Customer Ratings & Reviews
- Model:
- XR65A80J
- |
- SKU:
- 6455218
Customer reviews
Rating 4.8 out of 5 stars with 2424 reviews
(2,424 customer reviews)Rating by feature
- Picture Quality4.9
Rating 4.9 out of 5 stars
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the exceptional picture quality, vibrant colors, and impressive OLED display of the Sony 65" Class BRAVIA XR A80J Series OLED 4K UHD Smart Google TV. They appreciate the easy setup and excellent sound quality, making it a great choice for gaming and movie enthusiasts. While some users find the price to be a bit high, many agree that it offers great value for the features and performance it delivers.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Larry Bliley/ Sony Bravia OLED 65 inch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The television is terrific. Wish I could say the same about the installation. Geek Squad had to return a second time to install sound system to be compatible with the cable tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Larry, That's great! We're glad to hear that! With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Thank you for giving the product a perfect rating! Jay
Rated 4 out of 5 stars
Love my new TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do happy I went with OLED. Quality is superior. Sony is one of the best
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HappyCustomer, Excellent! We're glad that you are enjoying your new TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony! Erin
- Cons mentioned:Reliability
Rated 3 out of 5 stars
A second TV a different issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would be a 4 star IF it worked when installed. This is our SECOND one, the first only lasted 8 months and took another 3 months to get SONY to exchange. Now a different issue with this one, but I BOUGHT a WORKAROUND and can live with it...but hate to with this brand name TV.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi installation, Thank you for the feedback on your experience with your XR65A80J. We apologize for any inconvenience that you experienced. We would like to make this a better experience for you, may we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the A80J:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Sam
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Quality Control?
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is great and has both good picture and sound. Had to return to Best Buy because a row of pixels went bad a week after I bought it. Ended up buying another one at Costco for same price but with extended warranty included. Best Buy wanted over $200 more for a 2 year extension.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SVbach,
Thank you for sharing your feedback on using your A80J OLED 4K Ultra HD Google TV. While we're glad you like the picture and sound quality, we're sorry about your experience and that you had a display issue with the first Bravia TV that you received. This is usually not the case with our premium TVs. We value your input and appreciate the feedback.
We regret to know that the unit had to be returned. We do hope your new Bravia TV will bring the theater experience to your home.
If you need further assistance, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the A80J:
We value you being a Sony customer and we are sorry for the inconvenience.
Sincerely,
Jess
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good image quality and great sound quality for small spaces
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Excellent,
Great! We're glad that you like the sound and picture quality of the TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony!
-Ralph
Rated 5 out of 5 stars
AMAZING GRAPHICS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is AWESOME, I play a lot of video games and the graphics and color are super vivid and you can see every detail! The quality is 10/10. I would definitely recommend this TV!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Amazing,
Great! We're thrilled that you are enjoying the picture quality of the TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV and picture. Poor, actually no written manuals.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Donk,
We're glad that you like the picture quality of the TV. We also understand where you are coming from. Help guides and manuals are available on our support website. You may find this link helpful:
https://www.sony.com/electronics/support/televisions-projectors-oled-tvs-android-/xr-65a80j/manuals
With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Fast and efficient.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The men that helped us with info on our new TV were thorough and knowledgeable. The installation crew were friendly and efficient and answered all of our questions.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GreatTV,
Awesome! We're glad you had a great experience with our customer service representatives. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony!
Regards,
David
Rated 5 out of 5 stars
Excellent choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did our homework on all the different options. The rep at the store was very knowledgeable and helpful in us making a decision on this TV. We have been very happy. SUPER crisp and vibrant!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi apandpa,
You made the right choice! With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Sony tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is so clear. The size is great. Very user friendly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rdy4pay,
Great! We're glad that you like the size, picture quality, and user-friendly functions of the TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Excellent Sony quality!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Sony quality!! Absolute 4k monster! Would highly recommend if you're looking for great quality screen!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi thatstudmuffin,
You made the right choice! We're thrilled that you are enjoying the picture quality of the TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for the recommendation and for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Wish I got the bigger one lol
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is dope can’t complain settings is cool get to change it for different programming volume on tv is loud and the visual effects is crispy clean
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Javi,
You made the right choice! We're glad that you like the built-in settings of the TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good quality but with a flaw
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AirPlay & HomeKit recall from Sony. Picture is great
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Ed1989m
We're glad you like the picture quality and Airplay & HomeKit of the TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony!
Regards,
David
Rated 1 out of 5 stars
Junk TV
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchased this unit June 19th 2021. it wouldn't connect to internet. Best Buy sent us a new HDMI cable. got it to connect but it looses connection constantly. Then the squad came out, checked it out replaced the HDMI cable. problem solved, for a few hours then we started to loose connection. Blamed the router, blamed the signal, and the location, all the while all the computers and electronic devices are all working fine. When it worked it was great but getting it to work was the issue. Now its out of warranty and its JUNK. For that kind of money it should have lasted a lot longer.
No, I would not recommend this to a friendRated 5 out of 5 stars
sony bravia
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought TV not long ago to improve streaming services and have not wished to change since. replaced other main brand that suffered from more proprietary interface that was less friendly
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BR549, Thank you for taking the time to review the BRAVIA XR A80J TV. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for giving the product a perfect rating! Jay
Rated 5 out of 5 stars
Our new Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Old tv died at a bad time. This purchase was very easy. Sales man was very helpful and knowledgeable. Stayed with Sony when I thought I wouldn’t buy another one.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Phil,
We regret to hear about what happened to your previous TV. You made the right choice in upgrading to the Sony A80J! We're also glad that you were assisted professionally.
With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Sony Bravia
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony Bravia 65” is a good TV. Nice picture and sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SontTv,
Great! We're glad that you like the sound and picture quality of the TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony!
-Ralph
Rated 5 out of 5 stars
New tv!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new tv! The Best Buy’s guys were super helpful in purchasing, delivering, and installing our new tv!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Familyfun, Thanks for feedback and sharing your shopping experience. We're glad you were attended professionally. With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thanks for choosing Sony! -Craig
Rated 4 out of 5 stars
Underwhelming display but great features and apps
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price and the hype around this TV I honestly expected to be wowed. The thing is, these TVs never look as good when you bring them home. I had an LG OLED that I bought 6 years ago that had burn ins and I must say, this upgrade didn't wow me with the display. However, the features and the functionality and apps are 5 stars!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Rupert,
Thank you for the review. The picture quality of the television would depend on the source that you're playing. If you're viewing 4K video format, make sure to set the HDMI signal format to Enhanced format to view pictures in 4K resolution with higher quality.
https://helpguide.sony.net/tv/iusltn1/v1/en-003/04-09_02.html
With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen. Thank you for choosing Sony!
Regards,
David
Rated 5 out of 5 stars
Unhappy with process
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We LOVE the TV and the installers were excellent. We HATED having to wait nearly 2 months to get our home theater purchases due to a couple of Best Buy postponements and cancellations.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shelly,
Thanks for sharing your review and experience with the A80J TV. Your feedback is greatly appreciated. We hope you continue to enjoy this amazing TV. With the BRAVIA XR A80J, you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ optimizes thousands of on-screen elements simultaneously for a lifelike picture. Feel the action with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on the screen. Thanks for choosing Sony!
-Ralph




























