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Customer Ratings & Reviews

Your price for this item is $313.75
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The comparable value price is $1,499.99

Customer reviews

Rating 4.5 out of 5 stars with 1321 reviews

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Rating by feature

  • Value

    Rating 2.2 out of 5 stars

  • Quality

    Rating 2.1 out of 5 stars

  • Ease of Use

    Rating 3.0 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the 65" Class LED 4K Ultra HD TV's picture quality, ease of use, and smart TV features. Many also appreciate the price and the TV's relatively light weight, making it easy to handle and mount. However, some users have reported issues with the remote control's functionality and the reliability of the television itself. A few also mentioned concerns about the operating system and sound volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,321 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Pic quality is awesome. Sound is not too bad either. Only qualm is that there were no instructions to toggle between number and letters to setup wifi. Once I figured it out it was good from there on.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture and sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was easy to set up right out of the box. Straight forward instructions for internet connectivity and apps menu. The picture quality has been great so far. Can't wait until broadcasting technology catches up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read many reviews before purchasing the Sony-65 Class- LED - 2160p-Smart-4K Ultra HDTV. I am very happy with the Sony and would purchase the same TV again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless integration with my existing Sony surround system as well as my DirectTv receiver and its remote. Quality of picture is awesome. Very satisfied. This replaced a 48" Sony which was still working great!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    awesome clarity and definition.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv gives great viewing pleasure.. It has awesome clarity and definition to the screen, and is a wonderful addition to my family's visual entertainment,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded this November to this Sony tv from a Sony 52" lcd we had since 2008. That tv is still alive and kicking in our basement now. The new tv has a beautiful display but at times seems darker than I like. We have tweaked it as best we know how but overall we love the quality. The sound is not what it used to be however. Our last tv needed no additional speakers as it seems nearly all do today. We will be getting a sound bar to assist as the internal speakers are not very good. They can get loud but the range of sound between dialogue and action gets very muddy sounding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First HD TV; extremely satisfied with ease of use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd read quite a few reviews and reccomendations about the newer HD TVs. I was strictly an analog guy, devoutly loyal to the Sony brand. This tv replaced my trusty 32" Wega I'd had for a decade (at least). The only help l needed to set up this tv was to carry it into the house and help lift into place. All other setups were accomplished solo. Was watching a stunning image within moments of unpacking. The 65" is perfect for my living room arrangement and has a wonderful viewing angle. The only thing l would have done differently was to make sure l had HD service through the satellite provider BEFORE l set it up! However, within an hour l was awed by the sight and settled in to catch up on my Man-soaps!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wonderful picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded our television to the 4K and Sony was definitely the best for the money! Very happy with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my New 65" sony TV It has a tone of features on it that I have not even started to use. I like that I would not need any cable if I didn't want. Netfilx and Hulu are built in.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Enjoying the TV upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and has a wonderful picture. We just wish there was more 4K content out there we could access. We live in the country so have to use satellite. Our satellite service doesn't offer 4K.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    So far, so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first 4K TV. We didn't buy it for the 4K, but because it was a great price at our BB and the size was just right. The picture is fantastic. We have not watched a lot in 4K, but what we have has been awesome. We use a soundbar and subwoofer, so I won't review the sound. The remote is touchy and not very user friendly. We quickly switched to a universal, which we needed to do anyways. Over all, I recommend this TV and the Sony brand.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great low end

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, sounds great, is a huge TV. Don't be fooled by "all the android apps" and expect the Play store. Basic things we don't even use. Get what you need, not what you think you'll use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to install and hook up to the Internet and run the updates. Picture quality is great. Sound is OK need to purchase a soundbar for movies. All off the Apps are easy to get to and play.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    Fantastic TV for this price level.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely pleased with my new Sony TV! It has a great picture, colors tend to be deep and rich, and both sports and movies look great. I have to tinker here and there with the settings, some programs actually appear a tad dark, and the audio could be better. I was aware of the audio through other reviews, not terrible just need a sound bar or other external speaker source for max enjoyment. Overall, this 65" is well worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose to pay a little more for Sony because the Best Buy salesman really knew his stuff about the the tv's there and he gave me a great, quick education on it. I'm very happy with my tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful Picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony Bravia 65 inch TV has an absolutely breathtaking quality picture. We had a 12 year old Sony 40 inch (400 lb!) TV which was reliable and had great picture quality for it's lifetime, so we wanted to stay with a Sony brand TV. This TV has a beautiful, colorful and sharp picture quality, which is very true-to-life. It took a bit of adjustment to get the picture colors and sharpness where we wanted them (with no user guide/manual that was not as easy as we would have liked), but now we are very happy and still exclaiming over the quality of the picture after owning it for almost two months. We ordered the high def channels just for this TV and are extremely happy we did - the high def is noticeably better quality. We have also been able to watch YouTube for the first time, which is fun, and it is easy to connect directly to Netflix, etc. We are extremely happy with this TV and with the salespeople at Best Buy who helped us understand the differences between all the TV choices that are available.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little skeptical because of many reviews under 3, but there are always production glitches. This unit operates superbly as my other Sony products have, at least now 3 months out.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use with video games. The image quality was the key to decide to buy it. Definitively the best to use with video graphics when you perceive all the technology behind the image.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Love my television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd smart television. This television is very user friendly and works faster and has a better picture than the LG model got previously. I highly recommend this television.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv has great sound and picture quality. I realy like how when I turn anything other than just the tv on the TV automatically comes on and on the right input for the device I'm turning on

    I would recommend this to a friend