Customer Ratings & Reviews

Hi there!
We are delighted to hear that you are thoroughly impressed with the excellent picture quality of your BRAVIA 7.

The BRAVIA 7's advanced XR Processor truly brings out incredible detail and vibrant colors in every scene. We appreciate you sharing your positive experience!

Thanks for choosing Sony!
Best regards,
Estefany

Hi BrandonS,

Thanks for the great feedback! We're glad to hear you're enjoying the vibrant colors and smooth interface. As for the minor glare, that can definitely happen in bright rooms, adjusting the Tv position or using curtains can help minimize it. We hope you keep enjoying your setup!
Thanks for choosing Sony!
-Aldair

Hi Moneymoneymibet777,

We're so glad to hear that your Sony BRAVIA TV has impressed you with its spectacularly clear screen and outstanding sound production. Thank you so much for your wonderful 5-star rating—the vivid picture clarity and immersive audio are among the key highlights that set the K65XR70 apart in your home.

Thank you for choosing Sony—wishing you an outstanding day!
DiegoV.

Hi MercedesM!
It's wonderful to hear that you love your new BRAVIA 7! It brings us great satisfaction to hear you had an excellent service experience.

The XR Backlight Master Drive and 4K HDR Mini LED display really work together to create an incredible picture and we're so glad you're happy with your choice.

We appreciate you sticking with Sony!
Best regards,
Estefany

Hi AmelaB,

Great! We're thrilled that you were assisted professionally. You will definitely enjoy the performance of the TV! Thank you for choosing Sony!

-Ralph

Hello CarisaB,
Thank you for sharing your experience with the K-65XR70 TV!
We are very glad to hear that you are finding the response time excellent for your streaming needs, and that the Home Screen was easy to set up, allowing you to quickly enable the convenient voice control feature.

We certainly understand the need to "tweak" the settings to perfect the picture, particularly when watching darker content like nighttime drama scenes.
Try checking the "Picture Mode" and perhaps adjusting the "Gamma" or "Black Adjust" settings in the menu; these adjustments can often help bring out more detail in dark areas without washing out the rest of the image.

We appreciate you choosing Sony!
Warm regards,
Estefany

Hello EkaterinaP,

Thank you for choosing Sony!

We're pleased to learn that you're enjoying the picture quality and response time on your new K65XR70 TV. Your comment about the sound is helpful, and we appreciate you letting us know. If you ever have questions or need a recommendation for a soundbar or audio system, please don't hesitate to reach out.

Best regards,
-Fred

Hi JohnH,

Hello, thanks for sharing your great experience! We're immensely pleased to hear you're enjoying the picture quality of the BRAVIA 7—the XR Processor and Mini LED technology are designed to deliver exactly that kind of 'perfect' image.

We also love hearing that you're able to use the TV's speakers for more than just movies and shows. The TV's integrated audio system is incredibly powerful, and it's great to hear it's a perfect fit for playing music across the house.

Enjoy your cooking and thanks for choosing Sony!

Sincerely,
Jenn | Sony Social Media Team.



We also love hearing that you're able to use the TV's speakers for more than just movies and shows. The TV's integrated audio system is incredibly powerful, and it's great to hear it's a perfect fit for playing music across the house. Your feedback is a great help to others looking for a versatile TV.

Hi AstroBob2001. It is truly wonderful to know that you’re enjoying your new TV, finding it a great improvement over your old plasma, and are pleased with both the built-in speakers and the DVD playback. We hope you keep enjoying it!. Thank you so much for choosing Sony. -Milton.

HI ConnieS,

We're glad to hear your BRAVIA 7 Mini LED QLED has a great picture that is perfect for watching football! We hope you have amazing experiences with it.

Enjoy the games! Best regards, Eliab.

Hi MicheleM, We're glad that you're enjoying the picture and sound quality of your TV. We appreciate your feedback and thank you for choosing Sony. Erin

Hello JamesK,

Thank you for choosing Sony!

We’re thrilled to hear that you had an amazing experience with Best Buy’s service! It’s wonderful that our team was able to assist you in choosing the ideal TV to fulfill your requirements. The K65XR70 is a fantastic selection, and we hope it provides you with joy and entertainment for many years to come. Thank you for your kind feedback, and we can’t wait to serve you again in the future!

Best regards,
-Fred

Hello SheilamE, thank you so much for your 5-star review! We are excited to hear thar the BRAVIA 7 made a great first impression and lived up to expectation once it was set up. It's great to know the installation and setup went smoothly and that you're enjoying the stunning picture quality. We appreciate you choosing Sony! Sincerely, -Jenn.

Thank you for your fantastic review, Dennie!

We are so pleased to hear that your new K65XR70 television fits perfectly in your living room. It's truly rewarding to know that you find the picture quality to be outstanding. We designed this TV to deliver a premium visual experience, and it brings us great satisfaction to know we've succeeded.

Thank you again for choosing Sony and for sharing your experience.

Best regards, Gus, Sony Social Media Team

Hi KariO, thank you so much for taking the time to share this!
We are delighted to hear how fantastic your experience has been, right from the smooth purchase process to setting up your new BRAVIA 7.

It's especially great to know that the picture is gorgeous and looks so clear, even with that tricky light coming from your bay window! That excellent clarity is thanks to features like our XR Backlight Master Drive technology, which works hard to keep the picture vibrant and detailed no matter the light in your room.

We appreciate you choosing Sony!
Best regards,
Estefany

Hi GloriaL,

Thanks so much for the 5-star review! We're delighted to hear you're enjoying the great picture and sound quality of your TV, and it's wonderful that it pairs so well with your Sonos system. The Acoustic Multi-Audio+ feature of the K65XR70 is designed to deliver immersive sound, and we're glad you're able to enhance that experience even further.

Thanks for choosing Sony, and have a beautiful day!
DiegoV

Hi JonathanK,

We are absolutely thrilled to hear that you're enjoying the picture and sound quality on your new BRAVIA 7 and that you find it to be "unbelievable." That's exactly the kind of immersive home entertainment experience we strive to deliver.

Thanks for choosing Sony!

Sincerely,
Jenn | Sony Social Media Team.

Hi JanetP, Awesome! We're thrilled to hear that the installation went smoothly. It's great to know that you are enjoying the crisp and clear picture quality, as well as the realistic flesh tones of your BRAVIA 7. We're also glad that the TV size is perfect for your room. We greatly appreciate your feedback about using both remotes to turn on the TV. We'd love to know more about the problem you're having and help you out. Please email us at socialsupport@am.sony.com with the following details and so we can get more information and assist you further.

Name:
BestBuy Username:
Model Number:
Issue/Concern:
Telephone Number:

We're looking forward to your message and thanks for choosing Sony!

Best regards,

Romeo

Hi LeeS,
That's fantastic to hear! We're thrilled the 65" BRAVIA 7 Mini LED is providing such an awesome experience with its crisp picture, minimal glare, and easy navigation. Enjoy your new TV!
Thanks for choosing Sony.
-Eliab

Hi CarolK, we're glad you love the picture quality of your new TV! Thanks for choosing Sony. ~Earl