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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 187 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-187 of 187 reviews
  • Rated 5 out of 5 stars

    Sony 65’

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced what we had. Chose Sony because of the picture quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MargieP,

      It makes us really happy to hear that our reputation for world-class picture quality led you to choose the BRAVIA 5 as the centerpiece of your home entertainment.

      There is a lot of sophisticated technology working behind the scenes to deliver that lifelike image you love. By utilizing the XR Processor with its advanced AI analysis, the TV optimizes color, contrast, and clarity just like the human eye perceives them. When you pair that with our XR Backlight Master Drive, you get precise control over the screen's brightness, ensuring that every scene—from the deepest shadows to the brightest highlights—is rendered with stunning accuracy. We are honored to have replaced your previous set and to provide you with a truly premium viewing experience.

      Thank you for making Sony part of your home entertainment and for trusting us with your favorite content.

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Bravia 5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was superb from start to finish while searching and purchasing my tv. I’m 100% pleased with my new tv! I will recommend Best Buy to friends and family for any and all electronics. Thank you so much for your advice and help with my amazing choice!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoniJ!
      Thanks so much for the feedback and for sharing your experience. It brings us great joy to hear that you had such a smooth experience picking out your new K-65XR50.

      Thanks for choosing Sony. We really appreciate the recommendation to your friends and family!
      Warm regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Sony 65" Class BRAVIA 5 Mini LED 4K UHD Smart TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and easy setup. I would buy this TV again

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi md2026,

      We are thrilled to hear that you're enjoying the great color and easy setup of your new BRAVIA 5! Thank you for your recommendation and for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Rated 5 out of 5 stars

    Can't go wrong with a Bravia

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as always can't go wrong with a Sony Bravia TV. Think this is the 6 Bravia purchased

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, GregoryB!

      It’s an honor to be your go-to choice for home entertainment.
      We are thrilled that your new Bravia 5 is continuing that tradition of quality.

      This 2025 model really steps things up by bringing Mini LED technology to the 5-series for the first time. Between the XR Backlight Master Drive for precise contrast and the XR Processor handling the AI upscaling, we’re confident this will be your favorite one yet.

      Thank you for being such a dedicated part of the Sony family!

      Best regards,

      Gus,
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    tv review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv picture looks very good and clear best tv out there

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, BillE.

      We are so pleased to hear that you love your new K65XR50 television and that you are enjoying the very good and clear picture. It's truly rewarding to know that you feel it's the best TV out there, as we designed it to provide a premium and immersive viewing experience.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Sony is Always Reliable for Us.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid resolution that supports movies and sports well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TommyR!
      We are pleased to learn that the K-65XR50 is handling your favorite movies and sports with such solid resolution.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 1 out of 5 stars

    Some bravia 5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony Bravia doesn't have good colors like bravia 8 or 7

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, AbdelkrimT.

      We appreciate you comparing our different models, and we are sorry to hear that the color performance on your BRAVIA 5 hasn't met your expectations compared to the BRAVIA 7 or 8. While those higher-tier models use Mini-LED and OLED technologies for enhanced depth and contrast, the BRAVIA 5 is designed to deliver a very balanced and natural 4K picture. You might find that adjusting the "Live Color" or "Color Temperature" settings in the Picture menu helps bring the vibrancy closer to the punchy look you’re after.

      Thank you for choosing Sony and for sharing your honest perspective with us!

      Best regards,
      Gus, Sony Social Media Team sony-global

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