns about the remote control and occasional software issues. The motion blur performance is a point of contention, with some users reporting no issues while others find it problematic.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 3,437 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Smart TVs a brave new world!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally replaced our old DLP (not even DLP-II) Toshiba with this excellent XBR!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The quality of the picture is phenominal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this TV is great. Picture quality and sound quality exceptional

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Easy on the eyes. Hooked up by the Geek squad. Did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound.... also purchased a Sony sound bar... amazing together

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4K HDTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and the sound are great! I haven’t had any problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a very good interface which is easy to use and program. Awesome picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As good a TV as you can get for the price! This is my first Sony and its great!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture. usually a samsung person but sony has stepped it up with this tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture. Would highly recommend this tv to anyone looking for a new tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is pretty good. No manuals included, though, and could not find any online. Picture quality good, but not amazing. Sound ok.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnneT, Hi , Your feedback is highly appreciated, it will be a big help in improving the quality of our products. You may refer to the link below for the manual of the device:
      https://docs.sony.com/release//Help_C042100191.pdf
      ~Ralph sony_US

  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to go wrong with Sony on most things. I spent the extra money to get the UHD which was well worth it. Seems to be the best value and product for larger sizes on UHD 4K compared. The others are awesome but a LOT more expensive. Built in apps like YouTube and Netflix are convenient although overall a little limited. I supplement with Apple TV to build out the offerings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV at the right price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched this purchase for about 6 months and after visiting the store and speaking with a Best Buy sales guy I decided on this model. I have used it with 4K Netflix, a 4K Blue Ray player and I have been able to cast workout videos from my computer using Google Cast. It has excellent speakers and works amazingly well with my Cox DVR and Onkyo 4K receiver. I highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. I'm a Sony fan and this tv is great. Picture quality is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for its price! Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very clear picture love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is perfect for the room and picture quality is an awesome experience.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Excellent TV picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote somewhat difficult to navigate. No problems with TV but after about a month the voice activation feature no longer is working.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    simply beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this tv has everything you need and more to satisfy you for years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv , the picture in 4k is amazing. Would highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great Sony 65" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the best tv with HD. great quality pictures and sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthy purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded because my old 4K tv wasn't HDR10 so Xbox one s wasn't optimized. This tv is so amazing. I spent a good hour trying to get my Xbox to show that HDR was all set and working. The tv home button has a settings option at the bottom and then external input menu that you will find the stuff you need to make it work. I'm very happy with this tv. Just go buy one I got it for 1500

    I would recommend this to a friend