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Customer Ratings & Reviews

Your price for this item is $313.75
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The comparable value price is $1,499.99

Customer reviews

Rating 4.5 out of 5 stars with 1321 reviews

Rating Filter

Rating by feature

  • Value

    Rating 2.2 out of 5 stars

  • Quality

    Rating 2.1 out of 5 stars

  • Ease of Use

    Rating 3.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the 65" Class LED 4K Ultra HD TV's picture quality, ease of use, and smart TV features. Many also appreciate the price and the TV's relatively light weight, making it easy to handle and mount. However, some users have reported issues with the remote control's functionality and the reliability of the television itself. A few also mentioned concerns about the operating system and sound volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,321 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome Smart TV does it all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv does everything I ask for and more !!! No problem sense day one.just wish there were more 4K resolution programs and movies to see . I'm really happy with this tv and hope it will last many year to come .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The perfect tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to buy a tv to my new apartment. Best Buy gave me a great deal and great help picking my amazing tv! This tv has amazing resolution and the options are really easy to use! Would recommend for any gaming fanatics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not wait for all programming to be cast in 4k, love it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this tv it's great to watch sports on. Clear picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good tv for family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice great and good quality Sony tv is the best of all....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with my purchase! Sony doesn't disappoint!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome TV with a clear crisp picture without any action movement blurring. Matched it with a Sony Blu-Ray player. I'm still learning everything it does. Speakers are adequate no hurry to add sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Television!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product.!!!! Never see TV in the same way again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have got a Sony 4K tv it a awesome tv love it very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great picture, great size, great color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it. my last tv was only 32" so this is a big jump.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful tv and easy to learn features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a open box tv seams to be just like opening a new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great TV. A family present and we all enjoy it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv is awesome, just wish there were more apps to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was great and the installation was fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4k TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have loved this TV from the moment it was installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's what I expect in a Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality,quality,quality,quality,quality,quality,quality

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very bad experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was amazing ... for 3 months. Then, as other one star reviews have echoed, the components started dying. I didn't get the Best Buy warranty (very big mistake) so I've had to deal with Sony. While somewhat helpful, it took them FOREVER to get a technician out, and then it took another 4 trips to finally agree to send me a new TV. I got a new TV and the first time I turned it on the screen was completely messed up. White bars all over the place. I'm now waiting for my third replacement. They will not start a new warranty also - so I'm limited on time. Don't buy any of the XBR models. They all use the same board which are just garbage. Though this just be a one off. Their products are generally quality. Overall though, I'm very displeased with the product, service, and overall experience with this TV. It's basically wasted money. Do not buy this TV series, and get the warranty from Best Buy!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jlab216, We are very sorry for your bad experience here. Please reach us out at [email protected]. Kindly include your Event ID (reference number), product details and contact information. Let us see what we can do to help you. Thanks. - VIncent sony_US

  • Rated 5 out of 5 stars

    Sony great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good night le Sony tv hoping to be using for long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TV Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV! Best purchase for the year 2016 by far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good tv every thing works great. apps work good .

    I would recommend this to a friend