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Customer Ratings & Reviews

Your price for this item is $1,099.99
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The comparable value price is $1,499.99

Customer reviews

Rating 4.8 out of 5 stars with 593 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers often highlight the exceptional picture quality and vibrant colors of the 65" class BRAVIA XR A75L OLED 4K UHD Smart Google TV (2023). The TV is also praised for its ease of use, excellent contrast, and suitability for gaming, with some finding the price acceptable. However, some customers have reported concerns about reliability, the quality of the built-in speakers, the operating system performance, the stand, and the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-593 of 593 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv ive ever purchased. Picture is astounding and the motion smoothness is insane

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Roxas,

      Perfect! We're thrilled that you are enjoying the picture quality of the A75L TV. Experience unparalleled entertainment with pure OLED black and vibrant color, powered by the Cognitive Processor XR. Immerse yourself in the detailed shadows and real-world hues that bring shows, movies, sports, and games to life in stunning detail. Hear all the nuances and clear dialogue in everything you watch with sound coming directly from the screen. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65 inch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Picture is incredible! Highly recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jeff,

      Amazing! We're glad that you are enjoying the picture quality of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great picture! My dog now watches the TV with me!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user979700,

      Great! We're glad that you are enjoying the picture quality of the TV. Experience unparalleled entertainment with pure OLED black and vibrant color, powered by the Cognitive Processor XR. Immerse yourself in the detailed shadows and real-world hues that bring shows, movies, sports, and games to life in stunning detail. Hear all the nuances and clear dialogue in everything you watch with sound coming directly from the screen. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great entry-level 4k OLED

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great entry-level 4k OLED. Not as bright as I was hoping, but image quality is fantastic. I’d give this a 4.5/5 but there are no half scores.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user935727,

      Thanks for sharing your review and experience with the A75L. Your feedback about its brightness is greatly appreciated. For optimum performance, make sure that the software version of the TV is up-to-date. Picture quality may vary depending on the source content. You do have the option to adjust the picture settings of the TV depending on your needs. You may find this link helpful:

      https://www.sony.com/electronics/support/articles/00190409

      Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

      Sincerely,
      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Wrong size

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Sony!!! I ordered the wrong size as I thought my broken Tv I thought it was a 65” and it was a 55”!!! I guess I will have to live with it!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user640998, Congratulations! We're thrilled to hear that you're enjoying your new TV. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Beware of OLED TVs from Sony

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent $2000 of Sony OLED TVs that stopped working after 14 months (black screen). 2 months after the Warranty was up, Sony basically told me to eat the loss. Sony doesn't care about it's customers losing their money on their products. The picture is great but OLED doesn't last as long as the older TVs. A TV repairman told they breakdown often. If you buy, make sure you get the 5 year warranty but after 5 years, you are on your own. Back in 2013 I bought a Samsung on display for $500 that is still working. don't be fooled by new technology and be ready to buy a new TV every 5 years or so.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PeterR,

      This is not the experience that we want you to have. This isn't normally the case with the A75L. Sony's commitment to customer satisfaction is our top priority. Rest assured that your feedback will help us improve our products and services.

      We would like to know more about what happened and review your file. We also want to make sure that everything is handled accordingly. Please email the below information to socialsupport@am.sony.com.

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:
      Case Number:

      Sincerely,
      -Ralph Sony_US

  • Rated 5 out of 5 stars

    EM

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as recommendation from Geek Squad instead of the one we had purchased before. Made the right choice

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ElizabethM,

      Perfect! We're thrilled that you are enjoying this amazing TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    First OLED!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase of this tv this is my first OLED and I am blown away by the graphics! Sonys processing is number one!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DeondreC,

      You made the right choice with the Sony A75L! We're thrilled that you like the picture quality of the TV. Experience unparalleled entertainment with pure OLED black and vibrant color, powered by the Cognitive Processor XR. Immerse yourself in the detailed shadows and real-world hues that bring shows, movies, sports, and games to life in stunning detail. Hear all the nuances and clear dialogue in everything you watch with sound coming directly from the screen. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    One of the BEST OLED last 2023 and it was on sale

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome OLED tv. A lot of cool and easy features specially easy access to different streaming services

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Spankmyers,

      Great! We're glad that you like the picture quality, supported apps, and user-friendly functions of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    SONY TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size TV with clear picture with good installation service from Geek Squad.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user379143,

      Awesome! We're glad that you like the size and picture quality of the TV. It's also great that you were assisted professionally. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Exceptional Service, professionalism

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sales teams, sakes & services my whole family's experiences are fantastically good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chris, Awesome! We're very happy to hear that you had an amazing shopping experience. With A75L, experience unparalleled entertainment with pure OLED black and vibrant color, powered by the Cognitive Processor XR. Immerse yourself in the detailed shadows and real-world hues that bring shows, movies, sports, and games to life in stunning detail. Hear all the nuances and clear dialogue in everything you watch with sound coming directly from the screen. Thanks for choosing Sony! -Sam Sony_US

  • Rated 3 out of 5 stars

    Still waiting for it to arrive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has not arrived yet - looks like it will be great but the shipping from Best Buy is convoluted - it was supposed to be here a week ago and I am still waiting!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy Won't Deliver on Time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't trust Best Buy for shipping. They don't apparently have these in stock. It'll be close to a month at best if they actually deliver it now when they claim they will.

    No, I would not recommend this to a friend