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Customer Ratings & Reviews

Your price for this item is $1,064.99
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The comparable value price is $2,499.99

Customer reviews

Rating 4.8 out of 5 stars with 2424 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers often highlight the exceptional picture quality, vibrant colors, and impressive OLED display of the Sony 65" Class BRAVIA XR A80J Series OLED 4K UHD Smart Google TV. They appreciate the easy setup and excellent sound quality, making it a great choice for gaming and movie enthusiasts. While some users find the price to be a bit high, many agree that it offers great value for the features and performance it delivers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,424 reviews
  • Rated 5 out of 5 stars

    65” Sony OLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, Received very insightful information from sales person regarding best tv for what we were lookin for. Installation techs were on time and very efficient on install snd setup!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanW, We are glad you like your new Sony Bravia OLED TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. It's nice to hear that you were assisted well by our local dealer. Thank you for your purchase. Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony OLED tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate that helped me was very knowledgeable about the items I was looking for.He was very polite and helpful.The transaction took little time and went smoothly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hermdo,

      Great! We're glad that you were assisted professionally. We hope you also enjoy this amazing TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Amazing buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality. Super easy to use as a smart TV where I don’t need a chrome cast or firestick. Casting from my home makes this tv such a convenient commodity

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Steez716256286,

      Great! We're thrilled that you like the casting and user-friendly functions of the TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good picture, poor service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is great! Geek Squad still hasn’t come to install it even after I drove to another store, 40 miles away to pick it up. I’m horribly disappointed in the Geek Squad FAILURE of service!!! Plus the set didn’t come with any instructions.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Difficulty,

      We're glad that you like the picture quality of the TV. We do understand where you are coming from in regards to the installation of your TV. We recommend contacting Best Buy directly and make them aware of the situation. We hope everything works out well.

      Help guides and manuals are also available on our support website. You may find this link helpful:

      https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-65a80j

      In case you need further assistance, please email the below information to socialsupport@am.sony.com.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Issue:
      Additional Information regarding your experience with the XR65A80J.

      Sincerely,

      -Ralph
      Sony Social Support Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Love our New Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. We always buy Sony TV s and this one is great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Crank,
      Thank you so much for your patronage! We're glad to hear youalove your new Sony TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Looking forward to your continued support. Thank you for trusting Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Awesome sales person!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our sales person was absolutely amazing! Extremely knowledgeable, very patient with all of our questions, and courteous and appreciative of our purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wmich, That's great! We're glad to hear that! With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. Thanks for choosing Sony! Jay Sony_US

  • Rated 5 out of 5 stars

    Definitely would Purchase From Best Buy Again ❤️

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t Go Wrong With A Sony Tv !!! Installing it went super fast with the Geek Squad Installer’s Where Extremely Helpful And Polite. They Even Took Off There shoes !!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GrimReaper Wow! Good to hear that you are satisfied with your purchase and service received from the Geek Squad. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin Sony_US

  • Rated 4 out of 5 stars

    Adequate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is what was expected. Except, there are significant volume differences when channels are changed, which did not occur before. Also, I would have thought the cables behind the TV would have been hidden rather than just hanging out. Installation got the job done, but not the quality I was expecting.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Valpo,

      Thanks for sharing your review and experience with the A80J. For more information about the change in volume, please refer to this link:

      https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-65a80j/articles/00032035

      We also appreciate your review about the design of the TV ports.

      With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    waited a long time for tv to come but the two gentlemen that delivered one mark please forgive me for not remembering the other name wonderful job scale 1 to 10 they need a 10

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ellabellalouisea, That's Great! We look forward to seeing more of your reviews in the future. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! Jay Sony_US

  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv will be installed this Wednesday and I’m looking forward to it. The salesman was extremely helpful. However my appointment has taken a long time to take place.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Television, Thank you for purchasing the Sony A80J! Good to know you had a great shopping experience. Please try to reach out to your authorized dealer for further assistance with your appointment. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Harvey L

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New TV was needed for remodeled kitchen. We have three Samsung and one Sony. After shopping for the new one we decided upon the Sony 65" BRAVIA XR OLED. We are happy with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Davaki,

      Thank you so much for sharing your honest review!

      We are extremely pleased to hear you are happy with the overall performance of your new 65" A80J.

      With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is excellent! Picture quality is perfect! Salesman Cedric Robertson was so helpful and knowledgeable. Two gentleman who installed tvs were also very helpful!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cad4247,

      Awesome! We're glad that you like the picture quality of the TV. Good to know that it was also handled professionally. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Better than LG

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If between this and LG decide on this one. Google TV is leagues above WebOS and worth the extra $100 to not have to rely on another device to stream from.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Streets51, We are glad that you like your new Sony BRAVIA 4K smart Google TV. You chose the best TV brand this time. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Brings TV watching to a whole new level

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, Love it, Love it! It brings watching TV to a whole new level. There is another brand that makes OLED, but this one has a much better audio system built in.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeffC, Awesome! Glad to hear that you are happy with your new A80J TV! Enjoy breathtaking OLED contrast with picture quality that feels deep, natural and real. Our revolutionary processor uses human perspective analysis to cross-analyze and optimize hundreds of thousands of elements in the blink of an eye. Combined with our unique OLED panel, this technology delivers truly lifelike picture quality with ultimate pure blacks. -Carl Sony_US

  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best part of the purchase was the installation. Jose and Josh were very knowledgeable and very patient with the two of us who are not technologically savvy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there!

      Thanks for commenting! We are really delighted to hear that you are happy and satisfied with your purchase- especially with the exceptional installation service Jose and Josh.

      With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen.

      Thank you so much for the 5-stars review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    spyglass15

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With advice from Associate Renee purchased Sony 65" tv. She was very familiar with the selections available, answered all our questions and check out was very easy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Spyglass,
      Thank you for sharing your great shopping experience! We're glad to hear you found the best TV that suits your needs and expectations. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    The best viewing experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best TV I've owned. The OLED display is spectacular for watching movies and playing games and the internal speakers are best in class for apartment viewing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TomF,

      Perfect! We're glad that you like the sound and picture quality of the TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for always choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has lived up to our expectations. We just need to become familiar with using our ROKU remote control to be more efficient in streaming the channels we wish to view.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GoBlue,

      We appreciate the 5-star rating and its good to know that you're happy with your television and it is living up to your expectations. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    TV and Sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A pleasure to deal with salesman at store,Jorge, and a pleasure to deal with tech, Eduardo. They both went out of their way to help me and explain tech to me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TVandsoundbar,

      Great! We're thrilled that everything was handled professionally. We hope you also enjoy this amazing TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for always choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Delivery and setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and setup of my tv and Internet was done quickly and all worked perfectly. Technicians were very knowledgeable and answered all questions and provided some excellent tips

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Outstanding,

      Thanks for sharing your experience and 5-star review of the TV. We hope you continue to enjoy the amazing features of the TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony!

      -Ralph Sony_US