Customer Ratings & Reviews
- Model:
- K65XR80M2
- SKU:
- 12377234
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
to a friend
Wrong TV sold
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't the TV we had chosen. The sales person wrote the wrong one
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi EarlB,
We are sorry to hear that there was a mix-up with your order at the retailer. We recommend reaching out to the Best Buy customer service team or visiting the store where you made the purchase to facilitate an exchange for the model you originally intended to buy.
Thanks for choosing Sony.
Best regards,
Eliab
So so TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed in the quality of the picture. I should have done more research.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MarkS,
Thank you for choosing the BRAVIA 8 II and for sharing your initial impressions with us. While we are glad to see a 4-star rating, we want to ensure you are completely satisfied with your purchase. This television offers extensive customization options designed to enhance the picture to your specific preferences, ranging from clarity to color vibrancy. To help you unlock the full potential of your display, we recommend exploring our detailed guide on adjusting the picture settings here:
https://helpguide.sony.net/tv/musltn1/v1/en-003/contents/TP1001675534.html
Beyond internal settings, the quality of the signal being fed into the TV is crucial for a premium experience. We recommend ensuring that you are using high-speed HDMI cables capable of supporting full 4K resolution, as older cables can often bottleneck the picture quality. Additionally, if you primarily use streaming services, please ensure your TV is located within 25 feet of your wireless router. Streaming 4K content requires a high-bandwidth, stable connection; if the signal is weak, the app may automatically drop the resolution to prevent buffering, which significantly impacts visual clarity.
We are confident that these adjustments will provide the high-quality visual experience you expected from a BRAVIA television. Thank you for choosing Sony!
Regards,
Dominick