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Customer Ratings & Reviews

Your price for this item is $1,064.99
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The comparable value price is $2,499.99

Customer reviews

Rating 4.8 out of 5 stars with 2424 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers often highlight the exceptional picture quality, vibrant colors, and impressive OLED display of the Sony 65" Class BRAVIA XR A80J Series OLED 4K UHD Smart Google TV. They appreciate the easy setup and excellent sound quality, making it a great choice for gaming and movie enthusiasts. While some users find the price to be a bit high, many agree that it offers great value for the features and performance it delivers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 2,424 reviews
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new TV! Great help in the store. Easy pick up

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Craig, We're glad that you love this TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony. Jay Sony_US

  • Rated 5 out of 5 stars

    Blackiswhack

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking tv.,..,.............................

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Whiteisright, That's great! we're pleased to hear that you like the picture quality of your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    sony

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything from purchase to install was exceptional

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi drwilson, That's great! We're glad to hear that! With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for giving the product a perfect rating! Jay Sony_US

  • Rated 5 out of 5 stars

    The tv of my dream

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the most beautifull tv for me and I do recommend it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Aseel, Wow! We are happy that you appreciate everything about your new X90J Full Array LED 4K Ultra HD Google TV! With the BRAVIA XR X90J Full Array LED TV, everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you so much for the recommendation and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is great for video games, movies, and sports.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LTRAIN,

      You made the right choice! With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv my 2nd will again in the future . Thanks .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lynn,

      You made the right choice! We're thrilled that the TV is perfect for your home entertainment setup. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    <Love working with Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! Amazing Delivery and Installation!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi customer, That's great! We're glad to hear that! With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for sharing your review! Jay Sony_US

  • Rated 1 out of 5 stars

    Broke in 2 years. unfixable. worst TV experience.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY this TV. i just owned it for 2+ years and the screen just died on me. i had a geek squad tech come and tell me that it's an $1800 paper weight at this point. I won't be purchasing sony ever again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Panel started dying

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 1 year and 2 months, the panel started dying. The TV is in a residential home with low run hours. Sony did not honor the warranty 60 days after manufacture warranty. This is the first time choosing Sony. Go with another manufacture such as LG or even Vizio, who stand behind their product.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tivo0222,

      We regret to hear that the TV panel started dying after 1 year and 2 months of use. This isn't normally the case with the A80J. Sony commitment to customer satisfaction is our top priority. We would like to know a little bit more detail about the situation you faced with the TV and as to what have been discussed when you called. Many issues can be fixed without a repair, please check these common solutions first on the link below:

      https://www.sony.com/electronics/support/articles/S1F1507

      We want to make sure you get taken care of. May we contact you to help? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Case Number:
      Additional Information regarding your experience with the A80J:

      Sincerely,
      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Wall mounting of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Very knowledgeable Install was great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Install,

      Great! We're glad to hear your 5-star review of the A80J. We hope that you are also enjoying the amazing features of the TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience in the store and very happy with my new tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Trigger,

      Great! We're glad you are happy with your new TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture better than I expected in a semi bright room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hotrod,

      Great! We're glad that you are enjoying the picture quality of the TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Awesome tv!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, Sony is the best! I use it for gaming and movies

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eddie, thank you for the 5-star rating! Good to know you love your new Sony TV, especially when playing games and watching your favorite movies. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Best TV to get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aftwr purchasing the TV the quality of the TV is spot on!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tuan, Thanks for purchasing your new 65" A80J. We're thrilled to know that your purchase went well and you like the overall quality, impressive performance, and amazing picture of your new A80J Sony OLED 4K HDR TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Daisy’s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony TV is the best quality tv I have ever owned

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 4jackie,

      You made the right choice! With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    best buy reveiw

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    saleman was great gave me a ton of info on tv. A+ rating

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi sony6570, Great service! We're also glad that you like your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I would have bought the bigger one!!!!!!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Steve, Awesome! The BRAVIA XR A90J is Sony’s brightest-ever OLED TV, powered by the all-new Cognitive Processor XR™. This MASTER Series OLED uses cognitive TV processing to deliver lifelike picture quality by understanding the way humans see and hear. And with Acoustic Surface Audio+ the screen is the speaker, allowing you to hear immersive sound and clear dialogue right from the subject on-screen. Thank you for giving the product a perfect rating! Jay Sony_US

  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with purchase. Great store associate helped us.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Good,

      Awesome! We're thrilled to hear your 5-star review of this amazing TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sevice person was very knoiwledgeable Andrew NashTV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sanbager, That's great! We're glad to hear that! With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is clear but not as bright as it is in the store. I am not completely satis (for the price I paid).

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GlennT, Thank you for the feedback on your experience with your new XR65A80J! There are various settings that you can configure in [Picture] settings to match the picture quality or brightness level depending on your personal preference to improve the viewed content on your Google TV. There are also Picture mode settings that provide preset adjustments for the type of picture you are viewing.

      You may refer to the link below for more information about the picture adjustment settings of the TV:
      https://helpguide.sony.net/tv/iusltn1/v1/en-003/index.html

      For future reference, we can also offer assistance on how to set up or operate the features and functions of your Sony TV by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can chat with one of our agents who would be glad to help. You may reach our product support team through this link: https://us.esupport.sony.com/support/s/service?language=en_US.

      Sincerely,
      Sam Sony_US