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Customer Ratings & Reviews

Your price for this item is $313.75
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The comparable value price is $1,499.99

Customer reviews

Rating 4.5 out of 5 stars with 1321 reviews

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Rating by feature

  • Value

    Rating 2.2 out of 5 stars

  • Quality

    Rating 2.1 out of 5 stars

  • Ease of Use

    Rating 3.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the 65" Class LED 4K Ultra HD TV's picture quality, ease of use, and smart TV features. Many also appreciate the price and the TV's relatively light weight, making it easy to handle and mount. However, some users have reported issues with the remote control's functionality and the reliability of the television itself. A few also mentioned concerns about the operating system and sound volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,321 reviews
  • Rated 5 out of 5 stars

    Excellent Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice features: 2 sided printing, color & B/W, photo and regular copies, prints from mobile devices, easily attached to wireless network and operates seamlessly over it. Couldn't be happier with it in the first month of ownership.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Better than the Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV because I took my Samsung back this TV did not have as good of reviews but it sure seems to work better and after an update the picture quality really got better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very satisfied w/video but dissatisfied w/audio.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video is fine. Audio setup is not due to plug change from old TV to new. I wish BB had told me to get an evaluation before purchasing install. I think it would have save a lot of frustration and I would have a solution by now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this television has been great. lots of great features and all the apps you could need. Only thing is, I wish you could remove suggested apps that I will never want. There maybe a way, but I have not figured it out yet.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AmazingTV, 4K has real quality and TV is just all around great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a difficult time deciding , Samsung/Sony - for the price the Sony had options the Samsung did not. Fast refresh, perfect picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is a dream. The smart tv lets me hook up to anything including my phone. Less wires and love the picture. Soooo clear.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Decent 4k Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice high definition picture and vibrant colors. So far I've only used it to watch HD programming, not to stream movies or play games. Salespeople at Best Buy said there would be some "upscaling" to HD programming, but it's hard to tell if this is the case. I've watched some football on the TV and the motion could be smoother. I feel the built-in speakers are weak, but I bought a soundbar and that problem is solved. The prices of HDR TV's are falling so I would recommend going with a new HDR model.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great Picture Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and sound. Easy to set up. Hoping all continues well. Occasionally the tv will turn off while watching.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV for the price range. Superb picture and a decent sound for a flat screen

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    Excellent tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and great price. Recomend this TV to any one in the market. Sony is one of the best, and worth the extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm in love with Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a little bias because of how much I love Sony products. But this tv is sharp. I'm into specs and this delivers. Especially at the PRICE $$. Affordable, fun, easy to assemble and I get Twitter and Netflix and YouTube

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Football looks great, as do movies. Very bright and vivid picture. Can actually see the blades of grass on the football field.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looked at other tv sets in the store and found that I liked the picture on the sony was the one for me.the tv set picture almost makes you feel like you are there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Researched tv's for weeks and was between 2 sets Samsung and Sony but with the ap's available and my previous Wega Sony we are happy with our choice. 4 K resolution is outstanding extremely happy with our choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this big screen tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded our tv (which I thought was big) to this one ... it's WONDERFUL!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This TV is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our sales person Alex was AMAZING. So helpful and so professional and friendly at the same time. Delivery was prompt and they were also very professional. I am very pleased with this purchase and with Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a great picture for watching sport (particularly hockey). It does the job and movies / 4K Netflix is awesome too.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Great TV for the price!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Android TV really shines on this TV! All of the apps for all major streaming services on one device - nothing else besides Roku does this, and the interface is much nicer than Roku in my opinion, plus apps are updated more. The screen itself is beautiful! At first I noticed some areas seeming somewhat brighter than others and the whole thing being almost washed out, but after adjusting the color settings it looks terrific! My wife and I are extremely happy with this TV!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good quality/performance for the price point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV, especially when paired with other Sony equipment such as a A/V Receiver or Playstation. Easy to understand settings, but does require some calibration to get better image quality. 4K is stunning, but very limited availability. I do notice brightness around the outside edges of the screen, especially when watching darker scenes. While this isn't a showstopper, something to be aware of if you're looking for that best image. Overall, good product given the price point.

    I would recommend this to a friend