Customer Ratings & Reviews
- Model:
- XR65A75L
- SKU:
- 6559011
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the exceptional picture quality and vibrant colors of the 65" class BRAVIA XR A75L OLED 4K UHD Smart Google TV (2023). The TV is also praised for its ease of use, excellent contrast, and suitability for gaming, with some finding the price acceptable. However, some customers have reported concerns about reliability, the quality of the built-in speakers, the operating system performance, the stand, and the remote control.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Reliability
Low quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It broke less that 2 months of use. It just stopped working and has a red blinking light
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi PascalB,
Thank you for choosing and purchasing our A75L OLED 4K UHD Smart Google TV. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience. Power reset the TV, simply unplug the unit and wait 1-2 minutes then plug the device back in and power on. For further troubleshooting, you may find this article helpful on how to isolate and resolve your issue.
https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-65a75l/articles/00202106
For further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the A75L
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Regards,
David
- Cons mentioned:Operating system
Google TV sucks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google operating tv whack. I have to return the TV because the pixels on the TV were bust
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Cheema,
We regret to hear that you are not satisfied with the TV. Your feedback is extremely important to us and is very much appreciated. For optimum performance, it is recommended to install the latest software version of the TV. You may find this link helpful:
https://www.sony.com/electronics/support/articles/00028577
Regarding the pixels on the TV:
-You may be seeing one or more of the greater than 2,000,000 dots that make up the composition of your LCD or OLED screen. These dots (pixels) may appear red, green, blue, white, or black.
High-precision technology is used to manufacture LCD and OLED displays to maintain a high standard of operation. However, with all LCD/OLED screens, regardless of manufacturer, a small number of dots may not change color. This is normal operation for LCD and OLED screens for all manufacturers. Most defects are only noticeable when an all-white or all-black picture is displayed and shouldn't be noticeable under normal operation.
Because a defective pixel or pixels is normal on all LCD or OLED screens, there's a high chance that a replacement screen may also have them. It's possible that the replacement could have more defective pixels, or the pixels may appear in a more noticeable position.
Notes:
-Debris on the screen can appear as dead or defective pixels. Clean the screen thoroughly with a microfiber cloth to confirm whether or not the issue is a defective pixel or due to dirt or debris.
-Sometimes dead or defective pixels correct themselves over time.
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Sincerely,
-Ralph
Don't buy, especially from Best Buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than 2 years old and the tv quit working. One day we turned it on, a red line appeared and tv shut off, no longer turning on.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello RomanP,
We sincerely apologize for the difficulties you are experiencing with your XR65A75L. It is disheartening to learn that you are encountering picture and power issues with your television after less than two years of usage. This is certainly not the feedback we want to receive.
To help resolve your issue, please follow our recommended troubleshooting steps outlined in this article:
https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-65a75l/articles/00023331
If the problem persists or if you require further assistance, please email the following information to socialsupport@am.sony.com so we can assist you more effectively:
- Full Name:
- Username:
- Telephone Number:
- Model Number:
- Issue/Concern:
We apologize if you have already provided some of this information in your review or to customer service; we simply want to ensure we have accurate details for our communication.
We appreciate your feedback and are dedicated to enhancing our products based on customer input. Thank you for bringing this matter to our attention.
Sincerely,
Romeo
Sony Social Support
Bad set up on Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get it to go all the way through set up. Geek squad guy came out to look at it and said it was a problem with the software. This was the second one that I got. Same thing on the first one. Not good.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BillC,
Thank you for bringing this to our attention, and we are really sorry for the inconvenience. It is unfortunate to know that you're having an issue with your XR65A75L. This is certainly not the experience we were hoping you would have. We want to make sure you’re taken care of and help check on your TV. May we contact you directly to assist you? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
BestBuy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the TV:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for letting us help assist you.
Sincerely,
Romeo
Sony Social Support
Sold a tv that does not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only had the TV for three weeks. The TV does not turn on now. Attempted to get a replacement but was told I could not. I have not had a very good experience
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BrandonH,
This is not the experience that we want you to have. This isn't normally the case with the A75L. Your feedback is extremely important to us and is very much appreciated. We hope you already tried the troubleshooting steps on this link to help resolve the issue:
https://www.sony.com/electronics/support/articles/00153674
If still not resolved, please let us know. The TV comes with a 1-year manufacturer's limited warranty. For further assistance, please contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Sincerely,
-Ralph
Broken
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen was broken at arrival. Unable to replace since there were no other available. Very disappointing.
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Fantastic OLED, very happy so far
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unbelievable picture. Easy to set up, Google TV interface wise its actually better/more easier to maange and not completely overwhelming as i have read from other reviews and articles) soec wise I am not a pro but i did a ton of research and this really meets or exceeds everything i wanted in my first OLED. I watch a lot of sports and its on another level than my 6 year old Samsung LED. All in all super pleased so far, the picture and interfaces of software (from Sony and Google) have been unexpectedly awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DZLer,
You made the right choice upgrading to the Sony A75L! We're glad that you are enjoying the picture quality, Google software, and user-friendly functions of the TV. Experience unparalleled entertainment with pure OLED black and vibrant color, powered by the Cognitive Processor XR. Immerse yourself in the detailed shadows and real-world hues that bring shows, movies, sports, and games to life in stunning detail. Hear all the nuances and clear dialogue in everything you watch with sound coming directly from the screen. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Color
Living Art, Upscaling, and the Best TV I’ve Ever H
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The colors are bright, the darks are deep, and the details are fine. While 4k and a large screen are each in their own right the experience will fall short without the brilliance of OLED lighting. Setup was easy from unboxing to installing and logging in to applications. With the Google Home app you can control the tv from your phone which is nice for those of us who lose the remote or are too lazy to grab it from the counter. Another feature proprietary to the Sony Bravia series is the 4k upscaling. With this even shows from the 90s don’t lose clarity on the big screen. This is a must for those of us who appreciate the classics. Lastly, there are several pre-installed “living decor” themes that turn the tv into an interactive art piece complete with optional accompanying music. We like to have the monochrome theme up for beautiful black and white photographs to accent the wall. Overall the purchase was well worth it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrandonR,
Amazing! We're glad that you are enjoying the picture quality, Google software, Living Decor feature, and user-friendly functions of the TV. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Sony 65" Bravia XR A75L OLED
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Picture, good price. Best Buy is my go to store for electronics.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SonyTVFan55, Glad to hear the Sony A75L offers a great picture at a good price. Thank you for sharing such an excellent shopping experience and for choosing Sony! -Jess
- Pros mentioned:Picture quality
Great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has good picture quality , little to no input lag for gaming and has a lot of HDMI hook ups
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, Joe910! We're delighted to hear that you're enjoying the great picture quality on your XR-65A75L. It's also wonderful to know that you're experiencing little to no input lag for gaming and that the multiple HDMI ports are so useful. We designed this TV with gamers in mind, ensuring a smooth and responsive experience for your favorite games. Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team.
A great entry OLED
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are looking for a great OLED and don't want to spend over 2,000 I think this is a great choice. The panel is same as the 2024 it is just missing a few updated "bells & whistlers" that the newer model has. Its blacks are stunning and I have no issue with it not being "bright enough". I am avid sports watcher and this TV is perfect for it. Now if only the sports distributors offered better bit rates to take full advantage of what this TV has to offer. I have played a few video games on it as well and am very pleased with it for story based and more casual games. I have not tried any fast-twitch shooters but it should handle them well based on the specs
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Celton, we're glad you are enjoying your new TV! Thanks for choosing Sony. ~Earl
- Pros mentioned:Picture quality
Great SONY Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My family have bought Sony TVs and products for over 40 years. This TV is amazing. The Sony A75 OLED has been a pleasure to watch movie titles, and its very impressive to see how it integrates with streaming channels to give you the best picture quality. I'm glad we picked the OLED, the screen looks amazing, and we have received many compliments from friends and family. Keep it up SONY.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AbelM,
You made the right choice! We're thrilled you, your friends, and your family are enjoying the picture quality of the TV. Experience unparalleled entertainment with pure OLED black and vibrant color, powered by the Cognitive Processor XR. Immerse yourself in the detailed shadows and real-world hues that bring shows, movies, sports, and games to life in stunning detail. Hear all the nuances and clear dialogue in everything you watch with sound coming directly from the screen. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Oled tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv, great picture sound and easy set up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TerryE, We're thrilled to hear you love your Sony A75L! It’s fantastic that the picture, sound, and setup all hit the mark for you. Thanks for sharing your great experience! Enjoy your viewing! -Jess
- Pros mentioned:Picture quality
Tv review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good with this new tv, great picture and sound especially when comparing to the 10yo tv we had before.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user676079,
You made the right choice upgrading to the Sony A75L! We're glad that you like the sound and picture quality of the TV. Thank you for choosing Sony!
-Ralph
Sony-65" class Bravia XR review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality. Overall, very happy with this purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, user110294!
We're happy to hear you're enjoying the great picture quality on your new XR-65A75L and that you're very happy with your purchase.
Thanks for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Picture quality
excellent set up.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.best picture ever on a tv. ordered the tv, it was delivered the next day!! great service from best buy!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi kennykent123,
Amazing! We're glad that you are enjoying the picture quality of the TV. It's also great that you were assisted professionally. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
My new tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new tv. The picture is awesome! Thank you so much for the quick shipping.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarkB,
Perfect! We're thrilled that you are enjoying the picture quality of the TV. Thank you for choosing Sony!
-Ralph
- Cons mentioned:Stand
Love it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. Only thing I wish were different are the legs which aren’t adjustable!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user683421,
Thanks for sharing your review and experience with the A75L. Your feedback about the stand is greatly appreciated. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Sony tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sharp picture. Neat you can dim light if u like. Sony tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dannyboy, Great! We're glad to hear you like the sharp picture quality of your Sony A75L. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Bravia OLED
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Can't believe how clear and lifelike a picture the Bravia OLED has.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JudyH,
Amazing! We're thrilled that you are enjoying the picture quality of the A75L TV. Experience unparalleled entertainment with pure OLED black and vibrant color, powered by the Cognitive Processor XR. Immerse yourself in the detailed shadows and real-world hues that bring shows, movies, sports, and games to life in stunning detail. Hear all the nuances and clear dialogue in everything you watch with sound coming directly from the screen. Thank you for choosing Sony!
-Ralph