Customer Ratings & Reviews

Thank you so much for sharing your wonderful feedback, Akitaman! We couldn't be happier to hear that you’re enjoying the K65XR80M2’s vibrant, lifelike colors and true-to-life picture quality. Our advanced Cognitive Processor XR™ is designed to deliver immersive images with remarkable color accuracy and depth—just as you described. It’s also fantastic to know that the setup process was seamless with your Sony receiver and PS5. We strive to make every aspect of your experience effortless, so you can spend more time enjoying your favorite movies, shows, and games. Thank you for choosing Sony for your home entertainment!

Best regards,
Gus
Sony Social Media Team

Hello BlateR,

Thank you for choosing Sony!

We're absolutely delighted to hear that the K65XR80M2 is the best TV you've ever owned and that its picture quality is worthy of five stars. Thank you for taking the time to share your wonderful experience—we truly appreciate it.

Best regards,
-Fred

Hello StevenS,

Thank you for this brilliant review!

We're delighted to know you're enjoying the amazing performance of your Bravia 8 II and that the combination with the Bravia Bar 9 is creating an awesome, immersive experience for you. It's truly rewarding to hear our technology is delivering such an impact!

Thanks for choosing Sony!

Sincerely,
Jenn.

Hi KyleB, thank you so much for your wonderful feedback! We are truly honored to hear that you are enjoying the brightness and clarity of the BRAVIA 8 II. It's fantastic to know that the immersive experience our TV offers has made such a positive impact on your viewing sessions.

With features such as advanced HDR and cutting-edge picture processing, we strive to deliver unparalleled quality for every moment you spend in front of your screen.

Thank you for choosing Sony!
Best regards,
Estefany

Hi Redsfan,

Thank you for the fantastic 5-star review! It's a true pleasure to hear that you're loving the accurate real-world colors and overall slim design of the Sony - 65" Class BRAVIA 8 II! We put a lot of effort into making that this TV delivers not only a cinematic experience but also that look beautiful from every angle.

We really appreciate your support, and thank you for choosing Sony!

Best regards,
Dominick

Hi AnnetteH,

Thanks for sharing your positive experience! We're thrilled to hear you're enjoying the BRAVIA 8 II, and it's great to know you received a great service at the store. Your feedback means a lot and is a great encouragement for the team.

Enjoy your new TV, and thanks for choosing Sony!

Sincerely,
Jenn | Sony North America.

Thank you for the fantastic review, MikeH!

We are absolutely thrilled to hear that you are impressed with the high-quality picture of your K-65XR80M2! There is no greater compliment than knowing you are recommending our TVs to others—thank you so much for your support and for spreading the word.

We hope you continue to enjoy the stunning visuals of your Bravia for a long time to come. Welcome to the Sony family!

Best regards,

Gus, Sony Social Media Team

Hi MichaelB,

Thank you for choosing Sony!

It makes us really happy to hear that the K65XR80M2 TV provides excellent picture quality and a straightforward setup process. We’re glad that these features contribute to an enjoyable and seamless entertainment experience for you. Your recommendation means a lot to us, and we’re pleased to know this model continues to meet your expectations.

Best regards,
-Fred

Hi MichaelA!
It brings us great joy to hear you’re loving the BRAVIA 8 II!
The vibrant picture and clear sound really help bring your favorite shows and movies to life. Plus, setting it up and mounting it on the wall is straightforward, so you can get right to enjoying your new TV.

Thank you for choosing Sony!
All the best,
Estefany

Hi Jorge,

Thank you for your wonderful review! We couldn't be happier to hear you're loving your Sony - BRAVIA 8 II and that it's a great TV for watching movies. We designed this model with movie lovers in mind, so it's fantastic to know we hit the mark for you.

We truly appreciate you recommending it! Thank you for choosing Sony.

Best regards,
Dominick

Hi ThomasD,
We are very glad to hear that you're happy with the picture and sound quality of our BRAVIA 8 II.

The BRAVIA 8 II was designed with the XR Processor™ with AI technology that intelligently enhances every scene in real-time, boosting color, contrast and clarity.

Thanks for choosing Sony!
Best regards,
Estefany

Hi PaulB,

We are glad you are enjoying the 4K picture on your BRAVIA 8 II! To improve older standard definition content, we recommend going into the "Clarity" settings and ensuring "Reality Creation" is set to Auto or a manual level of about 20, which helps intelligently restore lost detail. You can also try setting "Random Noise Reduction" and "Digital Noise Reduction" to Low to smooth out graininess often found in older movies without losing the cinematic feel.

Thanks for choosing Sony. 

Best regards,

Eliab

Hi Jjiowa, thank you for the fantastic review! We're honored to hear you're loving the outstanding picture quality and impressive brightness of the Sony - BRAVIA 8 II. It's great to know the sound performance and customization options are also enhancing your viewing experience. This TV was designed to deliver cinematic visuals and immersive audio, all tailored to your preferences. Thanks for being part of the Sony family! Best regards, -Dominick

Hello PaulK,

Thanks for the great review! We're so glad to hear the beautiful picture on your Bravia 8 II is standing out. It's totally normal to take some time getting to know all the features, and we're here to help if you have any questions along the way, don't hesitate to contact us at https://us.esupport.sony.com/support/s/support-contact?language=en_US

Thanks for choosing Sony!

Sincerely,
Jenn.

Hi K2020,

We are very glad to hear you are enjoying the TV's performance. We also appreciate you sharing your candid thoughts regarding the remote. Your feedback is valuable, and we will certainly share this comment with our product team as we continuously work to improve every aspect of the user experience.

We hope you continue to enjoy the exceptional picture quality of your new BRAVIA 8 II.

Thank you for choosing Sony!

Regards,
Dominick

Hi TyroneT!
We are thrilled to hear that you're so happy with your new BRAVIA 8 II and that you're glad you made the switch. It's truly rewarding for us to hear it's the "best TV ever" for you.

The XR Processor with AI technology and the QD-OLED display really make for an incredible picture and we're so glad you're enjoying it.

We appreciate you choosing Sony!
Best regards,
Estefany

Hi ShawnF,

Thank you for the 5-star review! We're really happy to hear how much you're enjoying your new Sony - BRAVIA 8 II. It's fantastic that you're experiencing the crystal clear picture quality, especially after making the switch to Sony. The BRAVIA 8 II features an XR Processor with AI that intelligently enhances every scene for lifelike detail, and with XR Triluminos Max, it can reproduce a billion vibrant, real-world colors for a truly immersive viewing experience.

Thank you for choosing Sony!

Regards,
Dominick

Hello OscarB,

Thank you for choosing Sony!

We're thrilled to hear that the K65XR80M2 TV offers a fantastic picture, is easy to navigate, and fits perfectly in your family room. Your feedback motivates us, and we hope it continues to enhance your viewing experience for the whole family! Thank you for sharing!

Best regards,
-Fred