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Customer Ratings & Reviews

$1,199.99
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Comp. Value: $1,699.99

Customer reviews

Rating 4.7 out of 5 stars with 383 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the exceptional picture quality and brightness of the 65" class BRAVIA 7 Mini LED QLED 4K UHD Smart Google TV (2024), along with its ease of use and impressive black levels. The Mini LED technology is also praised for its brightness. Some customers have noted concerns regarding the remote control, reflections, connectivity options, number of HDMI ports, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 383 reviews
  • Rated 5 out of 5 stars

    TV replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were really great! TV is great, except it keeps disconnecting from the Internet.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PennyW, Thank you for your 5-star review! We're thrilled to hear that you had a great experience with the installers and that you're enjoying your new Sony Bravia 7 TV. If the Wi-Fi signal on your TV drops or intermittently disconnects, please follow the troubleshooting steps on the link below:

      https://www.sony.com/electronics/support/articles/00184183

      If the issue also occurs when connected via wired connection, please follow the additional troubleshooting steps on this link:

      https://www.sony.com/electronics/support/articles/00151038

      If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Sam Sony_US

  • Rated 5 out of 5 stars

    One of the best, if not the Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best TV in this price range if not the best.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlixS, Thank you for your 5-star review! We're thrilled to hear that you consider the BRAVIA 7 one of the best TVs in its price range. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Good Deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and easy process. Enjoyed shopping at Best Buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mychoice,

      Thank you for the 5-star rating! We're glad to hear that you enjoyed shopping with us! Thank you for choosing Sony!

      -David Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Bright Light

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice TV, great in high light situations. Performing well on PS5 for 4k 120.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Womack, Thank you for your positive feedback on the Sony BRAVIA 7! We're thrilled to hear that you're enjoying the TV, especially its performance in high light situations and its capability to handle 4K at 120Hz on the PS5. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman was patient and very knowledgeable. We are enjoying the new TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Proudnanny, Thank you for your wonderful review! We're thrilled to hear that you had a positive shopping experience and that you're enjoying your new BRAVIA 7. Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Not such a perfect picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the quality picture that I expected, nothing like an oled

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, RLLL,

      Thanks for the review! Comments and feedback is well received as Sony strives to deliver the best quality products. Keep in mind you can take advantage of the picture settings to find the option you like the most, so you can enjoy your content the way that you deserve to, and with Acoustic Multi-Audio, sound positioning tweeters will produce wider, elevated sound that matches the picture you see.

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Rated 4 out of 5 stars

    Viewing angle limited

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⁹great picture IF you're right in front of screen. For my situation it's fine. For a larger group, I'd have reservations as the viewing angles are quite narrow!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesF, thank you for sharing your experience! We're glad to hear that you're enjoying the great picture quality of your Sony BRAVIA 7 TV. When it comes to viewing distance, the recommended distance for watching a 4K TV is 1.5 times the TV's vertical screen size. You can find more information about recommended viewing distance here: https://www.sony.com/electronics/support/articles/00008601?utm_source.
      While your BRAVIA 7 TV does not feature X-WIDE ANGLE or X-ANTI REFLECTION, you may find this link helpful for adjusting the picture quality to improve your viewing experience: https://www.sony.com/electronics/support/articles/00190409?utm_source.
      We hope this information helps! If you need further assistance, we’d be happy to contact you directly. Please email us at socialsupport@am.sony.com with the following details so we can assist you better:
      Full Name
      Best Buy Username
      Telephone Number
      Additional Information regarding your experience with your K65XR70

      Best regards,
      Maria Sony_US

  • Rated 5 out of 5 stars

    Bravia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is the best! Fast delivery, knowledgeable sales representatives.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dude, Thank you for your wonderful review! We're thrilled to hear that you had a great experience with the fast delivery and knowledgeable BestBuy sales representatives. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    5 star product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 star, great apps to stream and watch shows and movies. Fits the space perfectly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LitaH, That's awesome, Mikey! We're thrilled to know that you are having an enjoyable experience with your BRAVIA 7 and it fits in your space perfectly. Thank you very much for your purchase and for choosing the best brand, Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Sony clear!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony always a must buy for best tv quality and picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ziggy,

      You made the right choice! We're glad that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 4 out of 5 stars

    Sony 65" mini led tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love tv but not as good of picture as expected. Do your owe compare of sony tvs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ArthurD,

      Thanks for sharing your review and experience with the BRAVIA 7. Your feedback is greatly appreciated. For optimum performance, make sure that the software version of the TV is up-to-date. You may find this link helpful:

      https://www.sony.com/electronics/support/articles/00028577

      Picture quality may vary depending on the source content. You have the option to adjust the settings of the TV to fine-tune the picture quality depending your needs. For more information, please refer to these links:

      https://helpguide.sony.net/tv/lusltn1/v1/en-003/01-03-09_01.html

      https://www.sony.com/electronics/support/articles/00245141

      Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

      Thanks for choosing Sony!
      -Ralph Sony_US

  • Rated 4 out of 5 stars

    It’s good not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture isn’t as good as my Samsung . Picture quality is the only negative.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Goblue,

      Thanks for sharing your review and experience with the Sony BRAVIA 7. Your feedback is greatly appreciated. For optimum performance, make sure that the software version of the TV is up-to-date. Picture quality may vary depending on the source content. You have the option to adjust the settings of the TV to fine-tune the picture quality depending on your needs. You may find this link helpful:

      https://www.sony.com/electronics/support/articles/00190409

      Hope this helps. In case you need further assistance, please contact our product support team via phone call or chat through this link:

      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

      Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best tv I have ever purchased. I love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DougZ,

      You made the right choice! We're glad that you are enjoying the performance of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 1 out of 5 stars

    Sony Mini LED

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was a disappointment. Best Buy presented Sony as a recommended option due to its new chip and upscaling potential. I found the picture to be acceptable but inferior to similarly priced LG products. Furthermore, the TV failed after 13 months and Best Buy and Sony offered no recourse despite paying $1,800 for a 65” LCD TV. Sony used to be rock solid. It is now overpriced mediocrity. I recommend staying far away from their products as their positive reviews are suspect and likely endorsed.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Triffle,

      We are very sorry to hear about your experience with your Sony - BRAVIA 7. This is certainly not the level of performance or long-term reliability we want for our customers, and we understand your frustration—especially given your history with Sony products.

      We would like to personally review the details of your situation to see how we can better assist you. Please email the information listed below to us at socialsupport@am.sony.com:

      Full Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue/Concern:

      Thank you for bringing this to our attention and for considering Sony. We look forward to hearing from you soon.

      Regards,
      Dominick Sony_US

  • Rated 4 out of 5 stars

    Nice upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice quality, the only downside (for me at least) is that it cannot control the audio receiver

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pandaru,

      Thank you for your feedback! We're glad to hear you're enjoying the quality of your Sony BRAVIA 7 Mini LED QLED. We understand how important it is to have seamless control over all your devices, and we appreciate you sharing that concern. Thank you for choosing Sony! -Maria Sony_US

  • Rated 1 out of 5 stars

    65” Sony Bravia 7 blank screen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    65” Sony Bravia 7 worked great for a couple days, then out of nowhere the screen went blank. Tried unplugging and plugging in and a factory reset. Neither worked. I can hear the initial setup audio, but there’s no picture. Waiting for the geek squad. Someone will be here to check it out in a couple days. The TV I replaced never had a problem and I figured spending the extra money on a reputable brand that I would avoid stuff like this. I can’t tell you how frustrating this is to buy a nice new TV for the family for Christmas and now we have to spend the holidays without a TV. I should have just went with a cheap brand like Hisense.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NickS,

      Thank you for sharing your experience, and we sincerely apologize for the inconvenience this has caused, especially during the holiday season. We understand how frustrating it can be to face issues with your new Sony BRAVIA 7.

      It’s good to hear that someone is coming to assist, but if you need any further help or guidance in the meantime, please don't hesitate to contact us directly. Email the following information to socialsupport@am.sony.com. Apologies if you've already shared this information with customer service — we just want to ensure we have your most accurate details:

      Full Name:
      Best Buy Username:
      Telephone Number:
      Additional Information regarding your experience with the BRAVIA 7.

      We're here to help and ensure you get the best possible experience with your Sony BRAVIA 7.

      Sincerely,
      Maria Sony_US

  • Rated 3 out of 5 stars

    Not as expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected from Sony, even after seeing it in the store. My 9 year old Samsung looked and worked better, but it was showing its age. Even the lesser priced, year earlier Sony (that was delivered by mistake) was better picture and features. So, do more research.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Klaus,

      Thank you for your feedback. We're truly sorry to hear that your experience with the BRAVIA 7 did not meet your expectations. This is certainly not the outcome we strive for, and we would appreciate the chance to better understand the issue you're facing and provide assistance.

      If you're willing, we would like to reach out to you directly. Please send the following information to socialsupport@am.sony.com so we can ensure we have the most accurate details:

      - Full Name:
      - Username:
      - Telephone Number:
      - Model Number:
      - Issue/Concern:

      We apologize for any inconvenience this may have caused. We look forward to speaking with you and working towards a resolution.

      Thank you for bringing this to our attention.

      Best regards,

      Romeo
      Sony Social Support Sony_US

  • Rated 3 out of 5 stars

    Good TV, Complex Streaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is fine, but the google tv is difficult to work with. Plus it is not providing streaming access to the cable channels we prefer, despite what the Best Buy salesman said. We may have to buy additional secondary market streaming services to access the channels we prefer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StephenV, Thank you for your feedback on the BRAVIA 7 TV. We're glad to hear that you find the TV itself satisfactory. We apologize for the difficulties you're experiencing with Google TV and the streaming access to your preferred cable channels. To assist you more effectively, please specify the apps or streaming services you are attempting to access. Email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      We appreciate your patience and understanding. Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Sony NO Xfinity Stream

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice tv however if I could stream Xfinity without going thru a fire stick it would be better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi QueenBee,

      Thanks for sharing your review and experience with the BRAVIA 7 TV. Your feedback about the Xfinity app is greatly appreciated. Unfortunately, the Xfinity streaming app is currently not available on this TV. Aside from connecting an external HDMI device that supports the app, you can also use the built-in Chromecast feature to cast the content from the Xfinity app on your mobile device to this TV. For more information, please refer to this link:

      https://helpguide.sony.net/tv/lusltn1/v1/en-003/05_04.html

      Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

      Sincerely,
      -Ralph Sony_US

  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    TV TOO CLOSE TO WALL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    REALIZED WHEN TV WAS INSTALLED IT WAS TOO CLOSE TO WALL TO PLUG IN EXTRA GAME FEATURES

    No, I would not recommend this to a friend