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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1321 reviews

Rating Filter

Rating by feature

  • Value

    Rating 2.2 out of 5 stars

  • Quality

    Rating 2.1 out of 5 stars

  • Ease of Use

    Rating 3.0 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers praise the 65" Class LED 4K Ultra HD TV's picture quality, ease of use, and smart TV features. Many also appreciate the price and the TV's relatively light weight, making it easy to handle and mount. However, some users have reported issues with the remote control's functionality and the reliability of the television itself. A few also mentioned concerns about the operating system and sound volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,321 reviews
  • Rated 5 out of 5 stars

    great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was thinking about Samsung but the Best Buy staff helped me explore other options. Great staff great prices.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pdub,
      Good to know that you are happy with your purchase!
      Thank you for choosing Sony!
      >Joffrey

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Love this set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv, great picture, great price. Glad I purchased it for my family

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is clear and very user friendly. Can't go wrong with a Sony!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big tv - Sony - 65 Class (64.5 Diag.) - LED - 2160

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like this TV… It suits our needs perfectly and we are very happy… It's the perfect size and the perfect quality TV for Our family right now

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on a good deal at Best Buy. Very few 4K content out there to truly appreciate its full capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Very good picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This flat screen had a very good picture. Colors were vibrant.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is good,price is resonable. Easy set up,pleased overall.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    very pleased!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally decided to upgrade to 4K. I had a Sony HD and was very pleased, so I remained loyal and went with one of their 4K TV's. Again, they put a great product on the market. Picture is sharp, my old DVDs and Blu-rays look great on it also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no problems with it and it has performed exactly as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were going between a couple of different models before we bought our TV and ended up buying the Sony 810C. We are very happy with our purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Android TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is loaded with lots of great features. Chromecast streaming from phone seems to be spotty at times, but other than that it's a great tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Wonderful picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. The picture quality is absolutely amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 4 out of 5 stars

    Upgrading to 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to unbox and install. We upgraded from a 10 year old VIZIO 42" 1080P. Absolutely love the Smart TV functions. Very dissatisfied with TV speakers had to get the sound bar, paired with Sony 2.1 with sub. This makes the sound much better. Still getting accustomed to the 4K upscaling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JHottyToddy,
      We're really glad to hear that you're having a good time with your TV! Thank you for choosing Sony!
      >Joffrey sony_US

  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Competitive price and quality. Easy to set up....took a few minutes to download the software update.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this TV. Good picture and quality. Easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent uhd tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is great.Simplicity of controls make it an easy tv to use, even for the people go aren't tech savvy. Won't be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT TV FOR THE PRICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of these as Christmas presents for the kids and their families. All of them are happy with them and haven't heard of any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and excellent sound quality. Easy to connect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always bought samsung until I tried sony and the picture and surprisingly the sound was amazing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to Best Buy to buy a new 65" 4K tv and decided to give Sony a chance after reading the reviews on the tv and seeing what the display, features, and how easily it was to navigate through the apps. Overall we are happy with the tv and am glad to be apart of the Sony family.

    I would recommend this to a friend