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Customer Ratings & Reviews

$2,799.99

Customer reviews

Rating 4.6 out of 5 stars with 179 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

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Cons mentioned filter

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92%would recommend to a friend

Customers are saying

Customers value the excellent picture quality of the product. They also appreciate its impressive brightness and deep black levels. Additionally, users enjoy the ultra smooth motion.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 179 reviews
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Perfect family room tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it! Color and resolution and refresh rate are amazing!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanW, Perfect! We're delighted to hear that you love the vibrant colors, superb resolution and refresh rate of your new Bravia 9. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravo for Bravia 9

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has great picture. Very enjoyable to watch. Great for room with normal lighting.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi flafish,

      Awesome! We're glad to hear that you're enjoying the picture quality of the TV. Thank you for supporting Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Maybe the best Mini LED available today.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably there best Mini LED available. Crisp picture, greatly interface. Love it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alchemist,

      Very nice! We're happy to hear that you love the picture quality and user interface of the TV. Thank you for supporting Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravia 9

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything on the Sony Bravia 9 Mini LED QLED is Great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThomasG, you've made an excellent choice going for the Bravia 9 Mini LED QLED! This TV is widely regarded for delivering an exceptional brightness, deep blacks and precise contrast. The cognitive processor XR, mimics the way the human brain processes visuals and sound, making everything look more lifelike and immersive. We hope you continue enjoying the TV, thanks for choosing Sony. Regards, - Dominick Sony_US

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Sony Bravia 9

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture clarity and bright. Very good upscaling of my satellite feed. Controls easy to use. MiniLED over OLED.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BryanC, We're delighted to hear that you like the picture quality and ease of use. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Great customer service with quality products.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony B9 is the best TV for me. The Harbison store in Columbia, SC was a great help.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CharlesD,

      We are excited to hear that the BRAVIA 9 has earned the title of the best TV for your home. As our premier flagship model, we poured our most advanced engineering into this display to ensure it delivers a truly unparalleled viewing experience.

      By utilizing our sophisticated Mini LED backlighting system controlled by the Processor XR, the BRAVIA 9 achieves breathtaking brightness and contrast levels that were once thought impossible. It’s designed to bring the cinematic theater experience directly into your living room with precision, depth, and colors that pop. Seeing our top-tier technology resonate so strongly with you is exactly why we do what we do.

      Thank you for making Sony the centerpiece of your home entertainment.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and the quality is outstanding Service was great as well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PatKir,

      Thank you for the 5-star rating! We're happy to hear that you like the quality of the TV. Thank you for supporting Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New Sony!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 65 inch Sony has a picture that is very clear. Colors are excellent. We are pleased with our purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fritzione, we're glad you like the picture quality of our product. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Unbelievable Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So bright it burns my eyeballs. I've never experienced television like this.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Michael, Thank you for the wonderful feedback! We're thrilled to hear that you find the brightness of the Sony BRAVIA 9 impressive. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent choice as the picture aND SOUND ARE FANTASTIC.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PatrickN, Thank you for your wonderful 5-star review of the K65XR90 (BRAVIA 9)! We're thrilled to hear that you are enjoying the fantastic picture and sound quality of your new TV. Your feedback is greatly appreciated and helps us continue to deliver top-notch products. Enjoy your viewing experience and thanks for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv works great and nice size and picture. I am very happy with my purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Purchase, Thank you for the excellent review! We're glad you like the size and amazing picture quality of your Sony BRAVIA 9. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Brightness

    Rated 4 out of 5 stars

    Bravia 9 opinion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for the "voice zoom" capability which works well. It was a toss-up between this 9 and the LG G4. The 9 is a little brighter which I like.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AllanJ,

      You made the right choice with the Sony BRAVIA 9! We're glad that you like the Voice Zoom 3 function and picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic choice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best picture ever! Great clarity and depth plus the colors are so true. Highly recommend this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SteveB,
      Perfect! Glad to hear that you are enjoying the amazing picture quality, clarity, and vibrant colors of your new BRAVIA 9 TV. Thanks for highly recommendation and for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vivid colors. Great quality. Best for watching live sports

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Steve, Thank you for your positive review of the Sony BRAVIA 9! We're thrilled to hear that you are enjoying the vivid colors and great quality of the TV. It's fantastic to know that it enhances your experience of watching live sports. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    great tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is amazing. the brightness is better than old a95k.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi txags, Excellent! Thank you for your positive review! We're thrilled to hear that you find the BRAVIA 9 amazing and that its brightness surpasses that of the older A95K model. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Satisfied.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works as advertised. Well worth the money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi scchic, Fantastic! We're thrilled to hear that the BRAVIA 9 has met your expectations and that you find it well worth the money. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy viewer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear picture and sound. It is worth every dollar

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CruzM, amazing! We're happy to know that you like the picture and sound quality of your new TV! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding quality, sound and picture. Would recommend it to everyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Thumbdrive, Fantastic! We're thrilled to hear you like the outstanding picture and sound quality of your Sony Bravia 9. Your recommendation means a lot to us and thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony TV Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and customer service and Geek Squad was fantastic

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AngieH,

      Thank you for choosing Sony!

      We're excited to hear that your K65XR90 TV has been a great purchase and that you had a fantastic experience with our customer service and Geek Squad. Your kind words motivate us to continue delivering the best support and products to our customers. Thank you for sharing your experience!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Sony Come On!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to love this TV. Its picture is beautiful, menu and options seamless, unfortunately it has connectivity issues with soundbar/surround sound systems. I bought this TV two times and attempted to give it a chance more than once, but it just wouldn't work. I tried every trouble shooting method including Sony customer service, geek squad, new expensive hdmi cables, I even bought multiple sound bars. For a 2k+ system Sony should be embarrassed. They 100% know this has been an issue Ive read the post and Reddit, believe them!!! Sony please get this fixed, instead of buying 2 of these TVs for my home I bought an competitor because you wasted 3 weeks of my time!!!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HeatherK,

      We're truly sorry for the frustration and inconvenience you've experienced with your K65XR90 TV, especially after trying so many troubleshooting steps and support options. These types of connectivity issues are never what we want for our customers, and we appreciate you sharing your experience in detail.

      For further investigation and assistance, please, email us at socialsupport@am.sony.com with the following details:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Thanks for considering Sony products.

      Best regards,
      DiegoV Sony_US