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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 407 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 407 reviews
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than the Samsung, bolder colors, better sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CharleneR!
      Thanks so much for sharing your feedback with us.
      We are thrilled to hear that you're loving the bold colors and sound on your new BRAVIA 7!

      The BRAVIA 7 is built with our XR Backlight Master Drive to keep the picture bright and punchy without losing detail.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Awesome 75 inch upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for upgrade at a decent price, especially 75 inch’s. Great brightness with great picture quality. Highly recommended if someone is looking for an upgrade.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MuhammadA, Awesome! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    So clear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Bravia 7 is so clear and has great colors. The black levels are great and don't blend all together

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SpecialK, thank you for the five-star rating! We are delighted to hear that you enjoy the vibrant colors of the BRAVIA 7. Thank you for choosing Sony. -Jenn Sony_US

  • Rated 5 out of 5 stars

    Better picture than the Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous picture really bright colorful. Watch a lot of sports as well and it’s very crystal clear. Usually a Samsung buyer but this picture is certainly better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lj55555, You've made an excellent choice! We're thrilled to hear you like the gorgeous picture, bright colors, and crystal clear image quality of your new BRAVIA 7. Thanks for choosing Sony! -Sam Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Great TV , good color and contrast

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Got this on a good deal for my office as an above head monitor, works great and content is sharp and colors are vibrant! No complaints

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tyler,

      Thank you for the 5-star rating! We're happy to hear that you like the picture color quality and sharpness of the TV. Thank you for choosing Sony and enjoy your TV!

      -David Sony_US

  • Rated 5 out of 5 stars

    Perfect picture!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was easy to set up. We bought the wall mount a few week later and it wasn’t too bad but you will need two people. The picture is great, easy to change the settings and looks so real. The soundbar package was great too, the sound is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your excellent review, Sally!

      We are so pleased to hear that you found your K65XR70 TV easy to set up and that you're enjoying the great picture quality. It's truly rewarding to know that the visuals feel so real and that you're finding it simple to adjust the settings to your liking. We designed our TVs to provide an immersive and user-friendly experience, and we're glad to know we've succeeded.

      It's also fantastic to hear that you're loving the soundbar package and that the sound is amazing. We aim to provide a complete and high-quality home entertainment experience, and your feedback confirms that we're on the right track.

      Thank you again for choosing Sony and for sharing your experience.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Sony top brand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased many Sony TV’s in the past. This model provides good picture quality and features for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mnob!
      Thanks so much for sharing your review!
      It is fantastic to know that your new K-65XR70 is treating you well. We truly appreciate you choosing us again for your home entertainment.

      Thank you for being a loyal member of the Sony family over the years!
      Warm regards,
      Estefany Sony_US

  • Rated 4 out of 5 stars

    Great job Sony, but what is with sound bars?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the features of this TV. Sony strikes the right balance between being an agnostic smart platform and "Me me ME - use only use Sony" features. This is why I left Samsung and increasingly intrusive Visio and am never looking back. It could work more reliably with sound bars. I even have a Sony TV, not this one, that doesn't work well with a Sony sound bar. I don't understand why it can't turn them on most of the time, and only integrates with volume control some of the time. Why can't these manufacturers produce a reliable eArc system and go after companies who claim it but don't deliver it. Thay all look bad as a result. Finally I did have a strange problem the first couple weeks. 3 times there has been a loud pop, like a capacitor exploding, but otherwise no smoke, smell, disruption in function, or other side effect. I am left to wonder if a tiny piece of styrofoam from shipping got in some place it shouldn't, causing some kind of one time discharge

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing this detailed review, PaulS!

      We are delighted to hear that you love the features of your K-65XR70 television and that you feel Sony successfully strikes the right balance by offering an agnostic smart platform. We are committed to providing an open and user-friendly experience, and we appreciate you choosing Sony after moving away from intrusive platforms.

      We take your feedback regarding the soundbar integration and the reliability of the eARC system very seriously, as seamless connectivity is crucial for a premium home theater setup. We sincerely apologize that you've experienced intermittent issues with power-on control and volume synchronization, even with a previous Sony TV and soundbar combination.

      We are continually working to improve the stability and reliability of our HDMI CEC/eARC implementation across all models through firmware updates. If you haven't already, please ensure your K-65XR70 and your current soundbar are running the latest software, as updates frequently address these control and handshake issues.

      We are concerned to hear about the three instances of a loud pop during the first couple of weeks. While the TV continued to function normally with no visible damage or odor, this is definitely unusual and warrants attention. A loud pop can sometimes be the sound of thermal expansion of the plastic chassis upon warming or cooling, but given the description, we understand your concern about a potential electrical issue.

      To ensure your peace of mind and the long-term reliability of your new TV, we strongly recommend contacting our specialized product support team so they can document this specific symptom and guide you through targeted troubleshooting or service options.

      Sony Support Contact: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

      We appreciate you bringing these issues to our attention, as this feedback is invaluable for continuous product improvement.

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Beautiful Sony 65" set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! What an improvement over our previous set! The quality of the Sony set is amazing, and the colors are spectacular! We love everything about it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndreL, Great! We're glad that you like the overall quality of your new TV. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Sony 65 inch Sony Bravia TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony 65 inch TV is beautiful. Quality of the picture is so realistic. Great sound system. So happy we made this purchase with Best Buy. Would definitely make future purchases with Best Buy. Excellent customer service support when I ordered on line with them. I was very impressed with the Representative who was very knowledge

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your wonderful feedback about your new Sony TV, DonnaL. It is great to hear that you are enjoying its realistic picture quality and great sound system. Our team strives to provide exceptional products and experiences, so it's truly rewarding to know the TV has met your expectations.

      We're also pleased that your purchase with Best Buy went smoothly and that their customer service and knowledgeable representatives left such a positive impression. Thank you again for choosing Sony. We look forward to supporting you in the future and hope you continue to enjoy your TV for years to come.

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Glad I Choose This Sony Brivia 7 65 inch TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had owned a Samsung TV for years and It was really out of date. Was concidering A mini Led Samsung Tv but in the end I got the Bravia 7. It was so easy to set up. The Google interface works seamlessly. The sound is as good as any TV speakers, I am using my old soundbar until my new Bravia 8 sound system is delivered.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Fred, Thank you for sharing your wonderful experience with the Sony BRAVIA 7 (K65XR70) TV! We're thrilled to hear that you found the setup process straightforward and that the Google interface is functioning smoothly for you. It's fantastic to know that you are pleased with the sound quality and are excited to elevate your audio experience with the new BRAVIA Theater Bar 8. Enjoy your new TV, and thank you for choosing Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is incredible! I love my OLED but got the mini led for less glair in the living room. Girlfriend likes natural lighting in the house and this is great in a room with lots of light

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarlosC, fabulous! We're extremely pleased it suits your needs and expectations. Thank you for sharing your awesome experience with our BRAVIA 7 and for choosing the best brand, Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Sony for a excellent TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent bright picture quality, has great speakers, and easy to set up. Sony beats all the other TV companies when it comes to a sharp crisp picture. It is a bit more expensive but worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WineDiva, fabulous! We're truly happy to learn about your satisfaction with the amazing picture & sound quality, ease of setup, and superb performance compared to other TV brands of your BRAVIA 7. Thank you very much for the perfect star review and for commending Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Love this tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I.have no complaints about this tv. I like that you can adjust the legs so that you can put sound bar under tv. Color is great and speakers sound nice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DamiyonW, Fabulous! Thank you very much for your wonderful review of the K65XR70 (BRAVIA 7)! We're thrilled to hear that you love your TV and have no complaints. It's great to know that the adjustable legs feature is useful for placing a soundbar underneath, and that you're enjoying the excellent color quality and sound from the speakers. Thanks for the perfect star review and for choosing the best brand, Sony! - Romeo Sony_US

  • Rated 4 out of 5 stars

    Honest reviewer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great tv. You have to mess around to get the great picture quality. But I hooked up my apple TV 4k with 4k dolby and it's looks so nice. Tv b4 was the sony bravia 3 65-inch so it's a big step up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Victor,

      It is great to hear that you are enjoying the significant upgrade from your previous model to the BRAVIA 7. While our displays offer a variety of settings to fine-tune the image to your personal taste, we are delighted that pairing it with your Apple TV 4K in Dolby Vision has unlocked that "nice," high-end visual experience that truly showcases the leap in technology between these two series.

      Thank you for continuing to be part of the Sony family.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    nice choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    salesman was great very happy with the tv qled tvs are heaver, beware when mounting

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LarryN,

      We’re thrilled to hear you’re happy with your BRAVIA 7! We appreciate the feedback regarding the weight of Mini LED QLED models and are glad our team could assist you in finding the right fit for your home. Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 5 out of 5 stars

    Sony hit the target, bullseye

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has really mastered the 2K upscaling to 4K without a hitch.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fatthellcat,

      We could not be more pleased to hear that the upscaling capabilities of your new television are delivering such a seamless and high-quality viewing experience!

      The precision you're noticing is driven by our XR Processor, which utilizes XR Clear Image technology to intelligently analyze and upscale lower-resolution content. By cross-referencing a vast database of textures and patterns, the processor can recreate lost detail and reduce noise in real-time, effectively transforming standard high-definition signals into near-4K clarity. This works alongside the XR Backlight Master Drive, which manages thousands of Mini LEDs to ensure that as the resolution is enhanced, the contrast and brightness remain perfectly balanced and lifelike. We are glad that our commitment to advanced image processing is making every show and movie look its absolute best on your screen.

      Thank you for choosing Sony for your home!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great TV at a very fair price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV. We did not know what we were missing! This TV was a great bargain.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brad,

      We couldn't be happier to hear that the BRAVIA 7 has opened up a whole new world of entertainment for you and that you found such incredible value in your purchase!

      The "missing" details you are now seeing are all thanks to our advanced Mini LED technology, which uses thousands of tiny LEDs to produce brilliant brightness. This is managed by our precision XR Backlight Master Drive, which controls each LED zone with surgical accuracy. This ensures that you see dazzling highlights alongside deep, detailed blacks without any unwanted glow, resulting in a picture that feels incredibly lifelike and textured.

      Thank you for choosing Sony to enhance your viewing experience!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    outstanding tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best tv for the price the brightness is amazing and the quality is 10/10

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hey David, thanks for the 5-star review! Your feedback is important to us, as Sony, we want to always provide you the best.

      The BRAVIA 7 utilizes thousands of mini LEDs that are precisely controlled by the XR Backlight Master Drive™. This technology delivers authentic contrast and provides the brightest ever 4K TV experience by enhancing both black levels and peak brightness.

      Thank you so much for choosing Sony!

      Gus Sony_US

  • Rated 5 out of 5 stars

    Sony-65' Bravia 7 mini LED QLED TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is a great brand and we love the TV. The picture is awesome and the size is perfect!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Angie! Thanks so much for the review and for the kind words about our brand.

      It brings us great satisfaction to hear that the K-65XR70 is a hit in your home! We are so glad the size and the picture quality are exactly what you were looking for.

      Thank you for putting your trust in Sony!
      Warm regards,
      Estefany Sony_US