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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 332 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 332 reviews
  • Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size perfect. Clarity and resolution are amazing. Greatly sound without additional assistance

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SueP!
      Thank you for your feedback! We are delighted to hear that the size of the K-65XR80M2 is just right for you and that you’re impressed with its clarity and resolution.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Ms. Cindy Lueckemeyer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new Sony TV is fabulous. Great color and sound. Enjoying it immensely.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cindy,

      We could not be more pleased to hear that your new Sony BRAVIA 8 II is fabulous and that you are enjoying it immensely!

      We put a great deal of effort into ensuring both the great color and sound meet the highest standards, so your feedback is truly appreciated.

      Thank you for choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is amazing! Sound is great. VERY HAPPY with this purchase!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, MichaelY!

      We are absolutely thrilled to hear that you are VERY HAPPY with this purchase of the K-65XR80M2 television! It's wonderful to know that you find both the picture amazing and the sound great.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Superb tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Somy is the only brand I will be buying from now on. The pictures quality is next level and the software is fast. I also have a lower Sony model that bears any samsung or LG ive had. 10/10

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JoshW,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you’re enjoying the Sony K65XR80M2 TV and that its picture quality and fast software are making such a positive impression. Your loyalty to Sony truly means a lot, and it’s fantastic to know you’re experiencing the best our brand has to offer.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Sony Bravia. I purchased my fist one from Best buy 17 years ago. This thing has an awesome picture and sound. Purchase this TV and I assure you it won't disappoint.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EarlK,

      Thank you for the amazing 5-star review! We're so honored to hear that this is your second Sony BRAVIA and that your first one lasted an incredible 17 years. That's a true testament to the quality and durability we strive for. We're thrilled that you're loving the awesome picture and sound of your new BRAVIA 8 II and that you're confident enough to recommend it to others.

      Thank you for being part of the Sony family!

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Tv review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Informed salesperson. Would buy again if in the market

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonathanP,

      It brings us great satisfaction to hear that you think the Sony BRAVIA 8 II is a great TV and that you would consider buying it again. That level of confidence and loyalty means a lot to us.

      We really appreciate you trusting Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia 8 II Oled

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Clear and crispy picture. Easy to set-up and connect to soundbar system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tadpole,

      That's wonderful feedback! We are delighted to hear you find the 65" BRAVIA 8 II OLED a great TV and that you are enjoying the clear and crisp picture. We are also pleased the setup and connection to your soundbar system was easy.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia 8 mark 2 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony Bravia 8 ‘mark 2 by far the best tv I already had

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DeanL,

      Thank you for choosing Sony!

      We couldn't be happier to hear that the K65XR80M2 TV stands out as the best TV you’ve had. It means a lot to us that our product continues to deliver an exceptional experience for you.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    New purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    65 inch Sony TV and sound bar has an excellent picture and sound. We are very pleased with our experience at Best Buy, from the purchase to the installation. Thank you!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JenniferH,

      We're so glad to hear that. Thank you for sharing your perfect 5-star rating and letting us know how much you’re enjoying your Sony BRAVIA TV and sound bar. With the combination of vibrant 4K picture and immersive sound, your setup truly elevates home entertainment. Keep enjoying your Sony TV!

      Thank you for choosing Sony—wishing you an outstanding day!
      DiegoV. Sony_US

  • Rated 5 out of 5 stars

    Best TV I’ve ever owned

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I’ve ever owned. Upgraded from a 2017 Sony A1E 1st-gen OLED and I can’t believe how much the OLED panels have improved over the past 8 years… I can finally watch media in HDR or Dolby Vision and see everything in dark scenes.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JT021,

      Thanks for these truly fantastic five stars!

      We're absolutely happy to hear you're enjoying your new BRAVIA 8 II that much—and you even consider it the "Best TV you've ever owned."

      Your experience really highlights the incredible advancements in OLED technology. Upgrading from your 2017 Sony A1E (which was a groundbreaking TV in its time!) and noticing such a significant improvement in HDR and Dolby Vision performance, especially in dark scenes, speaks volumes about the progress we've made in OLED panel technology and our XR Processor over the past eight years.

      We're delighted that you can now see every detail in those challenging dark scenes, fully realizing the potential of modern HDR content.

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Rated 5 out of 5 stars

    Another great Sony TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always preferred Sony TVs for their quality build & great picture. This TV by far has surpassed all the rest!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ksprairie,

      That's fantastic to hear! We are delighted that the BRAVIA 8 II OLED has surpassed your already high expectations for Sony quality and picture.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 5 out of 5 stars

    Confidence in a purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, our second Sony, the first one we had over 10 yrs. never a problem, the quality spoke for itself. SONY. We were going to put this one in the family room, when we were going to look for a replacement the only TV we were going to shop for was only Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JosephD,

      We are incredibly honored to be the only brand on your shopping list! Hearing that your first Sony TV lasted over 10 years with no issues is the best compliment we could receive. We designed the BRAVIA 8 II with our latest QD-OLED technology and AI-powered XR Processor to ensure that same legendary reliability is matched by a truly next-generation picture.

      Thank you for being a loyal part of the Sony family for over a decade!

      Best regards,

      Eliab Sony_US

  • Rated 5 out of 5 stars

    Best Picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is excellent. Sounds like all tv's needs help.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PhilipB,

      It's a true pleasure to hear that you find the picture quality of the Sony BRAVIA 8 II to be excellent. Delivering stunning, high-definition visuals is our primary goal, and we are delighted that you are enjoying your viewing experience.

      We really appreciate you choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Beautiful picture!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is perfect! The picture is so clear and the colors look anazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MeganR,

      Thank you for choosing Sony!

      We're honored to hear that your K65XR80M2 TV is perfect for you, with clear picture quality and amazing colors. It’s rewarding to know our product brings such vibrant and enjoyable viewing to your space. Thank you for sharing your wonderful feedback!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of the picture. Purchase sound bar and it compliments the experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CindyH,

      We are beyond pleased to hear that you love the picture quality of the Sony BRAVIA 8 II! It is also wonderful that your separate sound bar purchase perfectly complements the viewing experience. We design our products to work seamlessly together for a truly immersive setup. Thank you for the great 5-star review and for choosing Sony!

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Maximum Television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is Wonderful!!! I saved 2 years for a top end Sony and it was worth it!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HerbD,

      That is fantastic news! We are absolutely thrilled to hear that your dedication paid off and that you find the 65" BRAVIA 8 II OLED TV to be wonderful. Enjoy the stunning picture quality you deserve!

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Bravia 8 II is spectacular!

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best OLED you can buy from Sony! Cannot beat the processing of Sony. Acts like a Master series and does not dissapoint.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JustinH,

      Thank you for choosing Sony!

      We’re honored to hear that the K65XR80M2 has delivered such an exceptional experience, with performance and processing power that reflect the quality of our Master Series. Your feedback reaffirms our commitment to providing the very best in innovation and picture excellence. Enjoy your new TV!

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    Good but an Issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love the color and audio, I did purchase a Sony Soundbar but i find myself turning it off in favor of just using the TV speakers they are that good. The only complaint I have is that after I have been watching a movie or show for a while it develops a lag, small pauses or freezing up, sometime with the audio goin Iut of sync. Not sure why this is happening. If i turn the TV off for a minute the problem goes away, very annoying. So if your reading this Sony please tell me how to resolve this. Thank you, Troy B.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Troybevier,

      We are thrilled to hear that you are enjoying the color and the impressive audio quality of the BRAVIA 8 II TV. We appreciate your support, and we want to ensure your viewing experience is seamless and uninterrupted.

      To address the performance lag and audio sync issues you described, we recommend performing a power cycle. This process refreshes the system and helps clear out minor software glitches. Simply unplug the TV from the power outlet, wait for approximately 2 minutes, and then plug it back in.

      Additionally, ensuring your TV is running the latest software can often resolve synchronization issues. You can check for any pending updates by navigating to Settings > System > About > System software update.

      If the issue persists after these steps, please contact our dedicated technical support team through the link below so we can provide further personalized assistance:

      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

      Thank you for choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture and sound even without a soundbar although I plan to get that later to get full immersion. Very happy how it looks in my family room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, GrantS!

      We are delighted to hear that you are happy with the beautiful picture and sound of your K-65XR80M2 television. It is wonderful to know that it looks great in your family room, and we are pleased that you are enjoying the immersive experience the TV provides on its own.

      Thank you again for choosing Sony and for sharing your experience.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 4 out of 5 stars

    Good Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is one of the clearest and sharpest sets I have. It is by far the best set I have owned. The only downside, initial internet connection tends to take several minutes everytime the tv is first turned on. I would recommended it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi David! Thank you for sharing your wonderful feedback about the BRAVIA 8 II! It brings us great joy to hear that you consider it the best TV you’ve owned and we truly appreciate your recommendation.

      We understand your concern regarding the initial internet connection time. We continuously strive to enhance our products, and your input is valuable in that process.

      The BRAVIA 8 II features stunning 4K HDR clarity and vibrant colors, designed to bring your favorite content to life like never before.

      If you have any further questions or need assistance, please don’t hesitate to reach out to our technical support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US