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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 334 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-334 of 334 reviews
  • Rated 5 out of 5 stars

    Sony Bravia

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picture is really good . still figuring all the settings , im sure there are so many I haven't even tapped into. i am very happy with this purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KKmccurdy,

      That is fantastic to hear! We are glad you are enjoying the excellent picture quality of your new BRAVIA 8 II OLED TV and the endless possibilities of the settings.

      Thanks for choosing Sony. Best regards, Eliab sony-global

  • Rated 5 out of 5 stars

    Oh my, the Picture!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh my, the Picture! We see things we have not before! Colors are so true! Would love to sie a 75''

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TomL!
      Thank you for your wonderful feedback! We are really happy to hear that the picture quality and true colors are making such a great impression. When the time comes to explore the 75'' K-65XR80M2, we’re confident it will deliver an even more immersive experience.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 3 out of 5 stars

    Sony Problems.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Sony TV I have purchased from Best Buy and this TV is only a month old and already having problems. First one only lasted 1-1/2 years. Best pictures of any TV when they play. I got talked into buying this Sony, I sould have went with LG.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RickyG,
      Thanks for sharing your feedback with us. We're really sorry to hear about the issues you're having with your K-65XR80M2 TV.

      We want to make sure you get the best experience possible, so we recommend reaching out to our technical support team. They can help troubleshoot the problem and find a solution for you.

      Please use the contact information provided here: https://www.sony.net/support-contact

      We really appreciate you giving Sony a try and letting us know about your experience.
      Warm regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Sony has another winner!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This display has incredible image quality! The colors are fantastic without being over-saturated. And the renowned Sony image processing is there as well to provide a very pleasing and ultra-accurate image.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, KBJSR,

      Thanks for the review and the 5-stars rating! We are delighted to hear how much you are loving your brand new BRAVIA TV! Experience a cinematic OLED picture unlike any other. Witness stunning contrast and billions of quantum dot colors, beautifully illuminated with our highest OLED brightness, all intelligently powered by our XR Processor with AI technology. Complemented by a sleek design and rich sound emanating from the screen, everything you watch will feel like a captivating cinematic event.

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Top notch TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love our new TV. Great picture and sound. The quality is outstanding. Has sooo many options. Happy with our purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Home,

      We are immensely pleased to hear that you are absolutely loving your new TV. It’s fantastic to know that the outstanding picture quality and immersive sound of the BRAVIA 8 II are making such a big impression, and we’re glad you’re having fun exploring all the different options it offers.

      Thank you for making Sony the centerpiece of your home entertainment experience.

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Sony, once again impresses !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd Sony big screen tv I’ve bought over the years. Dependable quality. Great picture, vivid colors, great contrast, simplistic controls. All in all a fantastic tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ScottM!
      Thank you for your feedback. We are delighted to hear that the K-65XR80M2 TV continues to fulfill your expectations with its dependable quality, great picture, vivid colors and simplistic controls.

      Thank you for putting your trust in Sony!
      Warm regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Sony TV review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding picture quality...geek squad on top of their game..came out and set my system up and answered all of my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bravia 8#2

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, when you have a wifi hdmi gemeni air box that plugs into the hdmi. Just reset the box, if the sinc is off with the audio video

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidF,

      We’re happy you’re enjoying the BRAVIA 8 II! If audio sync issues persist with your external box, try enabling the A/V Sync feature in the TV’s audio settings for a seamless experience.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Rated 5 out of 5 stars

    Sony TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with this product I actually ordered and got the 55" version of this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new 65 “BRAVIA 8 II OLED tv. THE COLOR AND SOUND IS GREAT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture. the color is amazing. great geek squad delivery

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    sony tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good tv. The quality of the picture is very nice, the sound is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony Bravia

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Sound could be better. App is helpful.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TishaC,

      We’re thrilled you’re enjoying the class-leading picture quality and finding our app helpful! For an even more immersive experience, you might consider adding a Sony BRAVIA Theater soundbar, which syncs with your TV to create a truly cinematic soundstage. Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Rated 4 out of 5 stars

    So so TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed in the quality of the picture. I should have done more research.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarkS,

      Thank you for choosing the BRAVIA 8 II and for sharing your initial impressions with us. While we are glad to see a 4-star rating, we want to ensure you are completely satisfied with your purchase. This television offers extensive customization options designed to enhance the picture to your specific preferences, ranging from clarity to color vibrancy. To help you unlock the full potential of your display, we recommend exploring our detailed guide on adjusting the picture settings here:

      https://helpguide.sony.net/tv/musltn1/v1/en-003/contents/TP1001675534.html

      Beyond internal settings, the quality of the signal being fed into the TV is crucial for a premium experience. We recommend ensuring that you are using high-speed HDMI cables capable of supporting full 4K resolution, as older cables can often bottleneck the picture quality. Additionally, if you primarily use streaming services, please ensure your TV is located within 25 feet of your wireless router. Streaming 4K content requires a high-bandwidth, stable connection; if the signal is weak, the app may automatically drop the resolution to prevent buffering, which significantly impacts visual clarity.

      We are confident that these adjustments will provide the high-quality visual experience you expected from a BRAVIA television. Thank you for choosing Sony!

      Regards,
      Dominick Sony_US