Customer Ratings & Reviews

Hi DarleneG,

We're absolutely thrilled to hear how much you're enjoying your new BRAVIA 2 TV! It's fantastic that the great color reproduction is making your favorite content pop, and that you found the size to be perfect for your space. We also love hearing that the setup was easy, making for a smooth transition to enjoying your new TV.

Thanks for choosing Sony, have a good day!
DiegoV

Hi Cooley!
We are truly wonderful to know that you're having such a positive experience with your new BRAVIA 2 II!
We designed it with a beautiful, bright screen and incredible picture quality, making setup a breeze so you can enjoy stunning visuals right away.

Thanks for choosing Sony!
Best regards,
Estefany

Hello 65inchSonyBravia2,

Thank you for choosing Sony!

We're beyond pleased to hear that your K65S20M2 is delivering a great picture quality and that you’re enjoying the easy-to-use menu displays and app layout. Your feedback inspires us to continue developing products that enhance simplicity and enjoyment in everyday life. Thank you for sharing your experience—it truly motivates our team!

Best regards,
-Fred

HI Jeffrey,

Thanks for the excellent feedback! We're so glad to hear you're enjoying the picture quality, easy navigation, and great sound of your new BRAVIA 2 II TV. We work hard to make sure our products deliver a fantastic and user-friendly experience, and it's wonderful to know we've succeeded. Thanks for choosing Sony. -Eliab

Hi pinkzebrajp,

We are glad to hear you are enjoying the bright screen on your 65" BRAVIA 2 TV! It's great that the setup process was easy and that you found the price to be good value.

Thanks for choosing Sony. Best regards, Eliab

Thank you so much for sharing your feedback on the K65S20M2, BobbyTrill! We're thrilled to hear you're enjoying the great picture quality and found the setup with Google Home easy and convenient. At Sony, we strive to deliver an exceptional smart TV experience with vivid visuals and seamless smart home integration. We hope you continue to enjoy your new TV and all the features it has to offer. Thank you for choosing Sony!

Best regards,
Gus
Sony Social Media Team

Hi DLee,

Thank you for your feedback! It's a true pleasure to hear that you're enjoying the Sony BRAVIA 2 II.

We designed this TV to deliver an outstanding picture and sound experience, and it's great to know that it's hitting the mark for you. We're especially proud of the features like the 4K Processor X1, which works to enhance every detail and color, and the Google TV platform, which makes it easy to find and enjoy all your favorite content.

We're always looking for ways to improve, and we appreciate your honest review!

Thank you for choosing Sony!

Regards,
Dominick

Hi FritzJ,

We're pleased to learn that you really like your Sony BRAVIA TV and appreciate its sound, picture, and overall quality—thank you so much for sharing your positive 4-star review! Delivering great audio and vibrant visuals are true hallmarks of your TV, and it's wonderful to know these features have made an impression.

Thank you for choosing Sony—wishing you an enjoyable day!
DiegoV.

Hi Kenn,

We're so glad you're happy with the picture and size of your new BRAVIA 2 TV! It's true that not all channels broadcast in 4K, but your TV's processor will upscale lower-resolution content to near-4K quality for an enhanced viewing experience. We hope you continue to enjoy it!

Thanks for choosing Sony.

Best regards,
Eliab

Hello RangeTop,

Thank you for choosing Sony!

We’re honored to hear that you found both the advice and the K65S20M2 65" Sony TV to be of high quality. We understand the value of experiencing a product in person before purchase, and we’re pleased that this contributed to your confidence in selecting the right TV.

Best regards,
-Fred

Hello Recprofessor,

Thank you for choosing Sony!

We’re honored to hear that the K65S20M2 TV’s picture, size, and quality have brought such enjoyment to your space. It’s especially rewarding to know the sound perfectly complements your room, creating a well-rounded viewing experience you love. Your feedback truly motivates us to keep delivering products that enrich your home entertainment.

Best regards,
-Fred

Hi RobertM,

It is great to hear that you found the Sony BRAVIA 2 II so easy to get up and running! We aim to make our technology as intuitive as possible so you can spend less time configuring and more time enjoying the view. While we strive to pack premium value into every model, we’re glad you feel the investment holds up well.

Thank you for making Sony part of your home entertainment.

Regards,
Dominick

Hi SonyBraviaII,

Thank you for sharing your feedback on the Sony BRAVIA 2 II! We are glad to hear the picture quality is decent, and we apologize that the sound has not been to your liking.

We want to help you achieve the best possible audio experience. We encourage you to customize the sound settings to better suit your preference, as this often makes a significant difference.

Please navigate to the following menu: Settings > Display and sound > Sound > Sound customization > Equalizer

For more details on how to adjust the sound quality on your TV, you can visit: https://www.sony.com/electronics/support/articles/00302857?utm_source=glean

Thanks for considering Sony products!

Regards,
Dominick

HI AbrahamM,

Thanks for the great feedback! We're so glad to hear that the BRAVIA 2 II TV is everything you expected and needed. It's fantastic to know it's the perfect TV for watching your favorite movies. Thanks for choosing Sony. -Eliab

Hi MarcusD,

We’re thrilled to hear that your new BRAVIA 2 is one of the best purchases you’ve ever made! It’s great to know you’re enjoying the quality and features of our latest 2025 model.

Thanks for choosing Sony.

Best regards,

Eliab

Hello Doobie,

Thank you for choosing Sony!

We're honored to hear that you are enjoying your K65S20M2 TV and that the value it offers, especially with the discount, has made your purchase even better. It’s gratifying to know we can deliver quality and performance that enhance your viewing experience while being mindful of cost.

Best regards,
-Fred

Hello Sum10clever,

Thank you for choosing Sony!

It's fantastic to know you're so happy with your new Sony K65S20M2 TV! We're glad the CEC and eARC features are working well for your patio setup.

Best regards,
-Fred

Hi Brooke!
It's a pleasure to hear that your new BRAVIA 2 II is working so well for you. It's awesome that the upgrade has made such a difference and that you were able to snag it on sale, too.

The XR Processor and 4K HDR display really make for an incredible viewing experience.

We're so glad you chose Sony again!
Sincerely,
Estefany

Hi Paultepe,

Thank you for the 5-star review! We feel privileged to know you consider the BRAVIA 2 II an outstanding value. We work hard to ensure that signature Sony quality is accessible, and your feedback confirms we hit the mark. Enjoy your TV!

Thanks for choosing Sony!

Regards,
Dominick