Customer Ratings & Reviews

Hi Hughysses1811,

We are thrilled to hear that the BRAVIA 8 II lived up to the hype! It is wonderful to know that after trying other sets, you’ve found the flagship picture quality and AI-enhanced processing of our newest OLED to be worth the splurge.

Thanks for choosing Sony.

Best regards,
Eliab

Hi RitaH!
Thank you for your feedback on the K-65XR80M2 TV. We are delighted to hear that you're impressed with its picture quality and built-in speakers!

We appreciate you choosing Sony!
Best regards,
Estefany

Hello Diane,

Thank you for choosing Sony!

It brings us great joy to hear that your K65XR80M2 TV delivers a beautiful picture and exceeds what you were looking for. Knowing that the TV goes beyond your expectations encourages us to keep delivering quality and innovation. We’re delighted to be part of your entertainment experience and are here to support you anytime.

Best regards,
-Fred

Hi MikeV,

It’s rewarding to hear that you’ve chosen to stay with the Sony family for your latest upgrade! There is no higher compliment than replacing a Sony with a Sony, and we are so glad the BRAVIA 8 II is the best TV you’ve ever owned. We designed this QD-OLED to bring that perfect harmony of pure blacks and Acoustic Surface Audio+ right into your living room, and it's fantastic to know both the picture and sound are hitting the mark for you.

Thank you for trusting Sony.

Regards,
Dominick

Thank you for sharing your fantastic review, Laura!

We are absolutely thrilled to hear how much you love the performance of your new K-65XR80M2 television! Your description of the picture as having "brilliant color," "awesome depth and clarity" perfectly captures the viewing experience we aim to deliver with our premium technology.

We are also glad to hear that you are enjoying the wonderful soundbar and that the installation by the Geek Squad went smoothly. It is encouraging to know that our retail partners are delivering a seamless experience.

Thank you again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi Crex,

We are thrilled to hear that your new BRAVIA 8 II is living up to being the best 65-inch TV you've owned! It’s also wonderful to know that the Best Buy installation team provided such professional and knowledgeable service to get everything set up perfectly.

Thanks for choosing Sony.

Best regards,

Eliab

Hi LINDAK!
Thanks so much for sharing your review with us.
It is fantastic to know that you are seeing every detail with such clarity on your K-65XR80M2!

This model features our XR Contrast Booster and XR Triluminos Pro, which work together to produce deep blacks and billions of accurate colors.

We appreciate you choosing Sony!
Best regards,
Estefany

Hi SharonH,

We are honored to hear that your new TV is the perfect fit for your living room! It is wonderful to know that the installation process was seamless and that you are enjoying the vivid picture colors above your mantle. We hope it brings many hours of beautiful entertainment to your home.

Thank you for making Sony part of your home entertainment.

Regards,
Dominick

Hi JeffO,

We are thrilled that your BRAVIA 8 II is delivering a fantastic experience and that you're impressed with the picture quality! It’s great to hear that everything looks exactly as you imagined on your new OLED.

Thanks for choosing Sony.

Best regards,
Eliab

Hi JohnJ,
Thank you for your feedback on your K-65XR80M2. We're happy to hear you’re enjoying the picture quality, but we’re sorry to learn about the issues you’re experiencing with the channels.

To help resolve these problems, please try the following steps:

-Press and hold the power button on your remote control for about five seconds to restart the TV. If the issue persists, unplug the TV's power cord, wait for two minutes, then plug it back in.

-Ensure your TV is connected to the internet. Go to the Help menu on your TV to check for and install any available software updates.
Find detailed instructions on this link: https://www.sony.com/electronics/support/oled-tvs-android-bravia-8-ii-xr80m2-/k-65xr80m2/software/00354083

If these steps don't resolve the problem, please contact our support team for further assistance. We're here to help and want to ensure you have the best experience with your Sony TV.

Consult Sony support here: https://www.sony.net/support-contact

We value your input. Thanks for choosing Sony.
Warm regards,
Estefany

Hello CrazyMike,

Thank you for choosing Sony!

It brings us great joy to hear that the picture quality, image edges, depth, and rich colors of your K65XR80M2 TV stand out so remarkably. Your detailed appreciation inspires us to continue delivering exceptional visual experiences that truly enhance your enjoyment.

Best regards,
-Fred

Hi OwenR,

We couldn't be happier to hear that you are enjoying your BRAVIA 8 II so much after your first month of use! It is fantastic to know that the picture quality has impressed you; this is largely thanks to the advanced QD-OLED panel, which delivers remarkably vibrant colors and deep, true blacks for a truly neat and immersive visual experience.

Thank you for making Sony part of your daily viewing.

Regards,
Dominick

Hi HPWebCam,

That is fantastic feedback! We are thrilled to hear that you find the picture on your 65" BRAVIA 8 II OLED TV bright and beautiful. It is also great to know that the setup process by Best Buy was quick, smooth, and professionally handled, getting you right into watching your new TV in minutes.

Thanks for choosing Sony.

Best regards, Eliab

Hi Nauticus,

Thank you so much for your 5-star review of the Sony - BRAVIA 8 II. We're honored to hear that it has impressed you even coming from a plasma TV, and that the lifelike colors and cinematic picture quality are delivering such a realistic viewing experience. The BRAVIA 8 II was designed with advanced QD-OLED technology to bring out natural detail, vibrant color, and depth—so it's wonderful to know you're enjoying it to the fullest!

Thank you for choosing Sony!

Best regards,
Dominick

HI RobertP,

That's fantastic to hear! We're thrilled you're loving the awesome picture and how great movies look on your BRAVIA 8 II OLED. The deep, true blacks of OLED technology truly make a difference in dark scenes!

Thanks for choosing Sony.

Best regards, Eliab

Hi NormanW!
Thank you so much for your review! We are immensely pleased to hear that you’re enjoying the picture quality and details of your Sony K-65XR80M2.

We appreciate you choosing Sony!
Best regards,
Estefany

Hi DeliaD,

Thank you for the outstanding 5-star review! Your comments on the vibrant color and clarity truly highlight the engineering that goes into every BRAVIA TV, ensuring a premium, consistent picture every time. Knowing that our commitment to quality and consistency resonates with loyal customers like you makes all the difference.

Thank you for choosing Sony—and for the excellent recommendation!

Best regards,
Dominick

Hi Etcher6,

We are beyond pleased to hear that you are extremely satisfied with the BRAVIA 8 II and that you highly recommend it! It is wonderful to know that you find the color and detail to be the best you have ever experienced.

Thank you for choosing Sony for your viewing needs. We hope you enjoy the stunning picture for years to come!

Regards,
Dominick

Hi Walley,

We are absolutely delighted to hear how much you love your new 65" BRAVIA 8 II OLED TV! It's fantastic that the picture quality is wonderful and that this purchase stands out as one of your best this year. Thank you for the five stars and the high recommendation!

Thanks for choosing Sony.

Best regards, Eliab