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Customer Ratings & Reviews

Your price for this item is $313.75
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The comparable value price is $1,499.99

Customer reviews

Rating 4.5 out of 5 stars with 1321 reviews

Rating Filter

Rating by feature

  • Value

    Rating 2.2 out of 5 stars

  • Quality

    Rating 2.1 out of 5 stars

  • Ease of Use

    Rating 3.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the 65" Class LED 4K Ultra HD TV's picture quality, ease of use, and smart TV features. Many also appreciate the price and the TV's relatively light weight, making it easy to handle and mount. However, some users have reported issues with the remote control's functionality and the reliability of the television itself. A few also mentioned concerns about the operating system and sound volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,321 reviews
  • Rated 5 out of 5 stars

    Excellent tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no regrets on getting this tv. Love it. My family also loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome picture !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially was looking at Samsung 4k but got so much more for my money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the tv and a sound bar. Love both. Great picture and sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really didn't think the TV would fit in our small room, but it does.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    the stand that the tv came is not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picture quality is excellent - do NOT like the stand that came with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is awesome. Great picture. I like that it is a smart TV also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is everything I hoped it would be. Sound could be a little better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV for movie and I was vary glad to find a beautiful 4K TV

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Serves our purposes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We aren't tech or tv aficionados. I like it because its the width we wanted and it fit our pre-determined wiring. Must say that it has great color and we use the apps. Can I tell the difference between this and a Samsung. No way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV. The picture is clear. I would recommend this TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv, and also the sales person was amazing at explaining things

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Well below expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly surprised by all the great reviews here. This TV was a big disappointment for me. I did a ton of research before settling on this TV. Ultimately it's a Sony with great specs on paper and a very reasonable price for a 4k set. The problem is it does perform near as good as the specs would suggest. Pros: The smart features work well. The application and interface for Netflix and the other add-ons is easy to use. I find myself using it often instead of the Apple TV. Cons: The picture quality is far below what I expected from a 4k set and it's worse than the competition. I fully understand what 4k is and that the set is only capable of displaying it if the incoming content is 4k. In watching true 4k (ie Netflix "House of Cards," YouTube content), the picture quality is good. Dark, but good. When watching regular HD content, which is 98%of the time, the picture quality is not good at all. Almost to the point where you question if it's even HD at all. It's somewhat grainy and just not sharp at all. My old 1080p DLP set and old plasma set look significantly better. I have tried everything... Countless picture settings including the ones recommended by experts, Direct connection to content source (ie cable box) vs passthrough my Denon receiver, update software, HDMI cables, etc. You name it, I tried it. Additionally, the picture is dark regardless of what you do with the brightness settings. The blacks are not very black. These two things make nighttime viewing unenjoyable. It doesn't have local dimming, which actually turns out to be a big deal. During a movie opening credits, the entire screen gets a little brighter every time a word / actors name flashes on the screen. It's really strange and annoying. All in all, my mistake was not returning this TV. There are way better options out there. I should have bought a higher end non-4k.. Better picture, less money. For 4k, I have a friend with a Samsung and another with a Sharp, both are far superior to this Sony. Perhaps the more expensive Sony 4k sets are better, but as for this one, I recommend looking elsewhere...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great tv

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seeing is believing nice picture, nice size, works like a charm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for viewing sports

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a Samsung curved, went for the better processor of the Sony

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great staff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and excellent products. Keep up the good work!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice picture

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my needs. I watch a lot of sports--no games Price was right.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman was well informed. Showed me many models to compare

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best TV I have ever owned. The price was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture and easy to set up. Looks great in any size room

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi beatking,
      We're really glad to hear that you're having a good time with your TV! Thank you for choosing Sony!
      >Joffrey

  • Rated 5 out of 5 stars

    Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new TV. It looks great and has a terrific picture.

    I would recommend this to a friend