Customer Ratings & Reviews
- Model:
- XR65A80J
- |
- SKU:
- 6455218
Customer reviews
Rating 4.8 out of 5 stars with 2424 reviews
(2,424 customer reviews)Rating by feature
- Picture Quality4.9
Rating 4.9 out of 5 stars
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the exceptional picture quality, vibrant colors, and impressive OLED display of the Sony 65" Class BRAVIA XR A80J Series OLED 4K UHD Smart Google TV. They appreciate the easy setup and excellent sound quality, making it a great choice for gaming and movie enthusiasts. While some users find the price to be a bit high, many agree that it offers great value for the features and performance it delivers.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
My Bravia
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is great but I am having a little difficulty coordinating the usage of the various remotes. BUT--- I hope this will be resolved after my Total tec support appt on December 30th will bring me further insight.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 63dogbite,
Thanks for sharing your review and experience with the A80J. Your feedback is greatly appreciated. Please note that full operation is not guaranteed when using third-party remotes. For optimum performance, it is recommended to use the supplied remote of the TV.
With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great picture but annoying
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture but the tv settings and controls are a bit annoying.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bigwave,
We're glad that you like the picture quality of the TV. It's unfortunate that you are not having an easy time using the TV. Help guides and manuals are available on our support website. Please refer to this link for more information:
https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-65a80j
In case you need further assistance, please email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Issue:
Additional Information regarding your experience with your XR65A80J.
With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony!
Regards,
-Ralph
Rated 5 out of 5 stars
Amazing Value for Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it. Super clear display and definitely (in my honest opinion) a step up from the LG CX series that everyone raves about. If you’re thinking of buying this SONY OLED TV, just do it. You’ll be happy you did!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JD21,
Great! We're glad that you are happy with the upgrade. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for always choosing Sony!
-Ralph
Rated 5 out of 5 stars
Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Superb video quality. Audio is awesome as well. So many settings for different types of shows movies sports ECT. Still playing with the settings to find the perfect one to watch soccer ! Great overall
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Quality, We're very grateful for this positive feedback! Good to know you appreciate the amazing picture and sound quality. For more information on selecting the suitable picture mode and setting, please refer to this link: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/articles/00263533
With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Favorite TV of all time!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally, one of the best TVs I have ever bought. My husband and I recently bought a home and we needed a TV for our game room. It was the best thing. Friends come over all the time and compliment the TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kelsy,
Amazing! We're thrilled that the TV is perfect for your gaming room. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for choosing Sony!
-Ralph
Rated 3 out of 5 stars
Huge Disappointment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is great if you can stand it changing colors. This is suppose to be the top 3 highest rated consumer tv this year but has huge manufacturing issues with its panel. Sony buys their panels from LG and LG has made them with huge problems that show in the Sony A80J. There are banding issues, tint problems, dse, etc. I bought this for $2200 + tax and it is suppose to be a premium tv. It is not. My A80J changes color from pink to blue across the screen. It is easily visible in a lot of content and does not exhibit the excellent picture quality as advertised. I am just past my 30 day exchange period and now stuck with a defected panel as one of the Best But employees implied to me. Best Buy has been very accomodating to me on my previous two purchases so it is not their fault. It is a Sony problem as they are letting these tvs get past quality control.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi gotexas872,
This is not the experience that we want you to have. This isn't normally the case with the A80J. We would like to know more about your issue and turn your experience around. Please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Issue:
Additional Information regarding your experience with your XR65A80J.
Sincerely,
-Ralph
Sony Social Support
Rated 5 out of 5 stars
Great Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Previously Purchased both a 75NANO75 and a 75QN90A. Both where damaged panels. Then I decided to grab the a80j. Which is amazing!!! fast OS, great motion and easy to setup. Would Highly reccomend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chriscamaro, Great! We're glad that you like the ease of setup, fast OS, and great motion of your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! Erin
Rated 5 out of 5 stars
Satisfied Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two GS techs communicated well beforehand, showed up on time and recommended and implemented a hook up that I had not envisioned! Truly appreciated their expertise and positive demeanor of these two!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Happy, Glad that you're pleased. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Enjoy! - Craig
Rated 5 out of 5 stars
Houseinstall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was fantastic work that was done was excellent. I had a hard time scheduling. Time in between purchasing the tv and installation was roughly 6 weeks and challenging to get scheduled.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Houseinstall, Awesome! We're happy to hear that the installation went well and you're now enjoying the incredible picture quality and superb smart Google TV features of your new BRAVIA XR A80J OLED 4K TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you so much for your purchase and for choosing Sony! -Jess
Rated 5 out of 5 stars
Sony TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We like the TV really well, the learning curve has taken awhile, but we have gotten use to using two remotes, one for TV and one for cable, used to turnon Cable box, change channels, and all functions of cable box.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi John, Awesome! We're very grateful for this positive feedback. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for choosing Sony! Jay
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Pretty picturer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv, feels kinda cheap however it seems to be functioning very well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi kntry,
Thank you for sharing your experience with us. While we are glad you like the picture and functionality of the TV, we sorry to hear that we were not able to meet your full expectation with the quality of the TV. Your feedback is greatly appreciated. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony! - Kris
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Sony 65 inch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good pictures Quality , powerful sound. Nice purchase for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ArchIe,
Awesome! We're glad that you like the sound and picture quality of the TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great picture
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, ok sound, does not interface with Alexa.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GYinSJ,
We're glad that you like the sound and picture quality of the TV. If you are having issues with the Alexa function, you may find these links helpful:
https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-65a80j/articles/00178845
https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-65a80j/articles/00178939
Hope this helps. In case you need further assistance, please email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Issue:
Additional Information regarding your experience with your XR65A80J.
With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Sony TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and calibrate. Good detail.Sound purch.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 4444,
Awesome! We're glad that you like the sound and picture quality of the TV. It's also great that you had an easy time setting it up. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony!
-Ralph
Rated 4 out of 5 stars
Good TV, picture quality fair.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV, easy installation onto a wall mount, however, the brightness levels were not what I was expecting. I was hoping the quality of an OLED Sony would push the brightness while keeping the contrast of the blacks. If you are watching in complete darkness it delivers, particularly watching a 4K nature series, etc. However, in the daylight it feels like a standard television.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Logan,
We appreciate your review of the A80J TV. You can use the picture settings of the TV to tailor-fit the picture quality to your needs. Please refer to this link for more information:
https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_01.html
Hope this helps. We hope you continue to enjoy the amazing features of the TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Color
Rated 4 out of 5 stars
Color
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great color sound ok first new tv in ten years what a difference
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Popeye,
You made the right choice in upgrading to the Sony A80J! With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony!
-Ralph
Rated 5 out of 5 stars
The Geek Squad, does it all.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great job by the Geek Squad, very professional and knowledgeable as well. Neat and clean during and the after work was completed. We would recommended Best Buy to our friends.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sammy,
Great! We're glad that you were assisted professionally. We hope you also enjoy this amazing TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony!
-Ralph
Rated 1 out of 5 stars
Poor quality product and poor customer service
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had several Sony TV’s but this one is by far the worst of any TV. We have had issues with the TV automatically turning off the Wi-Fi. When you do get it to work it buffers. Then if you try to change to another channel or program you will get the picture from one program and the sound from another program. These are just a few of the issues. I have tried to work with BestBuy Total Tech. They say they are trying to work with Sony since it is under warranty. However 2 months later and I still haven’t heard anything from anyone and I am still having problems.
No, I would not recommend this to a friendRated 5 out of 5 stars
I would buy it again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All good. Tv good, price protection good. Delivery good no surprises 0% int really good. Sony Bravia app won’t run the Apple TV from pre installed app..Sony could not fix either, going to call geek squad
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 3rdtimebuyer, That's great! We're glad to hear that! With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thank you for giving the product a perfect rating! Jay
Rated 4 out of 5 stars
BIG Caveat...You must love matte screens
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You cannot go wrong with this TV....BIG Caveat...You must love matte coatings....I dont and personally hated what it did to the sharpness and color detail. Its the best movie watching experience out there and, arguably one of the bests gaming experiences. Only other competition is the LG C1. I've had both and you just can't go wrong with either.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Quickshot,
You made the right choice with the Sony A80J! With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony!
-Ralph




























